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Hotel Bergkristall

4.0 star property
Hiking trails beckon nearby, while on-site spa treatments offer the perfect way to unwind after a day of exploring nature's splendor

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Hotel Bergkristall, by the river, offers a peaceful retreat with a garden and bar. Enjoy nearby hiking trails, spa treatments, and dining at the restaurant. The hotel provides in-room WiFi and seasonal activities like ice skating and sledding for adventure seekers.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 12 per pet, per night
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 15 December to 14 April, EUR 2.52 per person, per night
  • A tax is imposed by the city: From 15 April to 30 June, EUR 2.10 per person, per night
  • A tax is imposed by the city: From 1 July to 31 August, EUR 2.52 per person, per night
  • A tax is imposed by the city: From 1 September to 14 December, EUR 2.10 per person, per night
  • Tourism fee: EUR 0.70 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Pet fee: EUR 12 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Hotel Bergkristall pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of EUR 12 per pet, per night.

How much is parking at Hotel Bergkristall?

Self-parking is free at this property.

What time is check-in at Hotel Bergkristall?

Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Bergkristall?

Checkout is at 11 AM.

Where is Hotel Bergkristall located?

Situated on the boardwalk, this spa hotel is within a 10-minute walk of Hohe Tauern National Park and Mallnitz Visitor Center - Hohe Tauern National Park. Ankogel I Cable Car and Ankogelbahn 1 are also within 3 miles (5 km). Mallnitz-Obervellach Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

10

Exceptional

10

Cleanliness

10

Location

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 6 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

Reviews

Verified

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Haben uns sehr wohl gefühlt. Schönes Zimmer. Gutes Frühstück. Sehr nette Gastgeber.
Stayed 2 nights in Aug 2021
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Perfekt. Freundlicher Empfang. Angenehmes und sauberes Zimmer. Das Frühstück war sehr gut und das Abendessen ist auch zum empfehlen. Alles Bestens
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr nettes Familienhotel, alles sehr sauber. Essen ist der absolute Hammer gewesen. Zimmer sauber und die Matratzen waren sehr bequem. Der Wellnessbereich auch gepflegt wurde für alles gesorgt. Mit dunseren Hunden auch kein Problem, auch für diese wurde gesorgt.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perle in den Bergen

Das Hotel ist ruhig gelegen, sehr gepflegt und das Zimmer war komfortabel und angenehm eingerichtet. Das Frühstücksbuffet ist reichhaltig und von sehr guter Qualität. Eine besondere Freude war das Hotelrestaurant. Die Speisekarte bietet eine gute Auswahl und das Essen ist von hoher Qualität und liebevoll präsentiert. Nach langen Wanderungen in der wunderschönen Umbgebung war es eine Wohltat dort einzukehren, zu geniessen und zu entspannen. Es wird auf der Webseite Gastfreundshaft und Aufmerksamkeit versprochen, und das Versprechen hält die Betreiberfamilie auch. Wir haben uns vom ersten Moment willkommen gefühlt!
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

berndt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kurzurlaub in fantastischem Bergpanorama bei strah

Ganz neu renovierte modern eingerichtete Zimmer, sehr schönes Hotel, sehr feine Küche am Abend und tolles Frühstücksbuffet.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2020