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Holiday Inn Express & Suites El Paso West by IHG

2.5 star property
Hotel in El Paso with free breakfast and fitness centre

Choose dates to view prices

Located in Borderland, Holiday Inn Express & Suites El Paso West offers a breakfast buffet and on-site store. Enjoy in-room WiFi, an indoor pool, and a gym. Guests love the attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Parking included
  • Free WiFi
The current price is S$189
includes taxes & fees
5 Dec - 6 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Sofa bed
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Private bathroom
Hairdryer
Microwave
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
7935 Artcraft Road, El Paso, TX, 79932

What's nearby

  • Outlet Shoppes at El Paso - 3 min drive - 3.4 km
  • Sunland Park Mall - 8 min drive - 10.6 km
  • Sunland Park Racetrack and Casino - 10 min drive - 12.1 km
  • Wet and Wild Water World - 11 min drive - 14.4 km
  • Fort Bliss - 26 min drive - 32.9 km

Getting around

  • El Paso Union Depot - 16 min drive
  • El Paso International Airport (ELP) - 26 min drive

Restaurants

  • ‪Circle K - ‬2 min drive
  • ‪Peter Piper Pizza - ‬3 min drive
  • ‪Dutch Bros Coffee - ‬12 min walk
  • ‪Perol - ‬16 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Holiday Inn Express & Suites El Paso West by IHG

Hotel near Sunland Park Mall
At Holiday Inn Express & Suites El Paso West by IHG, you can look forward to a free breakfast buffet, a corner/local shop and laundry facilities. Free in-room WiFi is available to all guests, along with a gym and a business centre.
Other perks include:
  • An indoor pool
  • Free self-parking
  • 1 meeting room, concierge services and a front desk safe
  • A 24-hour front desk, a lift and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 96 rooms offer comforts such as air conditioning, as well as amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with baths and hairdryers
  • TVs with premium channels
  • Fridges, microwaves and free infant beds

Similar properties

Lobby

Hampton Inn & Suites El Paso West

  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
  • Parking included
9.0 out of 10, Wonderful, 636 reviews
The price is S$186
includes taxes & fees
13 Nov - 14 Nov
Hampton Inn & Suites El Paso West

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn EL
Holiday Inn Express EL PASO
Holiday Inn Express Hotel EL PASO
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Hotel Suites EL PASO
Holiday Inn Express Suites El Paso West by IHG
Holiday Inn Express Suites El Paso West an IHG Hotel
Holiday Inn Express Hotel Suites EL PASO an IHG Hotel
Holiday Inn Express & Suites El Paso West by IHG Hotel
Holiday Inn Express & Suites El Paso West by IHG El Paso
Holiday Inn Express & Suites El Paso West by IHG Hotel El Paso

Frequently asked questions

Does Holiday Inn Express & Suites El Paso West by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 10:00 PM.

How much does it cost to stay at Holiday Inn Express & Suites El Paso West by IHG?

As of 5 Nov, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites El Paso West by IHG on 5 Dec, 2025 start from S$189.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express & Suites El Paso West by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express & Suites El Paso West by IHG?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express & Suites El Paso West by IHG?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Holiday Inn Express & Suites El Paso West by IHG?

Checkout is at 11:00 AM.

Where is Holiday Inn Express & Suites El Paso West by IHG located?

Located in Borderland, this hotel is within 1 mile (2 km) of Acadia Health and Rio Grande. Adventure Zone and Outlet Shoppes at El Paso are also within 3 miles (5 km).

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Reviews

Holiday Inn Express & Suites El Paso West by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 514 out of 835 reviews
Rating 8 - Good. 203 out of 835 reviews
Rating 6 - Okay. 57 out of 835 reviews
Rating 4 - Poor. 27 out of 835 reviews
Rating 2 - Terrible. 34 out of 835 reviews

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Teri Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Feb 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice attendance at the desk. Great breakfast! Would recommend this hotel for El Paso visitors
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good family experience Seems that the hotel was nearly renovated.
Stayed 1 night in Apr 2024

10/10 Excellent

andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and a super soft bed was glorious
Stayed 1 night in Jul 2022

6/10 Okay

kim

Liked: Staff & service, amenities, property conditions & facilities
The staff was nice
Stayed 5 nights in Sep 2022

10/10 Excellent

Obed

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Jul 2023

10/10 Excellent

Estuardo

Liked: Cleanliness, staff & service, property conditions & facilities
The room was super clean and everything brand new they are remodeling and upgrading the hotel, very comfortable and convenient
Stayed 1 night in May 2023

10/10 Excellent

Destinee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicest, cleanest & close to the highway!

Definitely one of my favorite hotels while visiting family! I’ll be back. Also, all the food choices around were a plus!
Stayed 1 night in Jul 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Near the mall
Stayed 1 night in May 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

Great all around from front desk to checkout
Stayed 2 nights in Sep 2022

8/10 Good

JOEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific stay, hotel is modern and updated. It is well taken care of. The staff is friendly and helpful. Coffee is terrible in both the room and breakfast. Area behind the hotel appears to be an abandoned car wash, maybe turn this into additional lit parking.
Stayed 1 night in Apr 2024

10/10 Excellent

Sayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was smooth no complaints
Stayed 1 night in Mar 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and comfortable, clean beds. The room was great! The only thing was there were people walking loudly above my room.
Stayed 1 night in Aug 2022

10/10 Excellent

Irais

Liked: Cleanliness, staff & service, property conditions & facilities
Clean bed clean room
Stayed 2 nights in Jun 2023

10/10 Excellent

Pedro

Liked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Jul 2024

10/10 Excellent

Grisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very good, the only mishap I had was that around 7:20 am, a woman came in saying that they had given her that room in which we were already staying, according to the receptionist it was a mistake on her part.
Stayed 1 night in Sep 2023

2/10 Terrible

Hilel

Disliked: Cleanliness, staff & service, property conditions & facilities
We didn’t check it in
Stayed 1 night in Aug 2022

8/10 Good

Safa

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, it’s very nice and clean. If I’m back in El Paso, I wouldn’t mind at all staying here again. Sulayka (I believe that was her name) was very fun and welcoming! The staff for breakfast was helpful and the breakfast was great. The king bed room was spacious and clean. The only thing that bothered me was the hot water in the shower took about 10-15 minutes to heat up! I think that’s something that staff should look into (room 302). Other than that, my stay was pleasant.
Stayed 1 night in Aug 2022

4/10 Poor

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
One of the reasons we booked this hotel was because of the heated pool and hot tub. Pool was much smaller than it appeared in photos. The pol and hot tub were both freezing, the heater was broke our whole stay. If we had know this ahead of time, we would have stayed somewhere else. Workout equipment also needs attention.

4/10 Poor

Cheri

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed in this hotel on many occasions and NEVER had such a bad experience as we did this time. Upon checking out I was told there was not a manager on-site to address my issues. There was filth everywhere due to the construction. The elevator was nasty so we used the stairs and they were even dirtier. I wish their website would have notified us of the construction and the fact that their Jacuzzi was not working so we could have stayed somewhere else. Then I couldn't speak to a manager to address my disappointments. Ugh!
Stayed 2 nights in Mar 2023

8/10 Good

ronald

Liked: Cleanliness, staff & service, room comfort

Could be better

We were offered the option to check in early even though our room was not available. We arrived at noon time and check-in time was 3 PM. This resulted in us having to go through the process at the front desk twice with no apparent benefit to me. It’s a cumbersome process and I would just drop it. The room itself was ho-hum at best, with some damaged things which had not been repaired from prior use, missing foot on the bathroom vanity, damaged doorstop in the bathroom door, and an ill fitting shower curtain which apparently was designed for a different bathroom fixture. In fairness, the hotel is going through remodeling at this point in time and quite possibly these items will be addressed as part of the remodeling process. Our key cards expired before the end of first day, a pet peeve of mine, and we again had to return to the front desk to have new key cards programmed. The breakfast service was phenomenal, with all items being available throughout the posted hours of the breakfast service.
Stayed 2 nights in Dec 2022

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was cleaned, the facilities were well, and nicely stocked. The issue was with the front desk and their lack of communication. Upon arrival from the airport we called the front desk and spoke with a woman regarding our late check in. She clarified and confirmed that we would not be charged a no show for showing up after midnight and reassured us that she would leave a note to the next shift. Unfortunately, when we arrived to check in around 2:24AM, worker who claimed she was the supervisor, informed us that we had been charged a no show and that she would have to reinstate us and charge us an additional night to rebook us. We explained that the earlier shift had left a note. Worker continued to say she understood but that there was nothing that she could do because after 2AM their system resets. Unfortunately, her employee failed to communicate this information to us. Had the employee who confirmed we would not be charged did not relay this information to us. Otherwise, this would have determined our course of action. The lack of customer service and compassion for their customers is the biggest issue. She never apologized or tried to come to a reasonable accommodation for the inconvenience that her own employee had caused.
Stayed 2 nights in Oct 2023

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room
Stayed 1 night in Oct 2025