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Best Western Plus Kelowna Hotel & Suites

2.5 star property
Mountain tranquility awaits at this eco-friendly retreat where guests can start their day with breakfast in the gardens or treat themselves to a relaxing massage

Choose dates to view prices

Located in Dilworth Mountain Estates, Best Western Plus Kelowna Hotel & Suites offers an eco-conscious getaway. Enjoy a complimentary breakfast on the garden patio, wellness spa treatments, WiFi, laundry services, and attentive staff to ensure guests feel at home.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
The current price is S$224
includes taxes & fees
14 Jun - 15 Jun
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About this property

Best Western Plus Kelowna Hotel & Suites

  • Hotel near Orchard Park Mall
  • Consider a stay at Best Western Plus Kelowna Hotel & Suites and take advantage of a free breakfast buffet, a terrace and a garden. Treat yourself to a massage at the on-site spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a fireplace in reception.
  • Other perks at this hotel include:
    • An indoor pool, along with sunloungers
    • Free self-parking, plus extended parking (surcharge)
    • An electric car charging station, express check-out and express check-in
    • 10 meeting rooms, luggage storage and tour/ticket information
    • Guest reviews give top marks for the breakfast, helpful staff and location
  • Room features
  • All 176 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Bathrooms with designer toiletries and shower/bath combinations
    • 40-inch HDTVs with premium channels
    • Furnished balconies or patios, wardrobes/cupboards and free infant beds

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Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 30, per pet, per day, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does Best Western Plus Kelowna Hotel & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM to 11:00 PM.

How much does it cost to stay at Best Western Plus Kelowna Hotel & Suites?

As of 22 May, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Kelowna Hotel & Suites on 14 Jun, 2026 start from S$224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Kelowna Hotel & Suites pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a deposit of CAD 100 per stay and a fee of CAD 30 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Best Western Plus Kelowna Hotel & Suites?

Self-parking is free at this property.

What time is check-in at Best Western Plus Kelowna Hotel & Suites?

Check-in start time: 4 PM; check-in end time: 1 AM.

What time is check-out at Best Western Plus Kelowna Hotel & Suites?

Checkout is at 11 AM.

Where is Best Western Plus Kelowna Hotel & Suites located?

Located in Dilworth Mountain Estates, this spa hotel is within a 15-minute walk of Orchard Park Shopping Centre and Orchard Park Mall. Mission Creek Regional Park and Planet Lazer are also within 2 miles (3 km).

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 537 out of 1000 reviews
Rating 8 - Good. 318 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

Reviews

Verified

10/10 Excellent

shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hot breakfast buffet, lots of options. Very clean, comfortable bed, great location.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean staff very helpful. Great buffet breakfast included. Close to everything and a great pub in the parking lot
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooom! Jacuzzi tub great and balcony has nice view of the city. Breakfast was good, staff was wonderful.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel and will be back again. The staff are so accommodating and helpful. Rooms are clean, comfortable and quiet.
Love sitting in the balcony with a glass of wine and just relaxing…
Look at that blue sky!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jordan

Thank you a lovely stay everyone very friendly and accommodation very clean . Thank you
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite served our purposes very well. The bed was good quality and comfortable, and the kitchen and living areas were well appointed. Very good breakfast and nice pub on property. We would absolutely return.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was fast and easy. All staff that I interacted with were great. The room was spotless and the other areas of hotel seemed well maintained.
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Thuy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was decent, room air conditioner/ heater was so loud, running like an engine every 20 mins.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Yes clean room courteous staff great amenities
Stayed 1 night in Jan 2026
Verified

8/10 Good

Patricia

Was good. Wish the pool was warmer
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and friendly, I was surprised that for a 2 night stay the beds did not get remade. The dirty towels were replaced and the coffee was replaced which was good
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Staff, pool, hot tub, breakfast and 97 grill food was great. Melissa was a great welcoming waitress in the grill. Maria was a super hostess for Breakfast.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Regina Marie

Liked: Cleanliness
Having a restaurant/pub on site was nice. Room service was available.
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting layout. The rooms surround a spacious outdoor grass courtyard. The north wing must exit into the courtyard to access the pool, hot tubs (2, one was out of order,) lobby and continental breakfast dining room. The bed in our room (126) should be replaced. The continental breakfast had a decent variety and the hot items were hot and tasty. The staff were pleasant and hustled to keep up and accommodate the long weekend rush as there were several soccer teams lodged for the weekend.
Stayed 4 nights in Apr 2026
Verified

6/10 Okay

Mae

Liked: Staff & service
The breakfast was food. Friendly staff. The kitchenette in our room was poor. The equipment was poor quality as the knife was dangerously DULL! The refrigerator was not plugged in & we had to get someone to plug it in. It was nice to have a large smart tv in the livingroom & bedroom. The balcony to the grassy courtyard was nice. Just need to improve utensils in the kitchen
Stayed 1 night in Apr 2026
Verified

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Great area clean hotel
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Staff are super friendly
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Ilene

Liked: Cleanliness, staff & service, amenities
This was such a pleasant surprised! We are very happy with our suite! We definitely would stay here again. The breakfast was superb !! One of the Best breakfast we’ve come across!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Timiya

Liked: Cleanliness
The room was big and able to accommodate our group of 4 which was nice. The breakfast was good and had lots of options. The hotel was close to lots of things to be able to get around and get out for our first time in Canada. The room had a full size refrigerator and freezer and a stovetop with cups, plates, pans and utensils. The price was good even for it being last minute.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located property with all expected amenities. Very friendly and efficient staff. Will be staying again.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Harvey

Liked: Cleanliness, property conditions & facilities
Easy check in and check out Clean quiet room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sandra

The room was clean and the staff were fantastic. I was also impressed with the included buffet breakfast, much better than just cold cereal and a coffee.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mihir

Liked: Cleanliness
Location was very nice and breakfast was amazing
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

Abinesh

Liked: Staff & service, amenities, property conditions & facilities
The property and the amenities were ok. The cleanliness of the room was not what I had expected. The bed seemed to be used prior without change of the sheets. It had hair on multiple levels of the sheets. One side of the bed seemed like someone had slept as it was all crumbled and was covered with other layers of sheet. The bottom sheet had stain in the middle. The shower curtain was not buttoned properly as all the water was running out. The bathroom zero bodywash. Also the bath tub had hair in it. The balcony had old leaves and was not clean. The char and the tables were all dusty.
Stayed 2 nights in Apr 2026