Una Luna Tulum sits just minutes from the historic Mayan Ruins. Guests can wander through gardens or relax beside the outdoor pool with scenic views. The property offers free WiFi throughout, and the multilingual staff helps arrange tours and tickets for exploring the region.
At Una Luna Tulum, you can look forward to a terrace, a garden and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
An outdoor pool
Smoke-free property, a front desk safe and a water dispenser
Tour/ticket information, a porter/bellboy and concierge services
Multilingual staff and luggage storage
Room features
All guest rooms at Una Luna Tulum include perks, such as laptop-compatible safes and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
Bathrooms with showers and free toiletries
Kitchens, full-sized fridge/freezers and microwaves
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: MXN 300 per person, per stay.
We have included all charges provided to us by the property.
Optional extras
Cleaning/housekeeping/linen are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Frequently asked questions
Does Una Luna Tulum have a pool?
Yes, this property has an outdoor pool.
Is Una Luna Tulum pet-friendly?
No, pets are not allowed at this property.
How much is parking at Una Luna Tulum?
This property doesn't offer parking.
What time is check-in at Una Luna Tulum?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Una Luna Tulum?
Checkout is at noon.
Where is Una Luna Tulum located?
Located in Tulum City Center, this aparthotel is steps from Hospital de Tulum and 2.7 mi (4.4 km) from Tulum Mayan Ruins. Dos Aguas Park and Holistika Art Walk are also within 2 miles (3 km).
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