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Mercure Chester Abbots Well Hotel

4.0 star property
Hotel with a full-service spa, near Grosvenor Park

Choose dates to view prices

Photo gallery for Mercure Chester Abbots Well Hotel

Indoor pool, pool loungers
Property grounds
Front of property
Indoor wedding
Exterior
Mercure Chester Abbots Well Hotel, near Grosvenor Park, offers a peaceful getaway. Enjoy spa treatments, British dishes at The Brasserie, or relax by the indoor pool. Free in-room WiFi and highly praised staff ensure a pleasant stay.

Reviews

7.6 out of 10
Good

Popular amenities

The current price is S$93
includes taxes & fees
16 Nov - 17 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room, 1 Double Bed

7.8 out of 10
Good
(49 reviews)

Highlights

Separate sitting area
Heating
Free cots/infant beds
LED TV
Separate bedroom
Portable fan
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 2 Single Beds

7.2 out of 10
Good
(9 reviews)

Highlights

Separate sitting area
Heating
Free cots/infant beds
LED TV
Separate bedroom
Portable fan
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Superior Suite, 1 Double Bed

Highlights

Heating
Free cots/infant beds
LED TV
Separate bedroom
Portable fan
Hairdryer
Bathrobes
Private bathroom
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

1 bedroom, in-room safe, desk, iron/ironing board

Family Room (Classic)

7.4 out of 10
Good
(8 reviews)

Highlights

Heating
Free cots/infant beds
LED TV
Separate bedroom
Portable fan
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Double Room, 1 Double Bed

1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Double Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Heating
Free cots/infant beds
LED TV
Separate bedroom
Portable fan
Hairdryer
Bathrobes
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

1 bedroom, in-room safe, desk, iron/ironing board

Double Room, 1 Double Bed (Compact)

7.0 out of 10
Good
(24 reviews)

Highlights

Heating
Free cots/infant beds
LED TV
Separate bedroom
Portable fan
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 2 Children)

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, Multiple Beds (2 Adults and 2 Children)

Highlights

Heating
Free cots/infant beds
LED TV
Separate bedroom
Portable fan
Private bathroom
Hairdryer
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
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About the area

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL

What's nearby

  • Grosvenor Park - 4 min drive - 2.7 km
  • Chester Cathedral - 5 min drive - 3.7 km
  • Chester City Walls - 5 min drive - 3.7 km
  • Chester Racecourse - 6 min drive - 4.0 km
  • Chester Zoo - 6 min drive - 8.1 km

Getting around

  • Chester Station - 4 min drive
  • Liverpool (LPL-John Lennon) - 38 min drive

Restaurants

  • ‪The Cheshire Cat - ‬13 min walk
  • ‪Ring O' Bells - ‬9 min walk
  • ‪Sea Breeze - ‬16 min walk
  • ‪The Boathouse - ‬4 min drive
  • ‪The Moorings - ‬4 min drive

About this property

Mercure Chester Abbots Well Hotel

Upscale hotel near Grosvenor Park
Located close to Chester Cathedral and Chester City Walls, Mercure Chester Abbots Well Hotel provides a terrace, shopping on-site and a garden. Treat yourself to some rest and relaxation at Feelgood Club, the on-site spa. The on-site British cuisine restaurant, The Brasserie, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool and a children's pool, along with sunloungers
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A banquet hall, free newspapers and luggage storage
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 126 rooms feature comforts such as 24-hour room service, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Heating and portable fans
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • LED TVs with digital channels
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Does Mercure Chester Abbots Well Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Mercure Chester Abbots Well Hotel?

As of 31 Oct, 2025, prices found for a 1-night stay for 2 adults at Mercure Chester Abbots Well Hotel on 16 Nov, 2025 start from S$93.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Chester Abbots Well Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 15.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Chester Abbots Well Hotel?

Self-parking is free at this property.

What time is check-in at Mercure Chester Abbots Well Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Mercure Chester Abbots Well Hotel?

Checkout is at 11:00 AM.

Where is Mercure Chester Abbots Well Hotel located?

Situated in Chester, this spa hotel is within 3 mi (5 km) of Grosvenor Park, Chester Cathedral and Chester City Walls. Chester Racecourse and University of Chester are also within 3 mi (5 km).

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Mercure Chester Abbots Well Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 338 out of 1003 reviews
Rating 8 - Good. 312 out of 1003 reviews
Rating 6 - Okay. 166 out of 1003 reviews
Rating 4 - Poor. 106 out of 1003 reviews
Rating 2 - Terrible. 81 out of 1003 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel friendly staff
Stayed 2 nights in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, comfortable, clean, room to good standard. But restaurant food was not value for money as food whilst OK was vastly overpriced for what it was.
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel, staff was brilliant nothing was to much trouble, i would stay again
Stayed 2 nights in Jul 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service
Staff were really friendly and helpful and the food was absolutely delicious!
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stop over

Had a great one night's stay. Lovely welcome by Muskan. We had a great night's sleep and enjoyed the food. The leisure centre was clean and well equipped. Easy access to Chester. Definitely recommend staying here.
Stayed 1 night in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Mercure went the extra mile to accommodate our need for a ground floor room for our disabled dog. All communications were prompt and courteous, and when we checked on the staff couldn’t have been more friendly and helpful. This all helped ease the issues of travelling with a beloved disabled pet and we really appreciated all they did for us. Would definitely recommend them, and definitely stay there again should we return to Chester.
Stayed 1 night in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
This is the second time we have stayed here while visiting Chester. It offers very good value for money.
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Not bad. As expected for the price
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay!
Stayed 2 nights in Dec 2024

4/10 Poor

Donna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The public spaces were nice enough but the room was hot and stuffy, a small fan was provided but did nothing. Room looked tired and dated.
Stayed 1 night in Aug 2025

8/10 Good

Levon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable as expected. Room not climatized at arrival. Sink drains slowly. No closet. Insufficient room for clothes. One ceiling light bulb burnt out.
Stayed 2 nights in Sep 2025

8/10 Good

Collette

Liked: Cleanliness
Positives: Local to city centre and large free car park. Room was clean and had all we needed for a one night stay. Negatives: Room was very hot. Tired looking and in need of an update.
Stayed 1 night in Jul 2025

8/10 Good

andrew robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and tidy

Warm welcome, and nice room.
Stayed 1 night in May 2025

8/10 Good

Steven

Very nice friendly staff value for your money
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Excellent stay for two nights, all staff friendly. Didn't dine in restaurant so unable to comment. Spa very good and helpful, friendly staff
Stayed 2 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Lovely hotel, free parking, friendly staff. Room could do with a lick of paint and the floorboards are very creaky.
Stayed 1 night in Mar 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here before & will stay again
Stayed 2 nights in Sep 2024

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pools

Stayed to see relatives hotel was welcoming and friendly a few guests had a few arguments we thought it was like Jeremy Kyle for a bit but the hotel itself was great. We have been here before The pools made it the experience
Stayed 1 night in May 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Very welcoming with the dog. Health club very nice, pool very warm. Easy drive into Chester.
Stayed 2 nights in Feb 2025

6/10 Okay

John

Poor shower - Sweaty room

First room had terrible water pressure so the shower just trickled out. Second room was boiling hot Average digs - not holiday accommodation
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a comfortable hotel to stay at while we went to a wedding down the road .
Stayed 1 night in Aug 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

The check in was a bit long due to a customer but otherwise it was amazing. The spa area is a must try and included in the package.
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location close to Chester, only a 10 mi ute drive and about £8 to £10 in a taxi. Public areas very clean, as was the room. Very good size bedrooms and effective heating, a bonus when it is cold! Good leisure facilities too
Stayed 2 nights in Jan 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities
We stayed in a convenient ground floor room which was very convenient. Another time would choose shower or disabled as bath shower tricky.Enjoyed the warm swimming pool. A good stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay and every thing was very satisfactory no problems at all and staff were helpful.and accomadating
Stayed 3 nights in Jul 2024