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ZonaZ Boutique Hotel

3.5 star property
A peaceful boutique hotel retreat where travelers can relax on beautiful beaches or venture to nearby nature reserves for outdoor adventures

Choose dates to view prices

Zona Z Boutique Hotel, near Playa de los Muertos and Malecon, offers continental breakfast, an art gallery, beach bar, hot stone massages, pool with sun loungers, bike rentals, and luggage storage, all supported by helpful multilingual staff.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Business services
The current price is S$136
includes taxes & fees
26 May - 27 May

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About this property

ZonaZ Boutique Hotel

  • Hotel located near Playa de los Muertos with rooms renovated in 2025
  • Located close to Malecon, ZonaZ Boutique Hotel provides 4 beach bars, a terrace and an art gallery on-site. Indulge in a massage, a body treatment and reflexology at Zona Z Spa & Wellness, the on-site spa. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
  • Other perks at this hotel include:
    • An outdoor pool, along with sunloungers
    • Local cuisine breakfast (surcharge), airport drop-off service (surcharge) and express check-out
    • Coworking spaces, a vending machine and local meal delivery service
    • A front desk safe, bike tour information and concierge services
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All guest rooms at ZonaZ Boutique Hotel have thoughtful touches, such as air conditioning and separate sitting areas, in addition to amenities, such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Pillowtop mattresses and down duvets
    • Bathrooms with rainfall showers and hairdryers
    • 52-inch Smart TVs with premium channels
    • Wardrobes/cupboards, balconies and separate sitting areas

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM

Early check-in subject to availability

Contactless check-in and check-out are available

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 69

Express check-out available

Special check-in instructions

The property charges 2.9 per cent for credit card payments

The front desk is open daily from 9:00 AM - 7:00 PM

Guests planning to arrive outside normal check-in hours will receive an email within 7 days before arrival with check-in instructions and smart lock details; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your passport after booking

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

This property enforces quiet hours from 11:00 PM to 7:00 AM

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately USD 14.00 per person
  • Airport shuttle fee: USD 45.00 per room
  • Late check-out fee: USD 69 (subject to availability)
  • Credit card charges are subject to a surcharge of 2.9 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have any lifts
Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 21 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does ZonaZ Boutique Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at ZonaZ Boutique Hotel?

As of 22 May, 2026, prices found for a 1-night stay for 2 adults at ZonaZ Boutique Hotel on 26 May, 2026 start from S$136, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ZonaZ Boutique Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ZonaZ Boutique Hotel?

ZonaZ Boutique Hotel doesn't offer parking.

What time is check-in at ZonaZ Boutique Hotel?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM.

What time is check-out at ZonaZ Boutique Hotel?

Checkout is at 11:00 AM. Late checkout is available for USD 69 (subject to availability).

Does ZonaZ Boutique Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 9:00 AM-6:00 PM on request. A fee of USD 45.00 per room applies.

Where is ZonaZ Boutique Hotel located?

Located in Romantic Zone, this spa hotel is within a 10-minute walk of Playa de los Muertos and Bay of Banderas. Malecon and Cruise Ship Terminal are also within 6 mi (10 km).

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Amenities

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 155 out of 190 reviews
Rating 8 - Good. 27 out of 190 reviews
Rating 6 - Okay. 4 out of 190 reviews
Rating 4 - Poor. 2 out of 190 reviews
Rating 2 - Terrible. 2 out of 190 reviews

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Wonderfull property, short walk to the main street and beach, yet a very quiet street. Small plunge pool and patio a nice, and the unit had a small kitchenette. I really enjoyed my stay and plan on returning next year.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

jaclyn

Liked: Cleanliness, staff & service
The room was very clean and modern. The front desk staff was very nice and helped us carry some luggage to our room.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and beautifully decorated. The hotel was charming and perfectly located between the beach and entertainment district. The staff was kind, helpful, and informative. I would highly recommend this quaint boutique to all travelers. Thank you for making my stay so memorable.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

James C

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, room was clean and very well stocked. Location was amazing! Would love to come back.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

andrew A

Liked: Cleanliness, amenities, property conditions & facilities
The staff were great! Super helpful and made great recommendations. Room was very clean. We would stay here again.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Tonali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and super comfortable stay.
Stayed 1 night in Apr 2025
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Traveled with a group of friends and they stayed at a hotel twice the price of the ZonaZ both located within steps of each other. I prefer the boutique nature of hotels such as ZonaZ as it has all the amenities that I need without overdoing it with things I don't need or want in a hotel stay. Great location, clean room, and feeling of security is what I need and exactly what ZonaZ provided.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We loved our stay at ZonaZ. There was hardly anyone at the hotel, or at least it felt that way. Very relaxing. Loved the spa services available. Great location, as long as you don’t mind a few stairs.
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Clean and quiet.
Stayed 7 nights in Jul 2025
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property and great location. Easy to walk to beach and restaurants.
Stayed 9 nights in Apr 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and cozy. The A/C made the room very cool, which is nice in the Mexico heat.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price a lovely hotel with a good size room in a quieter part of town with easy access to beach - hope to come back
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close enough to walk to the beach and the malecon but away enough that it was very quiet at night. Very nice hotel.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Jean Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The room we stayed at this boutique hotel is very nice. Hotel location is very convenient. Close to restaurants, bars and malecon is just a walking distance. Highly recomend!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Rammy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great visit and tucked away but so close and walkable to everything. Although it is at the top of the hill, there is a tram that goes up and down nonstop. Would definitely stay again, the rooms have everything you need. Thanks for a great stay!
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel awesome service!!!

Our stay was awesome staff was very friendly and professional the hotel manager took us personally to our room and explained everything about our room I found that very pleasant for her to do that.
Stayed 7 nights in Oct 2024
Verified

10/10 Excellent

Maher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice, The small details in the room that makes it cozy, clean and affordable.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Zona Romantica, walkable to Malecon and centro. Friendly staff, good size room.
Stayed 4 nights in May 2024
Verified

10/10 Excellent

Sayantan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely great people, good service, nice rooms and a pool and convenient enough if you wait for the funicular or are fit enough to take the stairs to get quick access to the main street.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small property is nested between a few upscale buildings. The room was cute and clean, and patio area very eclectic, with colorful murals. The free breakfast offered fresh fruit. I will stay again in the future.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Kimble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Great location in a quiet neighborhood.
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is lively. The room was well appointed and the bed comfortable. The only negative were the sheer curtains that made it hard to sleep once the sun was up.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful first visit to Puerto Vallarta. ZonaZ is in a great location and we got all of the information we needed about how to get from the airport to the hotel in advance, and plenty of tips about the area when we arrived. Would absolutely book here again next time.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice place! Quaint and homey. Close to beach and nightlife, but far enough away to be quiet and peaceful. Loved everything about ZonaZ. Would definitely stay there again!
Stayed 2 nights in Feb 2024