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Hotel La Herreria Colonial

3.0 star property
This colonial hotel combines convenience with charm in the heart of history, where multilingual staff help travelers plan adventures after a delicious breakfast.

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Hotel La Herreria Colonial is steps from Humilladero Bridge and Museo Arquidiocesano de Arte Religioso. Guests enjoy in-room WiFi, relax on the terrace, and the daily manager's reception. The on-site grocery store offers local treats for sampling authentic flavors.

Reviews

7.2 out of 10
Good

Popular amenities

  • Restaurant
  • Bar
  • Laundry room
  • Room service
  • Housekeeping
  • 24/7 front desk
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 65000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: COP 12000 per night (3 ft away; open 8:00 PM to 7:00 AM)
  • Rollaway bed fee: COP 65000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel La Herreria Colonial pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel La Herreria Colonial?

Check-in start time: 3:00 PM; check-in end time: 6:00 PM.

What time is check-out at Hotel La Herreria Colonial?

Checkout is at 1 PM.

Where is Hotel La Herreria Colonial located?

Situated near the airport, this hotel is within a 5-minute walk of Humilladero Bridge, Museo Arquidiocesano de Arte Religioso and Teatro Municipal. Caldas Park and University of Cauca are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.8

Cleanliness

8.6

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 14 out of 58 reviews
Rating 8 - Good. 19 out of 58 reviews
Rating 6 - Okay. 14 out of 58 reviews
Rating 4 - Poor. 8 out of 58 reviews
Rating 2 - Terrible. 3 out of 58 reviews

Reviews

Verified

6/10 Okay

Juan Carlos

Liked: Staff & service
Great staff super friendly and helpful. Regular quality of the facilities. Terrible internet. A fair low cost option but there are better choices in Popayan.
Verified

8/10 Good

Bladimir

Liked: Cleanliness, staff & service

Aceptable

Por el precio lo que ofrece el hotel es justo. La ubicación es muy buena y la atención de los empleados cordial y atenta
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

HUGO DANIEL

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Un hotel tipo turista, cerca de la zona religiosa pero con instalaciones deterioradas, tarifa vs comodidad.
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy excelente para hospedarse en Popayán. Nos recibió una señora súper atenta y nos ayudó con todo durante nuestra estadía. Muy buena ubicación y instalaciones. ¡Servicio y atención excelente!
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen sitio para hospedarse

El servicio muy bueno, muy buena ubicación, muy cómodo y se preocupan por la atención y comodidad de huésped.
Stayed 1 night in Feb 2021
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities

Buena opción en Popayan

Es un lugar acogedor, con un personal muy amable y comprometido con un buen servicio. La habitación es algo pequeña, pero en general es una buena experiencia. Desayuno bueno. La ubicación es excepcional.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, en el corazón del centro antiguo, acogedor y tranquilo.
Stayed 1 night in Apr 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
bed was very uncomfortable too hard saw backs all bed
Stayed 3 nights in Dec 2018
Verified

8/10 Good

ALBERTO JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acorde con el precio

Buena experiencia. Acorde con el precio pagado
Stayed 1 night in Jun 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was trying to go to sleep when 2 drunk guys in the room next to me started arguing and hitting things. The phone in my room did not work and the WiFi did not reach my room so I had no way to call for help. The men were screaming and arguing for an hour while I packed my stuff in the dark as I was so scared. The police finally arrived so I went to the lobby but the receptionist said there were no other rooms available in the hotel. The police did not kick the men out of the hotel and I did not feel comfortable staying there. The receptionist was a jerk and would not help me find another hotel as I think he was scared about losing his job. I called Orbitz and the representative was very helpful as always. She called the hotel and then helped me locate one which had rooms. I took an Uber and stayed in another hotel where I felt safe so I really appreciate Orbitz. However, Orbitz should not advertise this hotel anymore as I don’t know if I will receive my money back. Thanks Orbitz for always having great customer service available.
Stayed 1 night in Apr 2018
Verified

8/10 Good

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general todo muy bien, es un buen lugar conforme a la relación precio/calidad. Hace falta mas personal para la atención, el servicio a la hora de servir el desayuno no fue tan ágil y cómodo.
Verified

6/10 Okay

Arturo

Disliked: Property conditions & facilities, room comfort

Beautiful area but poor quality

Mattress was too hard and hot water was not working
Stayed 3 nights in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Central

Buen servicio, excelente ubicación, rico desayuno. Lo único que no nos gustó fue el olor a pintura que tenía el baño.
Verified

10/10 Excellent

Juana

Liked: Cleanliness, staff & service

Cute but some staff need training

Everything went well except for checkout- they wanted to charge me over 25% more for taxes, when no one ever mentioned taxes not being included in the reservation price. Both the website and the hotel need to be clear about this BEFORE checkout. All other staff members were incredibly nice and helpful- we even had a nurse/receptionist help us out!
Verified

6/10 Okay

HELEN

Adequate and cheap

Inexpensive, but adequate. Great deal.
Verified

6/10 Okay

manuela

Disliked: Staff & service, property conditions & facilities
El hotel es costoso para la calidad
Verified

6/10 Okay

Anita

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Muy bien, pero faltaba enchufe para electricidad

Muy agrsdable, excellente ubicacion, Personal muy cooperativo.
Verified

6/10 Okay

HENRY ALEXANDER

Liked: Cleanliness, staff & service, room comfort
El hotel es limpio y ubicado en el centro. La atención es buena, el personal muy amable. No tienen servicio de wifi y fue imposible hacer el pago con tarjeta de crédito.
Verified

4/10 Poor

Verified traveller

Disliked: Room comfort
See above room description. This is not a place I would recommend.
Verified

6/10 Okay

Thomas

Liked: Cleanliness, staff & service

Loud and bright rooms

Great location, nice simple breakfast and really helpful staff. However our room was very loud (could hear every movement and conversation in the lobby) and not all the windows in our room had curtains so was really bright. Not the greatest place to try and get any sleep.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Confortable

Staff very helpful ,Nice hotel well situated Closed to restaurant and park central. Ask for a room with outside window or balcony.
Verified

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Muy muy regular

El hotel, como es normal en Popayan, una vieja edificación, pero el problema es seguido en mantenimiento en paredes, pisos, muebles, etc. La humedad es alta y se respira en el ambiente, piezas viejas y muy muy sencillas... Falta mucho por hacer allí, no volvería al lugar, 2 estrellas máximo.
Verified

10/10 Excellent

Nelly D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Advisable

The best!!!!!Thanks
Verified

8/10 Good

Javier Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Apunte

El servicio De restaurante sobre todo en las horas de la tarde no estuvo disponible durante mi estadía, recuerdo especialmente en una de las noches que fue por gusto del chef que no quiso dejar de hacer sus cosas personales que no hubo servicio, pero en general es muy buen lugar para hospedarse
Verified

8/10 Good

Luz Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar apropiado para el descanso...

Perfecto para descansar luego de una ardua jornada de trabajo...el cafe-bar contiguo ofrece un espacio muy ameno para relajarse... lo recomiendo sin duda!