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Hôtel du Château & Spa Gemology

4.0 star property
Travelers find peace lounging on sun-drenched terraces or treating themselves to rejuvenating spa treatments at this tranquil Carcassonne retreat

Choose dates to view prices

Hôtel du Château & Spa Gemology offers a serene escape in Carcassonne. Guests relax on the sunny terrace or unwind with a massage at SPA GEMOLOGY. The upscale boutique hotel features an indoor pool and steam room, with staff receiving consistent praise from visitors seeking peace.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is S$280
includes taxes & fees
29 May - 30 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for EUR 10.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.08 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 21 for adults and from EUR 9 for children
  • Self-parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to November
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Hôtel du Château & Spa Gemology have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM to 8:00 PM.

How much does it cost to stay at Hôtel du Château & Spa Gemology?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Hôtel du Château & Spa Gemology on 29 May, 2026 start from S$280, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hôtel du Château & Spa Gemology pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Hôtel du Château & Spa Gemology?

Self-parking is available for EUR 15 per day.

What time is check-in at Hôtel du Château & Spa Gemology?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM.

What time is check-out at Hôtel du Château & Spa Gemology?

Checkout is at noon.

Where is Hôtel du Château & Spa Gemology located?

Located in City of Carcassonne, this spa hotel is steps away from Château Comtal and Narbonnaise Gate. Historic Fortified City of Carcassonne and Aude Gate are also within 5 minutes. Carcassonne Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 307 out of 485 reviews
Rating 8 - Good. 140 out of 485 reviews
Rating 6 - Okay. 24 out of 485 reviews
Rating 4 - Poor. 7 out of 485 reviews
Rating 2 - Terrible. 7 out of 485 reviews

Reviews

Verified

8/10 Good

Maria Luvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, very convenient location. The downside is breakfast, the amounts served are really poor (ham/cheese look more like nibbles), no good value for money in my view.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Staff and the room were lovely....Painting for the duraction of our stay was a drag, though! They should have clsoed for that.
Stayed 11 nights in Jan 2026
Verified

10/10 Excellent

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful and the staff was great!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Peggy S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No better location to visit the Cite.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Very friendly staff. Very accomidating. Lovely views.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place

Great location, great massage and lovely staff
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carcasonne is a beautiful and memorable city unlike any other. Hotel du Chateau is an equally beautiful and memorable hotel. This hotel has it all: excellent staff and great service, a brilliant location just steps from the city, a secure and private car park, a pool and other amenities, and to top it all off, the breakfast was superb. Our stay at the Hotel du Chateau made our visit to Carcassone a pure pleasure.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great staff
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Best location and beautiful place
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel!

Lovely hotel, great position beautiful garden and surroundings. A very relaxing stay!
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Thompson

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great staff. Beautiful property!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel and pool, close to town

Lovely hotel next to the historic walls of the town, easy walk to find the sights and nice spots to eat and drink. Nice pool too.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loved this hotel! The staff was so welcoming and the grounds are beautiful. Very convenient for exploring Carcassonne. Our room was clean and quiet and the beds were comfortable. We would definitely book again!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place and great location, help with finding dinner on a Sunday night and was able to book a massage - what a highlight of our trip in southern France!
Stayed 1 night in Jun 2024
Verified

8/10 Good

robert

Liked: Staff & service, property conditions & facilities
Helpful staff. Good managers
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel - great staff

awesome hotel, awesome location, awesome staff - cant speak highly enough of this hotel......staff were brilliant, atmosphere was chilled....and views of the old town of Carcassone amazing - also secure parking
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Terrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Friendly, helpful staff Comfortable room
Stayed 1 night in Mar 2025
Verified

8/10 Good

Stephen

Liked: Amenities
Great location for visiting La Cite. The hotel and its grounds were very well maintained. The room was very comfortable quiet
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely small and quiet hotel, just a few steps outside the city walls of old Carcassonne. Easy to get to from the airport by bus. We didn't have, or need a car. Friendly staff. Bar is open all day for hot/cold drinks and snacks. Only minor criticism of the room was that there was no fridge although to be fair, the room was quite small and there was not really space for one.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at the chateau was lovely, staff friendly and the relaxing massage was top-notch. Recommended if you want to visit Carcassonne, everything is walking distance.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Ann

It is literally yards away from the castle and the room is wonderful and quiet. The staff is very attentive and speak English
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We thoroughly enjoyed staying here! We didn't know what to expect and loved it. Service is friendly and attentive, the hotel is across the street from the fortified city. Rooms were a bit small for 3 people but still comfortable. We didn't get a chance to use the pool but left feeling like we should come back to this hotel/city at some point in the future. Breakfast is incredible and scenery is beautiful!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very early and they gladly let us check in. Property is at the base of the castle and a very short walk. The staff was wonderful and very helpfull. The landscaping/gardens are beautiful. This is a great property and you won’t be disappointed
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with a view of the walls of the city. Staff are very helpful and friendly. Great breakfast on the terrace.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Maria H

Liked: Cleanliness, staff & service, property conditions & facilities

Good location and service

The service, location and breakfast were amazing. The bed was very confortable and the bathroom very good. The only issue us thar the room was a bit dark.
Stayed 1 night in May 2025