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Holiday Inn Express Shenzhen Dongmen by IHG

3.5 star property
Travelers stay energized at this Luohu district hotel with its convenient gym, while multilingual staff provide seamless service throughout the day

Choose dates to view prices

Holiday Inn Express Shenzhen Dongmen is a perfect base for exploring Luohu. Guests start with a full breakfast and in-room WiFi. The property offers a gym, business center, and tour assistance, with helpful staff available 24/7 at the front desk.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room
The current price is S$91
includes taxes & fees
15 Jun - 16 Jun

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Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is Holiday Inn Express Shenzhen Dongmen by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Express Shenzhen Dongmen by IHG?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Shenzhen Dongmen by IHG on 15 Jun, 2026 start from S$91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express Shenzhen Dongmen by IHG?

This property doesn't offer parking.

What time is check-in at Holiday Inn Express Shenzhen Dongmen by IHG?

Check-in begins at 2:00 PM.

What time is check-out at Holiday Inn Express Shenzhen Dongmen by IHG?

Checkout is at noon.

Where is Holiday Inn Express Shenzhen Dongmen by IHG located?

Located in Luohu, this hotel is within 3 miles (5 km) of Dongmen Pedestrian Street, Honghu Park and International Foreign Trade Center. Shenzhen Art Museum and The MixC Shopping Mall are also within 3 miles (5 km). Yijing Station is 16 minutes by foot and Shaibu Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

8.8

Cleanliness

8.6

Amenities

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 34 out of 66 reviews
Rating 8 - Good. 23 out of 66 reviews
Rating 6 - Okay. 9 out of 66 reviews
Rating 4 - Poor. 0 out of 66 reviews
Rating 2 - Terrible. 0 out of 66 reviews

Reviews

Verified

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a good location with a big shopping mall across the street.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
English speaking staff were nearly non existent. Front desk staff Miffy was excellent, very helpful and friendly. Our room had a badly leaky shower hose, more water leaked than coming out of the shower head. Other than that, room was nice and clean, comfortable bed and fluffy pillows. Will stay again.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Kit

Liked: Cleanliness, staff & service, amenities
Nice and clean
Stayed 8 nights in Jan 2026
Verified

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
Sadly the hotel stinks of cigarette smoke, even in non smoking rooms you may struggle with the smell as it makes for an uncomfortable experience. If you are particular about clean showers then you may not what to stay here, plenty of black mould in the grout of the tiles, corners of the shower etc. Breakfast isn't very appealing but you may get lucky and find something from the wide selection. Check in staff were super friendly and helpful but English may be a challenge, have your translation app on the ready.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

LI SHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and comfortable hotel

clean and comfortable
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

sau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

keith wing kuen

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Yan-Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy place to stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist at the desk very helpful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

safdar

Liked: Cleanliness, amenities, property conditions & facilities
Overall stay is good and staff is cooperative. Especially as i need late check out due to my late-night flight the reception staff Ms. Wiffy Zheing took special permission.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

yingsak

Liked: Cleanliness, property conditions & facilities
Good breakfast nice hotel with nearest transportation and mall
Stayed 4 nights in May 2025
Verified

8/10 Good

Rudder

Liked: Cleanliness, amenities, property conditions & facilities
Overall, this is a very good hotel.
Verified

10/10 Excellent

Siu Pik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Stayed 1 night in Mar 2023
Verified

8/10 Good

SHEN CHAU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wooden floor inside the hotel room was a bit sticky
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Hai

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Sep 2023
Verified

6/10 Okay

feng hsia

Disliked: Cleanliness
need improve the carpet more cleaner at room and the elevator is too old...even lobby carpet too ....
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Xin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can not found my booking

The front desk reception can not find my booking until today, could you please contact the hotel reservation and let them know what booking channel from? They still text and call me with this trouble.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Johnny Yeuk Mong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This month, I've stayed for 8 nights at a std, twin beds, city view room; went away for a 1-wk tour, and returned for 7 more nights at a similar room but with a mini bar. So, I think I deserve a lengthier review, which hopefully is not only for other travellers, but for the hotel as well. I will keep coming back, as this hotel meets ALL 3 criteria (not many Shenzhen hotels can) 一 in-room safe, luggage storage in-between 2 hotel stays, free self served laundry facilities. I'll give your room cleanliness a 9.9 out of 10. Wherever we stay, my wife and I wipe down the head boards, phone, night tables, desk/table, chairs, coat closet & changes, with antibacterial wipes. After wiping, the wipes were still white!! Let me tell you, some hotels twice your price, our wipes were blacken by dirt. Great job by your house keeping, including laundry room, staff. I gave your breakfast serve an "average" rating only, which is not fair because you have the good, the bad, & the ugly. The good: Great cook to order Chinese noodles (with varieties) and, my favourite, dumplings, in soup. Food temp is perfect, and great efficient friendly chef. I'm a tea person. Good choice of teabags. I didn't add the cold milk there, I'd rather walk to the buffet area to add the hot milk. Yes, the milk, and the soya bean drink, is welcoming hot. I heard other guests praising your coffee machine. Good provision of fruits and green salad bar. (No space for Bad & Ugly)
Stayed 1 night in Nov 2025
Verified

8/10 Good

Kai Ming

Liked: Cleanliness, amenities
酒店採光良好
Stayed 1 night in Apr 2026
Verified

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
The laundry service was good and convenient.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
方便，乾淨
Stayed 1 night in Feb 2026
Verified

8/10 Good

Kam Wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐一般，房間整潔但沒有雪櫃，職員服務讚，附近有大商場
Stayed 1 night in Jan 2026
Verified

8/10 Good

Siu Chui

Liked: Cleanliness, staff & service, amenities
房間非常整潔，職員態度親切
Stayed 1 night in Dec 2025
Verified

6/10 Okay

feng hsia

Disliked: Cleanliness, room comfort

服務加強訓練

1. 加強清潔、入房有蚊子、早餐服務人及座位不足、引起排隊及房客須搬東西到lobby 吃、太亂,浴室架孑壞了也未修、危險、
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Mar 2025