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Hotel Cosmos Cali

3.0 star property
Travelers fuel up with a hearty breakfast buffet before exploring Cali, while staying connected at this convenient hub in the business district.

Choose dates to view prices

Hotel Cosmos Cali sits in the heart of the business district, offering a practical base with city views from its terrace. Guests enjoy a breakfast buffet, dine at the on-site restaurant, and stay connected with free WiFi. Dry cleaning services add an extra touch of convenience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

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Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 8 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 7 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for COP 40000.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 57000 per vehicle
  • Rollaway bed fee: COP 40000.0 per night
  • Facilities fee: COP 9000 per person, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Cosmos Cali pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Cosmos Cali?

Self-parking is free at this property.

What time is check-in at Hotel Cosmos Cali?

Check-in begins at 3 PM.

What time is check-out at Hotel Cosmos Cali?

Checkout is at noon.

Does Hotel Cosmos Cali provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 57000 per vehicle applies.

Where is Hotel Cosmos Cali located?

Located in Granada, this hotel is within a 10-minute walk of Lugar a Dudas, La Ermita Church and Plazoleta Jairo Varela. Jorge Isaacs Theater and Bulevar del Río are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

9.0

Cleanliness

8.2

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 216 out of 495 reviews
Rating 8 - Good. 153 out of 495 reviews
Rating 6 - Okay. 68 out of 495 reviews
Rating 4 - Poor. 30 out of 495 reviews
Rating 2 - Terrible. 28 out of 495 reviews

Reviews

Verified

8/10 Good

Francis

Liked: Amenities
Good place!
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated but it was great . The staff was amazing and very welcoming . The bed was very comfortable and clean . Very nice and experienced.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff well intended clean and helpful
Stayed 6 nights in Jun 2022
Verified

8/10 Good

Juan

Liked: Staff & service
The hotel is ok. Rooms seem to be newly renovated but the building in general feels old. Good value for money.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Santa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you!
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Robert D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

ALBALUCIA

Liked: Property conditions & facilities
Basic. Restaurant close, only serve breakfast.
Stayed 8 nights in Jun 2024
Verified

4/10 Poor

Galo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not bad
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beb was not good and the place is very old
Stayed 5 nights in Feb 2024
Verified

6/10 Okay

Luz

It's ok
Stayed 4 nights in Mar 2024
Verified

6/10 Okay

jesus

Liked: Cleanliness, staff & service, amenities
I come to cosmos every year because it is a good hotel, but maintenance is the most important thing for a guest. This time we found that AC did not work during my stay..
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Marty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay "
Stayed 9 nights in Jan 2023
Verified

4/10 Poor

marvin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hot water was not working the 3 days we stayed there. Cleanliness was 6/10. WiFi was ok. I expected them to at least reimburse part of our stay or offer us some sort compensation but said they couldn’t.
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

eli

Disliked: Staff & service, property conditions & facilities
Never again
Stayed 3 nights in Sep 2022
Verified

4/10 Poor

Ancizar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff no friendly
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

gilberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad bad super bad
Stayed 3 nights in Jan 2024
Verified

4/10 Poor

dulce

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed was unconfortable hard, no iron
Stayed 2 nights in Oct 2023
Verified

2/10 Terrible

jesus

Disliked: Amenities
I have been coming to this hotel for the last 10 years. But this year it seems nobody care about the custoner, air conditioner is not working, internet very poor connection, to get hot water need to wait for 20 min, 2 towels, tv not set up...etc, etc. This is my last time at this place, next time rather to pay more and get what i deserve as a loyal client. I do npt like to review places but sometime it to be review to get the owner attention
Stayed 6 nights in Oct 2023
Verified

6/10 Okay

Jonathan

Liked: Staff & service
The hotel is well situated but you can tell it’s a bit old by the elevator that sounds like it has a tough time opening and closing. The bed isn’t the best since the mattress has dips in many areas so they should probably change those. The gym has a pretty good amount of equipment and the staff is really nice all except for the staff that handles the breakfast, the guy didn’t seem like he event wanted to be there and asked me 2 times for how I wanted my eggs and still came out with the wrong order. Lastly they said there was hot water but there definitely wasn’t after many attempts I gave up and the water pressure is horrific. Honestly not the worst but I’m sure you can find better places around the same cost.
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

INTA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run from this hotel

First time staying at this hotel, was given a key to room XXX walked in. There was a man there went downstairs was given another key to XXX walked in. There was a man leaving the bathroom as I walked in. Finally I got into the room. The cable did not work. Had to call. Try to take a shower. No hot water was told it was fixed. Try to take a shower again still no hot water. The front desk went downstairs. Informed me that it had been fixed, but in actuality, it is a problem for the hotel it was it some thing that’s been broken for a while that they have not fixed so they were lying to me at the front desk. I will never ever stay again in cosmos, I plan on making a request for partial repayment for the quality of the stay that I had
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Personal agradable

Buen hotel personal muy agradable
Stayed 1 night in Jul 2024
Verified

4/10 Poor

CRISTHIAN

Disliked: Property conditions & facilities
En el desayuno que era Buffet dijeron que no se puede repetir el huevo Adicional la comida era guardada Cobraron hasta el agua de la habitación Afuera era inseguro
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Lola

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Deseaba algo cerca del Club Colombia.
Stayed 1 night in Apr 2024
Verified

6/10 Okay

Jefferson andres

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
En el paso era un muy buen hotel pero con tristeza veo que lo han dejado deteriorar y el personal se esmera por un buen servicio.
Stayed 2 nights in Apr 2024