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InterContinental Miramar Panama by IHG

4.0 star property
Boardwalk/promenade hotel with marina and full-service spa

Choose dates to view prices

Photo gallery for InterContinental Miramar Panama by IHG

Outdoor pool, pool umbrellas, pool loungers
Exterior
Ballroom
1 bedroom, Egyptian cotton sheets, down duvets, minibar
Rooftop terrace
At InterContinental Miramar Panama, an IHG Hotel, enjoy marina views and modern comfort. Book a massage at the spa or relax by the poolside bar with panoramic vistas. The gym offers fitness classes, and Bay View Restaurant serves international cuisine for all daily meals.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Room service
The current price is S$223
includes taxes & fees
6 Nov - 7 Nov

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Premium Room, 2 Queen Beds, Club lounge access, Ocean View

1 bedroom, Egyptian cotton sheets, down duvets, minibar

Premium Room, 2 Queen Beds, Club lounge access, Ocean View

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Primary)

1 bedroom, Egyptian cotton sheets, down duvets, minibar

Suite (Primary)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 80 sq m
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Royal Suite

1 bedroom, Egyptian cotton sheets, down duvets, minibar

Royal Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 111 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite

Free toiletries, hair dryer, bathrobes, towels

Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Ocean View (High Floor)

1 bedroom, Egyptian cotton sheets, down duvets, minibar

Premium Room, 1 King Bed, Ocean View (High Floor)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access, Ocean View (High Floor)

1 bedroom, Egyptian cotton sheets, down duvets, minibar

Premium Room, 1 King Bed, Club lounge access, Ocean View (High Floor)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 37 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

1 bedroom, Egyptian cotton sheets, down duvets, minibar

Classic Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Ocean View (High Floor)

1 bedroom, Egyptian cotton sheets, down duvets, minibar

Premium Room, 2 Queen Beds, Ocean View (High Floor)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite

1 bedroom, Egyptian cotton sheets, down duvets, minibar

Presidential Suite

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, down duvets, minibar

Classic Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Club lounge access (High Floor)

1 bedroom, Egyptian cotton sheets, down duvets, minibar

Premium Room, 2 Queen Beds, Club lounge access (High Floor)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Club lounge access (Dining, High Floor)

City view

Suite, 1 Bedroom, Club lounge access (Dining, High Floor)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
  • 80 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Balcony, Ocean View

City view

Classic Room, 1 King Bed, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Ocean View

1 bedroom, Egyptian cotton sheets, down duvets, minibar

Classic Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (High Floor)

1 bedroom, Egyptian cotton sheets, down duvets, minibar

Classic Room, 1 King Bed (High Floor)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Ocean View

City view

Classic Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, down duvets, minibar

Classic Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, down duvets, minibar

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Club lounge access, Ocean View (Dining)

Free toiletries, hair dryer, bathrobes, towels

Suite, 2 Bedrooms, Club lounge access, Ocean View (Dining)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Egyptian cotton bed sheets
Down duvet
Blackout curtains
  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Ocean View (Dining)

City view

Suite, 1 Bedroom, Club lounge access, Ocean View (Dining)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Blackout curtains
Down duvet
Egyptian cotton bed sheets
  • 80 sq m
  • Sleeps 2
  • 1 Twin Bed
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About the area

Map
Miramar Plaza, Balboa Avenue, P.O. Box 7336, Panama City, Panama

What's nearby

  • Cinta Costera - 1 min walk - 0.0 km
  • Avenida Balboa - 1 min walk - 0.0 km
  • Via Espana - 13 min walk - 1.1 km
  • Multiplaza Pacific Mall - 2 min drive - 3.2 km
  • Albrook Shopping Mall - 3 min drive - 3.6 km

Getting around

  • Santo Tomas Station - 12 min walk
  • Panama City Passenger Station - 13 min drive
  • Panama City (PTY-Tocumen Intl.) - 23 min drive

Restaurants

  • ‪Kokio Buffet & Bbq - ‬10 min walk
  • ‪Mangle - ‬11 min walk
  • ‪Los Tacos de Villa - ‬9 min walk
  • ‪Gaucho's Steak House - ‬11 min walk
  • ‪Saril Kitchen & Lounge - ‬9 min walk

About this property

InterContinental Miramar Panama by IHG

Upscale family-friendly hotel near Cinta Costera
Located close to Via Espana and Multicentro Panama, InterContinental Miramar Panama by IHG provides a marina, a poolside bar and a terrace. Indulge in a body wrap, a manicure/pedicure and a massage at the on-site spa. The on-site international cuisine restaurant, Bay View Restaurant, offers breakfast, lunch, dinner and pool views. Fitness classes are offered at the gym; the property also has a hair salon, dry cleaning/laundry services and a bar. In addition to a business centre and a steam room, guests can connect to free WiFi in public areas, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), express check-out and babysitting (surcharge)
  • Luggage storage, tour/ticket information and a front desk safe
  • Guest reviews give top marks for the helpful staff
Room features
All 186 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes.
Extra conveniences in all rooms include:
  • Childcare services, free infant beds and free extra beds
  • Egyptian cotton sheets and down duvets
  • Bathrooms with free toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: WiFi (PAB 15.75 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: PAB 16.50 to 25 for adults and PAB 8 to 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bay View Restaurant
  • Sparkles Bar

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 17,846 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Marina
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately PAB 16.50 to 25.00 for adults and PAB 8.00 to 20.00 for children
  • Fee for in-room wireless Internet: PAB 15.75 per day (rates may vary)
  • Fee for in-room wired Internet: PAB 15.75 per 24-hour period (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Miramar
InterContinental Miramar Hotel
InterContinental Miramar Hotel Panama
InterContinental Miramar Panama
InterContinental Panama Miramar
Miramar Panama
Miramar Panama InterContinental
Panama InterContinental
Panama InterContinental Miramar
Panama Miramar
Intercontinental Miramar Panama City
Intercontinental Miramar Panama Hotel Panama City
InterContinental Miramar Panama Panama City
Intercontinental Panama City
InterContinental Miramar Panama Hotel

Frequently asked questions

Does InterContinental Miramar Panama by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at InterContinental Miramar Panama by IHG?

As of 31 Oct, 2025, prices found for a 1-night stay for 2 adults at InterContinental Miramar Panama by IHG on 6 Nov, 2025 start from S$223.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Miramar Panama by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at InterContinental Miramar Panama by IHG?

Self-parking and valet parking are free at this property.

What time is check-in at InterContinental Miramar Panama by IHG?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at InterContinental Miramar Panama by IHG?

Checkout is at noon.

Where is InterContinental Miramar Panama by IHG located?

This family-friendly Panama City hotel is located on the boardwalk, just steps away from Cinta Costera and Avenida Balboa. Multicentro Panama and Via Espana are also within 1 mi (2 km). Santo Tomas Station is 12 minutes by foot and Iglesia del Carmen Station is 19 minutes.

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Reviews

InterContinental Miramar Panama by IHG Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 285 out of 518 reviews
Rating 8 - Good. 141 out of 518 reviews
Rating 6 - Okay. 51 out of 518 reviews
Rating 4 - Poor. 19 out of 518 reviews
Rating 2 - Terrible. 22 out of 518 reviews

Reviews

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 2 nights in Jul 2025

8/10 Good

Laureano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Even though the hotel is not brand new most of the areas have been renovated. Would definitively stay here again when coming to Panamá for business. Location is also very good.
Stayed 5 nights in Aug 2025

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great views and great location
Stayed 2 nights in Mar 2025

10/10 Excellent

edward j

Liked: Amenities
Just a wonderful hotel, i would recommend this hotel to anyone going to Panama.
Stayed 6 nights in Mar 2025

10/10 Excellent

Peta

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 6 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing at check in. Guido and Franklyn were awesome!
Stayed 3 nights in Apr 2025

10/10 Excellent

Jhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Pan. City Hotel for Location, Comfort & Views

The InterContinental is our 'Go-To' Hotel in Panama City, with great views, perfect location for walking the Cinta Costera or enjoying the City, exceptional service, comfortable beds, and good food. I'd highly recommend the InterContinental.
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
This is overall a nice property, however, the room is showing its age, is in need of remodeling.
Stayed 3 nights in Jun 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient place to stay. Close to everything, good staff and food
Stayed 3 nights in Jul 2023

10/10 Excellent

Katrin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with a spectacular view. The best bed I have slept in for years. Wonderful food. The pool was amazing. Lovely experience!
Stayed 1 night in Dec 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, very clean and great pool area. A safe place to stay at
Stayed 2 nights in Nov 2022

2/10 Terrible

park

Disliked: Cleanliness, amenities, property conditions & facilities
All the staff are playing in the Hotel and they don't care about guests. Some staff pinger tips me in the restaurant. I felt very bad and belittle acations. Very old hotel that I used to stayed over 15years but nit any more.
Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the room

10/10 Excellent

Joseph Marijan

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel in the city. Amazing views, amazing swimming pool, great gym. Super attentive staff. It doesn't get better than this place.
Stayed 5 nights in Jul 2023

8/10 Good

Tomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location appears to be good. But there is not much within walking distance. The perfume or cleaning product scent in the lobby was very strong.
Stayed 4 nights in Aug 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location just across the street from the water. Centrally located. Amenities are fine. The room was comfortable.
Stayed 2 nights in Jul 2023

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool is missing many tiles. Pool hours greatly reduced when private events occur. Food choice is limited. Do not start you off with enough towels and washcloths.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and centric
Stayed 5 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel had a lot of character.Maybe needs some new bathroom fixtures and countertops but not off-putting. Overall a very positive experience.
Stayed 3 nights in Jan 2024

8/10 Good

Aimee

Liked: Cleanliness, amenities, property conditions & facilities
We like the property, the stay was not bad although we paid for a two bedroom suite and it was in worse conditions than a regular room. The room service was terrible, they messed up various times the order, and once it came with a hair. Other than that, the view the hotel has is amazing, and very centric.
Stayed 1 night in Jan 2025

6/10 Okay

Stacey

Liked: Cleanliness, staff & service
The best things about this hotel are its location and the large pool (however the poolside bar is never open). The hotel needs a refresh. The furniture is quite worn and does not live up to IHG standards. However Lourdes and Ulysses were absolutely wonderful hosts/servers. Their bright smiles and excellent service made the stay special.
Stayed 5 nights in Jun 2024

6/10 Okay

Kameko

Liked: Staff & service
Most staff were helpful and welcoming. Our first room a bit dirty and the carpet was welted in several areas either due to a flood or aging. We changed rooms after the second night. Pool area was nice until something fell off of a high balcony from the residence next door. Overall it was an ok stay.
Stayed 5 nights in Mar 2023

6/10 Okay

gus

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Carpet and the room needs to replace the top is dirty room needs to be clean better
Stayed 1 night in Dec 2022

6/10 Okay

Manuel

Liked: Cleanliness
Disliked: Staff & service
Phones didnt work, never fixed. Attention was bad overall.
Stayed 3 nights in Dec 2023

8/10 Good

Nelva

My stay

The lobby is nice once you come in. The room is what I had an issue with. The air conditioner was leaking and since there was no carpet, it was slippery. I did not like that there was no safe in the room even though the site stated that a safe was in every room. The breakfast was great and so was lunch and dinner at the restaurant. The bakery section service was extremely slow and the waitress had to come and attend to me the two times I went to order something from the bakery section since the worker there was just standing there. After the second time, I no longer wanted to deal with her and would get something from outside the hotel for my son and I. The staff in the restaurant itself was wonderful and attentive. I would recommend Thursday night as they have a live performance.
Stayed 3 nights in Jun 2024