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Embassy Suites by Hilton Franklin Cool Springs

3.5 star property
Travelers start their day with a generous buffet breakfast before catching up on work or relaxing beside the welcoming indoor pool at this Nashville hotel

Choose dates to view prices

Located in the business district, Embassy Suites by Hilton Nashville South Cool Springs offers practicality and comfort. Guests enjoy daily breakfast buffets, evening manager's receptions, an indoor pool, and an on-site cafe. Laundry services and luggage storage add convenience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
The current price is S$208
includes taxes & fees
24 May - 25 May

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About this property

Embassy Suites by Hilton Franklin Cool Springs

  • Hotel remodelled in 2026 and located near CoolSprings Galleria
  • Take advantage of a free breakfast buffet, a corner/local shop and a free daily manager's reception at Embassy Suites by Hilton Franklin Cool Springs. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
  • Additional perks include:
    • An indoor pool, along with sunloungers
    • Self-parking (surcharge), an electric car charging station and express check-out
    • Express check-in, a vending machine and a TV in reception
    • A front desk safe, a gift shop and a computer station
    • Guest reviews give top marks for the breakfast and helpful staff
  • Room features
  • All 250 rooms have comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding and free cots/infant beds
    • Bathrooms with designer toiletries and baths or showers
    • 37-inch HDTVs with premium channels
    • Separate sitting areas, recycling and fridges

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Policies

Check-in

Check-in time starts at 4 PM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: USD 75

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total pets

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Secured self-parking fee: USD 12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Embassy Suites by Hilton Franklin Cool Springs have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Embassy Suites by Hilton Franklin Cool Springs?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Franklin Cool Springs on 24 May, 2026 start from S$208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Franklin Cool Springs pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Franklin Cool Springs?

Self-parking is available for USD 12 per day.

What time is check-in at Embassy Suites by Hilton Franklin Cool Springs?

Check-in begins at 4 PM.

What time is check-out at Embassy Suites by Hilton Franklin Cool Springs?

Checkout is at 11 AM. Late checkout is available for USD 75 (subject to availability).

Where is Embassy Suites by Hilton Franklin Cool Springs located?

Situated in the business district, this hotel is within 3 miles (5 km) of Aspen Grove Park, CoolSprings Galleria and Saint Thomas Medical Partners. Iasis Health Care is 2.8 mi (4.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.2

Cleanliness

8.4

Amenities

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 533 out of 1000 reviews
Rating 8 - Good. 198 out of 1000 reviews
Rating 6 - Okay. 119 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay and conveniently located!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Azra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff very kind and Professional .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Was under construction at the tome of my stay BUT the staff was super friendly
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Ginger G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kenny

Liked: Staff & service
Nice staff, clean room, great breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel- updated and a lot of room for my family of 4. We loved the reception and complimentary breakfast. They were doing construction and pool was closed but it did not bother us! Would definitely come back!! Even let us check out a little late!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
Great hotel the room was clean the staff were super friendly and helpful love the breakfast the omelettes are fantastic
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

denny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed is super comfy, room spacious and clean, gym has nice equipment. I don't like tub showers, so that is on me
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and bed very comfortable. Staff did an excellent job providing accommodation s around construction.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Room was spotless. Always love the hot breakfast especially omelette station. Great location close to shopping and restaurants and only minutes from downtown Nashville
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities
The rooms was great! Makes it possible for a family of 6 to stay in one room! Would highly recommend this hotel, and you can’t beat their breakfast!
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Nick

The room was great!! It was very clean!! We were a little caught off guard by the construction,
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Janine R Lid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast area and quiet room.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near mall and restaurants
Stayed 1 night in Oct 2025
Verified

8/10 Good

Bradley

Liked: Cleanliness, amenities
Great location and very accessible from I-65.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Leidierys

The room was nice, recently renovated. Staff members were very polite and friendly. Shou
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always great, the breakfast was wonderful. The rooms are amazing.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
My grandkids had a blast in the pool and loved the breakfast bar
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and family friendly. My family loved the breakfast.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downer was the renovation that was taking place. There was a lot of noise during the day time. Other than that the room we had was quiet during the night, clean and comfortable, andbreakfast was very good.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff and bar staff wete so nice and friendly, made us feel at home.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Kim

Liked: Amenities
The staff is very friendly and the rooms are clean.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
A little dated but great location!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities
Erin W. was very helpful at check-in and the bartenders are great!
Stayed 1 night in Mar 2025