VANESSA 42 Suites - 5Th. Ave sits on vibrant Quinta Avenida, offering a tropical atmosphere with free continental breakfast. Enjoy panoramic views from the rooftop terrace, relax at two outdoor pools, or head to Mamitas Beach for private cabanas and sun loungers.
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:30 AM
Special check-in instructions
The property charges 5 per cent for credit card payments
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Nearby parking fee: USD 5 per day (10 ft away)
Credit card charges are subject to a surcharge of 5 per cent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Does VANESSA 42 Suites - 5Th. Ave have a pool?
Yes, this property has 2 outdoor pools.
Is VANESSA 42 Suites - 5Th. Ave pet-friendly?
No, pets are not allowed at this property.
What time is check-in at VANESSA 42 Suites - 5Th. Ave?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at VANESSA 42 Suites - 5Th. Ave?
Checkout is at 11:30 AM.
Does VANESSA 42 Suites - 5Th. Ave provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is VANESSA 42 Suites - 5Th. Ave located?
With direct access to the beach, this Zazil-ha hotel is in the city centre and within a 10-minute walk of Super Chedraui Selecto Avenida 10, Playa del Carmen Main Beach and Mamitas Beach. Quinta Avenida is 0.4 mi (0.7 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.0
Cleanliness
4.0
Amenities
6.0
Staff & service
4.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 2 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
Reviews
Verified
6/10 Okay
Thomas
4 Jul, 2022
Liked: Cleanliness, staff & service
This hotel is situated close to the beach and 5th Avenue!
The rooms are very basic in design and features, although if took away all the bedroom facilities it would feel more like an office in an office block.
The entrance doors to the rooms are full glass with privacy blacked out plastic applied.
There is no absorbtion of noise from outside the room, and the main atrium to each accommodation is very open and echos.
The elevator to the accommodation was not working at the time.
The plus side, the check-in staff where quite helpful and polite.
Me gustó que está cerca de la 5 Avenida. No me gustó que la atención del Sr. Nicolás que estaba en recepción fué terrible, no mostró interés en ver que el baño de mi habitación estaba cerrado, se tardaron en atender mi caso. La puerta del balcón no servía su seguro, el desayuno que ofrecen gratis , no es un desayuno sano. Me sentí insegura durante la noche que estuve allí, cancelé mi segunda noche y me fuí a otro hotel. En general el hotel sucio, la puerta de mi habitación era un cancel con vidrio y una calcomanía negra para que no se viera por dentro, la alberca en mal estado, no servía el elevador, no pude hacer mi pago con tarjeta. Las 2 personas que me tocaron en la administración sin educación de levantarse de su asiento para atender al cliente. Las fotos que muestran en internet sobre el hotel no son lo que realmente ofrecen. Una total decepción, además muy cara la noche para lo que se me ofreció.