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Soho Boutique Palacio de Pombo

3.0 star property
Hotel with a coffee shop/cafe, a short walk to Santander Ferry Terminal

Choose dates to view prices

Photo gallery for Soho Boutique Palacio de Pombo

Lounge
Reception
Daily buffet breakfast (EUR 15 per person)
Exterior
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Breakfast available
  • Pet-friendly
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Heating
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning
Heating
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Air conditioning
Heating
Separate bedroom
Blackout curtains
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

Highlights

Air conditioning
Heating
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
  • Sleeps 3
  • 3 Twin Beds
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About the area

Santander City Centre, a neighbourhood in Santander, is home to Soho Boutique Palacio de Pombo . Cabarceno Natural Park is a popular attraction and the area's natural beauty can be seen at El Sardinero Beach and Somo Beach. Looking to enjoy an event or a game while in town? See what's happening at El Sardinero Stadium or Palacio de Exposiciones y Congresos de Santander.
Visit our Santander travel guideOpens in a new window
Map
CALLE MARCELINO SANZ DE SAUTUOLA, 2, Santander, 39003

What's nearby

  • Banco Santander - 2 min walk - 0.2 km
  • Santander Cathedral - 5 min walk - 0.4 km
  • Mercado La Esperanza - 6 min walk - 0.6 km
  • Santander Ferry Terminal - 6 min walk - 0.6 km
  • Palacio de la Magdalena - 8 min drive - 3.8 km

Getting around

  • Santander (YJL-Santander Train Station) - 11 min walk
  • Santander (SDR) - 19 min drive

Restaurants

  • ‪La Casa del Indiano - ‬2 min walk
  • ‪Blues Cañadio-santander - ‬3 min walk
  • Plaza de Cañadío
  • ‪Santa & Co - ‬1 min walk
  • ‪Café de Pombo - ‬2 min walk

About this property

Soho Boutique Palacio de Pombo

Hotel near Santander Ferry Terminal
Soho Boutique Palacio de Pombo provides amenities, such as a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a lift and a 24-hour front desk
  • Concierge services, luggage storage and smoke-free property
  • Tour/ticket information and a reception hall
Room features
All 64 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches such as free WiFi and minibars.
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and hairdryers
  • Travel cots, coffee/tea makers and heating

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:30 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)
  • Travel cot

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per day, plus a one-off cleaning fee of EUR 20
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Pet fee: EUR 10 per pet, per day plus a one-off EUR 20 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Soho Palacio Pombo Santander
Soho Boutique Palacio de Pombo Hotel
Soho Boutique Palacio de Pombo Santander
Soho Boutique Palacio de Pombo Hotel Santander

Frequently asked questions

Is Soho Boutique Palacio de Pombo pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of EUR 10 per pet, per day. A cleaning fee of EUR 20 also applies. Service animals are exempt from fees.

How much is parking at Soho Boutique Palacio de Pombo ?

Soho Boutique Palacio de Pombo doesn't offer parking.

What time is check-in at Soho Boutique Palacio de Pombo ?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Soho Boutique Palacio de Pombo ?

Checkout is at noon.

Where is Soho Boutique Palacio de Pombo located?

Located in Santander City Centre, this hotel is within a 10-minute walk of Casa Pombo and Santander Ferry Terminal. Mercado del Este and Museum of Prehistory and Archaeology of Cantabria are just steps away. Santander (YJL-Santander Train Station) is 11 minutes by foot and Santander Station is 11 minutes.

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Soho Boutique Palacio de Pombo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 42 reviews
Rating 8 - Good. 14 out of 42 reviews
Rating 6 - Okay. 3 out of 42 reviews
Rating 4 - Poor. 1 out of 42 reviews
Rating 2 - Terrible. 2 out of 42 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean, friendly. Please consider having English language News channel
Stayed 10 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent standard of hotel for the price!
Stayed 2 nights in Feb 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in great hotel in santander

Great location dog friendly but don’t have bowls or beds Paid parking available nearby Stored our bikes for us
Stayed 2 nights in Apr 2025

10/10 Excellent

Lasse

Liked: Cleanliness, property conditions & facilities, room comfort

Friendly staff

Vert friendly staff, helt with differens things and breakfast was very nice. Will stay there next time I am in Santander again.
Stayed 2 nights in Mar 2025

4/10 Poor

Luis Rodriguez

Liked: Cleanliness
Disliked: Staff & service
Works around hotel make the stay just unbearable. Staff at check in counter were not helpful at all. Rude at times. And, this is not a 5 star hotel by any means, 4 at best.
Stayed 1 night in Jun 2025

8/10 Good

SUKHJIT

Liked: Staff & service
The reception staff are great, friendly and efficient. The communal spaces are tired and need decorating or at least a deep clean. Our room was lovely and big and relatively newly renovated, again attention to detail on repairs/deep cleaning is needed. Great location.
Stayed 2 nights in Apr 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santander weekend

Great location, easy parking but expensive, polite, not boutique in any way but nice hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
LOCATION IS PERFECT. BED SIZE VERY GOOD. PILLOWS HARD FOR MY TASTE. BEEN IN OTHER 4 STAR WITH SOFTER PILLOWS. LOVELY PROPERTY OVERALL. NEVERTHELESS FRONT DESK PERSONNEL NEED TO BE MORE RESPONSIVE TO CUSTOMER NEEDS. THEY ALSO NEED TO LAUGHT MORE, TOO SERIOUS. IN ALL HONESTY WE CAME FROM A E STRA HOTEL WHERE THE FRONT DESK GO OVERBOARD TO SATISFY CUSTOMER, THIS IS NOT THE CASE, SEEM THAT THEY CARE LESS. THEY APPEAR NOT KNOWLEDGABLE IN RESTAURANT RECOMMENDATIONS WHEN ASKED. BREAKFAST SERVICE IS MEDIOCRE, YOU HAVE TO GO AFTER THEM WHEN IT IS SUPPOSE TO BE THE OTHER WAY. ALSO THERE IS LACK OF OPTIONS. FRUIT ARE SCARCE. NO DOUBT NEEDS CUSTOMER SERVICE IMPROVEMENT.
Stayed 3 nights in Jul 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and room space
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel, fantastic old building with a lot of character. Rooms are basic but it was very quiet and I had a great sleep. The staff were very polite and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, room a little small
Stayed 1 night in Oct 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay, really helpful reception on arrival, beautiful room and immaculate. Couldn’t fault. Would definitely recommend. Great location if you want to be in and amongst city life and have everything on your doorstep.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend.
Stayed 1 night in Oct 2024

6/10 Okay

Tarsha

Liked: Cleanliness, amenities, property conditions & facilities
The hotel’s location is unbeatable, right in the city center. While there’s no parking, I expected this and rented a spot nearby. I traveled with my dog and enjoyed walking him in nearby garden areas. Breakfast was lovely, with a beautiful setting and friendly staff. The cleaning staff were also great—happy to clean while I walked my dog. However, our stay wasn’t perfect. A guest next door flooded their room, and we were woken early to check ours. While I understand the situation, I was disappointed by the lack of empathy from the staff. Despite the significant disruption—especially with our dog in the room—we were not offered any alternative arrangements, just a few towels placed down. The constant coming and going of police, maintenance, and cleaning staff made it even more stressful. Another issue arose when I asked reception to notify cleaning staff to tidy our room while I was out. Two hours later, they hadn’t been informed, and reception unfairly blamed the cleaners. The room was very small for the price, and the bed wasn’t up to four-star standards. Despite these issues, the exceptional location made up for a lot.

10/10 Excellent

Luis Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 2 nights in Aug 2025

8/10 Good

Jorge Guajardo

Liked: Cleanliness, amenities
Aceptable.
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Splendido soggiorno nel cuore di Santander

Tutto curato nei minimi dettagli. Stanza ampia, pulita, ristrutturata finemente e dotata di ogni comfort. Prodotti da bagno di qualità. Location fantastica, nel cuore della città, a due passi dal mercato.
Stayed 1 night in May 2025

6/10 Okay

Patricia

Disliked: Cleanliness, staff & service

Enttäuschend!

Wir bekamen ein Zimmer direkt am Fahrstuhl zugewiesen, was leider sehr hellhörig war. Zudem hatten wir leider auch ein Ameisenproblem, diese waren überall im Bad und nach kürzester Zeit auch auf unseren Sachen. Auf unsere Bitte dem nachzugehen, wurde wir auf die Reinigung vertröstet. Die erst mehrere Stunden später erfolgte. Die ältere Rezeptionistin war darüber hinaus sehr unfreundlich und bügelte unsere Beschwerden kurzerhand ab. Als sie draußen vom Rauchen kam, warf sie ihre Zigarette auch einfach auf die Straße - das ist kein Umweltbewusstsein!
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Stayed 1 night in Apr 2025

6/10 Okay

Mauricio

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Mujer mayor en recepción con trato muy grosero

El hotel súper bonito ! Solo que el trato de una señora mayor en la recepción fue grosero y con poco sentido de servicio! Creo que gente como ella no debería de participar en un hotel tan bonito porque su actitud no es de servicio y hace que la experiencia en su hotel no sea agradable…
Stayed 1 night in Apr 2025

10/10 Excellent

Leire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Hotel céntrico y con encanto en edificio modernista preciosamente reformado, respetando la estructura y belleza de los detalles antiguos. El personal muy amable y la habitación cómoda y limpia.
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Stayed 4 nights in Apr 2025

8/10 Good

Gunnar

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Todo estuvo muy bien, el hotel tiene una buena ubicación, las instalaciones están en buen estado, las habitaciones cómodas, limpias y en buenas condiciones. El personal muy amable. El buffet de desayuno bastante Variado. Un detalle que me gustó mucho es que las habitaciones tienen una máquina de café con Varias cápsulas de cortesía. Realmente recomendable!!
Stayed 2 nights in Feb 2025

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025