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Hotel Patio Santiago

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Luxury
4.5 star property
9.4

Exceptional

Luxury hotel near Aqueduct of Santiago de Querétaro

Take advantage of free breakfast (local cuisine), a rooftop terrace and a coffee shop/cafe at Hotel Patio Santiago. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a library and dry cleaning/laundry services.

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is S$122
includes taxes & fees
27 May - 28 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1000, per pet, per day, plus a deposit of MXN 2000 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 20 kg per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 4)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1000 per pet, per day
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Patio Santiago pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 1000 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Patio Santiago?

As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Hotel Patio Santiago on 27 May, 2026 start from S$122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Patio Santiago?

Hotel Patio Santiago doesn't offer parking.

What time is check-in at Hotel Patio Santiago?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Patio Santiago?

Checkout is at noon.

Does Hotel Patio Santiago provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 800 per vehicle applies.

Where is Hotel Patio Santiago located?

Located in Downtown Querétaro, this luxury hotel is within a 15-minute walk of Casa de la Zacatecana Museum and Aqueduct of Santiago de Querétaro. Plaza de Armas and Ignacio Mena Rosales House of Culture are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 403 out of 510 reviews
Rating 8 - Good. 65 out of 510 reviews
Rating 6 - Okay. 20 out of 510 reviews
Rating 4 - Poor. 13 out of 510 reviews
Rating 2 - Terrible. 9 out of 510 reviews

Reviews

Verified

10/10 Excellent

Navid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, beautiful property, great breakfast included, valet offered for those who drive and top notch service from all staff. Highly recommend!!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Nella

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is absolutely beautiful. The rooms are very clean and spacious, and the terrace is lovely and very roomy. Overall, it’s a gorgeous hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities
The location is great for walking around. It's clean, spacious and in a safe location. The hotel is beautiful. The breakfast that's included has limited in options (chilaquiles or omelet). I have stayed here a couple of times. It's my favorite out of the 5 hotels I have stayed at in the area.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Adriana

Very nice hotel we stayed in the basement I thought it will be little claustrophobic but was very quiet. The breakfast included not many options and not very good. The staff very nice and helpful when needed tech help was sent immediately.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms although it had a funky smell of sewer at times, but tolerable. Front desk could be more welcoming and better information.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

EDWARD

Liked: Amenities
Great location, excellent quiet room.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Elliot

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room designed with beautiful stone and heavy woods. Great modern lighting. Very gracious and helpful staff.
Double room. Spacious and modern.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Atalie

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located in great area, easy walking distance from center. Staff is very friendly. Rooms are very clean and spacious. Would recommend staying here ☺️
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Sleek, simple, great service, beautiful property
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Beautiful and comfortable. Staff went out of their way to accommodate every request. Great location.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Alondra

Liked: Cleanliness, amenities, property conditions & facilities
Staff was pleasant, rooms were clean and modern, and it was in a walkable area. It’s a beautiful and relatively new hotel, and a very relaxed stay,
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Esteban G

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is beautiful and in a great location. However having 3 clothing items, two of my black t-shirts and my son’s blue sweater that he was going to wear for Christmas, and my prescription rayban sunglasses stolen makes me not want to comeback to this hotel.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
The room was kept very clean. The staff was very nice. The shower was great. The bed is more comfortable than most beds I've slept on in Mexico, as they are generally very firm. There is a nice roof deck. Only disadvantage, which is common in Mexico, is that windows face another room across an opening that allows for fresh air. Window are openable and the heating/cooling system works well. I'd stay there again. Great for a city hotel.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff was amazing! Rooms were clean and spacious. The hotel is in a great location near several plazas, restaurants, and shops. We look forward to staying here again in the near future.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and central location. Highly recommend.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel does not offer breakfast but the area is surrounded with amazing restaurants. It is in a perfect location. We will definately be staying there again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

RODRIGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

claudia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room! Amenities also, great staff!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place to stay with very friendly staff
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay, very comfortable and peaceful.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. The whole interior look as if it was recently renovated. Beautiful rooms and restrooms. Friendly, helpful staff. 5 min walk from beautiful plaza where you will find plenty to eat and shop for. Highly recommend this hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a month in San Miguel de Allende I really loved the very zen vibe of this hotel. It was clean, the breakfast was delicious and the staff were helpful and kind. Highly recommend!
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Sharice

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, large rooms and excellent location in Centro Queretaro.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, very clean and comfortable.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful from the location to the hotel and staff . Will definitely stay here in the future with my family.
Stayed 3 nights in Apr 2025