Urban Inn offers refreshed apartment-style accommodations steps from Innsbruck Old Town. Enjoy easy access to snowboarding, skiing, the Imperial Palace, and Golden Roof. The smoke-free property provides free in-room WiFi, luggage storage, and bicycle parking.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Kitchen
Pet-friendly
Free Wi-Fi
Air-conditioning
The current price is S$234
S$234
includes taxes & fees
9 Jun - 10 Jun
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Aparthotel remodelled in 2022 and located near Innsbruck Old Town Christmas Market
Located close to Hofburg and Golden Roof, Urban Inn provides a corner/local shop and shopping on-site. Adventurous travellers may like the snowboarding and downhill skiing at this aparthotel. Guests can connect to free in-room WiFi.
Additional perks include:
Secured bike storage, smoke-free property and luggage storage
Snow sports gear
Guest reviews say good things about the location
Room features
All rooms are individually furnished, and have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
More conveniences in all rooms include:
Recycling and LED light bulbs
Rainfall showers, eco-friendly toiletries and hairdryers
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Lockbox, private entrance
Pets
Pets are allowed for an extra charge of EUR 16 per pet, per night
Children and extra beds
Children are welcome
Cots (infant beds) are available for EUR 8.0 per day
Payment types at the property
Important information
Optional extras
Nearby parking fee: EUR 25.00 per day (328 ft away)
Pet fee: EUR 16 per pet, per night
Crib (infant bed) fee: EUR 8.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have any lifts
Frequently asked questions
Is Urban Inn pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 16 per pet, per night.
How much does it cost to stay at Urban Inn?
As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Urban Inn on 9 Jun, 2026 start from S$234, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Urban Inn?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Urban Inn?
Checkout is at 11:00 AM.
Where is Urban Inn located?
Located near the slopes, this Wilten aparthotel is in the historical district and within a 15-minute walk of Innsbruck Old Town Christmas Market, Golden Roof and Hofburg. Bergisel Ski Jump and Nordkette Mountains are also within 2 mi (3 km). Innsbruck Central Station is 8 minutes by foot and Innsbruck (IOB-Innsbruck Central Train Station) is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Amenities
9.2
Property conditions & facilities
Rating 10 - Excellent. 148 out of 232 reviews
10 - Excellent
148
Rating 8 - Good. 58 out of 232 reviews
8 - Good
58
Rating 6 - Okay. 15 out of 232 reviews
6 - Okay
15
Rating 4 - Poor. 8 out of 232 reviews
4 - Poor
8
Rating 2 - Terrible. 3 out of 232 reviews
2 - Terrible
3
Reviews
Verified
10/10 Excellent
Joanna
16 Feb, 2026
Liked: Cleanliness, amenities, communication
Quiet, clean, central. Great stay
Joanna
Stayed 4 nights in Feb 2026
Verified
10/10 Excellent
Laura
15 Dec, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was great, had everything we needed and was very clean!
Laura
Stayed 3 nights in Nov 2025
Verified
10/10 Excellent
Adam
13 Jan, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly accommodating to our early arrival. The room was nice and tidy and well equipped for our needs. Wonderful spot!
Adam
Stayed 2 nights in Jan 2026
Verified
10/10 Excellent
Kathryn
6 Dec, 2025
Liked: Cleanliness, amenities, communication
Clean room, easy instructions, nice location.
Kathryn
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Emil
22 Jul, 2025
Liked: Cleanliness, room comfort, communication
Great rooms and location! Would stay again!
Emil
Stayed 1 night in Jul 2025
Verified
10/10 Excellent
KIRSTI
5 Nov, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was great. Clean, spacious and the bed was super comfy. Would love to come back for another stay
KIRSTI
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Mayank
11 Dec, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, plenty space, and very easy check-in and check out. Nice neighborhood and very close to the Main Street and the train station. Highly recommended.
Mayank
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Yin Yee
4 Dec, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and spacious room.
Quiet neighbourhood. A small Xmas market is right next to Urban Inn!
Near to train station.
Easy to walk to the Old Town.
Yin Yee
Stayed 4 nights in Nov 2025
Verified
10/10 Excellent
Virginia
2 Sept, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
A great place to stay in Innsbruck. Spacious (for a studio apartment), lots of windows and light. Had everything we needed. Would definitely stay there again.
Virginia
Stayed 6 nights in Aug 2025
Verified
10/10 Excellent
Alex
11 Jul, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location! Great room.
Alex
Stayed 1 night in Jul 2025
Verified
8/10 Good
Jennie
20 May, 2026
Liked: Cleanliness, check-in, listing accuracy
The apartment was charming, beautifully refurbished. The location was prime, many places to dine, and easily walkable from the train station. Everything worked just fine. Two things downgraded the score from perfect. 1. (on me) we have several pieces of luggage, one extremely heavy, we are seniors, and there is no elevator. I forget that in Europe first floor does not mean ground floor. So factor that in. And 2. During an exchange with a rude cab driver, my checkin/checkout instructions got lost in the nethers of my phone. Staff was quick to respond with help checking in. But despite several requests for them to resend the information, which had many helpful tips as well as possibly checkout instructions, I never got a response. So I hope we checked out appropriately.
Jennie
Stayed 3 nights in May 2026
Verified
10/10 Excellent
Kathryn
24 Mar, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place to stay a couple of nights, close and walkable to everything we needed.
Kathryn
Stayed 2 nights in Mar 2024
Verified
10/10 Excellent
Steven
25 Apr, 2025
Liked: Cleanliness, room comfort, communication
Perfect for family stay in Innsbruck
Comfortable, well priced, family friendly accommodation in an excellent location near to both the old town and station. Kitchenette is a bonus, especially for breakfast with tea and coffee provided, but with lots of options nearby for food and drinks.
Steven
Stayed 1 night in Apr 2025
Verified
10/10 Excellent
mariana
13 Jun, 2024
Liked: Cleanliness, property conditions & facilities, communication
Great location and loved check in with no hassle and being able to leave luggage on last day.
mariana
Stayed 1 night in Jun 2024
Verified
10/10 Excellent
Verified traveller
23 Jul, 2024
Liked: Cleanliness, room comfort, communication
Great stay at Urban Inn. Very clean and central.
Verified traveller
Stayed 2 nights in Jul 2024
Verified
6/10 Okay
Martin
14 Feb, 2024
Liked: Cleanliness
Great location in the heart of the city!
Martin
Stayed 7 nights in Feb 2024
Verified
8/10 Good
Xiaoling
25 Nov, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Convenient location. Easy access to food and attractions.
Xiaoling
Stayed 1 night in Nov 2023
Verified
10/10 Excellent
Priyanka
7 Jun, 2024
Liked: Cleanliness, room comfort, communication
Amazing location and place! Super friendly staff! Highly recommended
Priyanka
Stayed 2 nights in Jun 2024
Verified
10/10 Excellent
Janine
8 Aug, 2023
Liked: Cleanliness, property conditions & facilities, communication
Perfect for a family of 5. clean, safe and quiet. Super comfy beds.
Janine
Stayed 1 night in Aug 2023
Verified
10/10 Excellent
Marty
19 Nov, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Outstanding value. Amazing room. Excellent service. Great location
Marty
Stayed 3 nights in Nov 2024
Verified
10/10 Excellent
Mel
16 Dec, 2023
Liked: Cleanliness, room comfort, communication
Great location, wonderful room for family of 4.
Amazing property. Great location. Close to train station. Allowed us to leave our bags here whilst exploring the town before a late departure.
Mel
Stayed 1 night in Dec 2023
Verified
6/10 Okay
Tracey
27 May, 2024
Liked: Amenities
Easy access to bus
Tracey
Stayed 1 night in May 2024
Verified
10/10 Excellent
Neil
24 Feb, 2025
Liked: Cleanliness, room comfort, communication
Lovely rooms
Clean, spacious, quiet location. 10 mins to Innsbruck centre.
5 mins to the ski bus and DeBorse ski hire shop.
Small kitchen was very useful.
Check-in emails were confusing, and actual check-in details (pin number for room key) only arrived just before 5pm. We were extremely lucky there was a helpful cleaner on site, who helped make contact with the management to get access to the key.
All emails say that they are available 24/7 for questions, but virtual support agents were very slow to respond.
David
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Verified traveller
30 Mar, 2025
Liked: Cleanliness, room comfort, communication
We would stay here again
Family of 4, traveling with two tall teenagers. This was perfect for us. Easy to find. Clean. Beds mostly comfortable.
Only downside was no parking, but it's to be expected in Europe.