A welcoming retreat in Lakes of Forest Hill where travelers can relax by the fireplace, play tennis, and create lasting memories with all the comforts of home
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Photo gallery for Homewood Suites Southwind - Hacks Cross
Homewood Suites Southwind - Hacks Cross offers a practical base in scenic Lakes of Forest Hill. Enjoy to-go breakfast, an outdoor pool, tennis, grocery shopping service, high-speed WiFi, and an area shuttle. Guests love the helpful staff.
Located in Lakes of Forest Hill, a neighbourhood in Memphis, Homewood Suites Southwind - Hacks Cross is in a shopping district. TPC Southwind and Topgolf Memphis are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Wolfchase Galleria and Shoppes At Hacks Cross. Germantown Performing Arts Centre and Winridge Park are also worth visiting. Visit our Memphis travel guide
3583 Hacks Cross Rd, Memphis, TN, 38125
What's nearby
Graceland
23 min drive - 32.4 km
Beale Street
26 min drive - 38.1 km
Shoppes At Hacks Cross
5 min walk - 0.4 km
Topgolf Memphis
3 min drive - 2.9 km
TPC Southwind
4 min drive - 3.2 km
Getting around
Memphis Central Station
25 min drive
Memphis International Airport (MEM)
18 min drive
Restaurants
Sonic Drive-In
2 min drive
Circle K
2 min drive
Olive Garden
15 min walk
Circle K
4 min walk
Starbucks
7 min walk
About this property
Homewood Suites Southwind - Hacks Cross
Hotel located in Lakes of Forest Hill
At Homewood Suites Southwind - Hacks Cross, you can look forward to free on-the-go breakfast, a free food/drink shopping service and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
Other perks include:
An outdoor pool
Free self-parking
A free local area shuttle, an outdoor tennis court and express check-out
Express check-in, barbecues and a banquet hall
Guest reviews give top marks for the helpful staff
Room features
All 123 rooms feature comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
Extra amenities include:
Sofa beds and free cots/infant beds
Bathrooms with spring water baths and rainfall showers
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transport
Free area shuttle
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options
Food and drink
Free on-the-go breakfast available on weekends 7:00 AM to 9:00 AM
Coffee and tea in common areas
Free manager's reception (select days)
Things to do
24-hour gym
Outdoor pool
Outdoor tennis court
Family friendly
Free area shuttle
In-room cot
In-room kitchen
In-room microwave
In-room refrigerator
In-room sofa bed
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Safe at front desk
Guest services
Dry cleaning/laundry service
Free grocery shopping service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business centre
Meeting rooms
Outdoors
Barbecue grill
Picnic area
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
2 buildings
4 floors
Banquet hall
Built in 2002
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Free cot
Premium bedding
Sofa bed
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower/bathtub combination
Spring water bathtub
Towels provided
Entertainment
Flat-screen TV with premium digital channels
Pay films
Food and drink
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Hob
Kitchen
Microwave
Refrigerator
More
Air conditioning
Ceiling fan
Free daily newspapers
Iron/ironing board
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available
Check-out
Check-out before 11 AM
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Pet fee: USD 50 per accommodation, per stay
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Homewood Suites Southwind - Hacks Cross have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Homewood Suites Southwind - Hacks Cross?
As of 29 May, 2026, prices found for a 1-night stay for 2 adults at Homewood Suites Southwind - Hacks Cross on 21 Jun, 2026 start from S$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Homewood Suites Southwind - Hacks Cross pet-friendly?
Yes, Homewood Suites Southwind - Hacks Cross allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at Homewood Suites Southwind - Hacks Cross?
Self-parking is free at this property.
What time is check-in at Homewood Suites Southwind - Hacks Cross?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM.
What time is check-out at Homewood Suites Southwind - Hacks Cross?
Checkout is at 11 AM.
Where is Homewood Suites Southwind - Hacks Cross located?
Located in Lakes of Forest Hill, this hotel is within 2 miles (3 km) of Shoppes At Hacks Cross, TPC Southwind and Topgolf Memphis. Riverdale Crossing and Germanshire Park are also within 3 miles (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Homewood Suites Southwind - Hacks Cross Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
8.8
Location
8.0
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 231 out of 578 reviews
10 - Excellent
231
Rating 8 - Good. 127 out of 578 reviews
8 - Good
127
Rating 6 - Okay. 77 out of 578 reviews
6 - Okay
77
Rating 4 - Poor. 81 out of 578 reviews
4 - Poor
81
Rating 2 - Terrible. 62 out of 578 reviews
2 - Terrible
62
Reviews
Verified
6/10 Okay
Kevin
28 May, 2026
Liked: Staff & service, amenities
I first arrived a checked in, it went by smooth my room was a bit stuffy so I changed the temperature on the thermostat. An hour went by it was still hot. I got moved to another room the air was fine but where the room was located in the building was not ok at all.
Kevin
Stayed 1 night in May 2026
Verified
4/10 Poor
Tanai
26 Jan, 2026
Liked: Cleanliness, staff & service
Staff was great room had roaches in it ..kitchen and bathroom
This facility could barely provide the basics of clean towels, sheets, and pillows. There was no complementary soap or dishwashing liquid.
Best thing about the stay was breakfast. The staff was accommodating, but we had to continuously ask for the basics like an extra roll of toilet tissue.
The stay went well, breakfast was included, security monitored the lot during after hours was a plus
Ty
Stayed 2 nights in Mar 2025
Verified
10/10 Excellent
Mark
3 Jan, 2025
Liked: Amenities
Clean comfortable / pet friendly
Friendly and helpful staff
Nice laundry room for guests
Highly recommend this place its where I stay every time im in town
The staff was helpful and professional the hotel itself just needs some work. The toilet bowl was stained and didn’t appear clean, the tub was stained and the shower handle fixture was falling apart, the bathroom sink filled up and wouldn’t drain properly, and the second day I had to make up my own bed due to housekeeping not coming by to bring clean towels or make the bed, maybe housekeeping is upon request, that I did not check but nonetheless I made up my own bed and requested fresh towels. Upon making my bed I found a bug on the top sheet. The room also had an unpleasant odor. Unfortunately I won’t be staying here again.
We stayed several days and it was peaceful. The place was clean. Only slightly dated. We cooked and ate a few meals on site. The breakfast was good. We enjoyed our stay.
The room and furniture had noticeable damage, also there was no cookware in the room. Only two towels in a room that sleeps 8 people. there was also no hand or dish soap. This location was not what I've come to expect of a Homewood Suites. However Betty has great customer service and should be praised for her uplifting spirit.
Had a great stay at the hotel. Kitchen was small but had everything from silverware dishes and micro and coffee maker. Breakfast was excellent and filling. Would stay again!
Really enjoyed my stay here. The staff had EXCELLENT customer service; from housekeeping, to the kitchen staff and the front desk receptionists. Didn’t too much care for the smell in the elevator, due to some guests having pets, but I will definitely book again
The kitchette was very nice with a full sized fridge, stovetop and a dishwasher! The shower was very nice with perfect water pressure. Everything was comfortable and clean. Our stay was very pleasant and we enjoyed the complimentary water!