Located near Avenida Presidente Masaryk, Kimpton Virgilio offers a vibrant retreat with poolside bar and rooftop terrace. Guests can unwind with a deep-tissue massage or enjoy the daily manager's reception. With two on-site restaurants, an outdoor pool with cabanas, free bicycle rentals and in-room WiFi.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Pool
Pet-friendly
Free Wi-Fi
Restaurant
Air-conditioning
Gym
The current price is S$1,030
S$1,030
includes taxes & fees
30 May - 31 May
VIP Access
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Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets stay for free
Service animals are welcome, and are exempt from fees
Food and water bowls and litter trays are available
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MXN 2500 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 250 to 600 for adults and MXN 150 to 300 for children
Valet parking fee: MXN 300 per night (in/out privileges)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
We should mention
Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Kimpton Virgilio Polanco by IHG have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.
How much does it cost to stay at Kimpton Virgilio Polanco by IHG?
As of 21 May, 2026, prices found for a 1-night stay for 2 adults at Kimpton Virgilio Polanco by IHG on 30 May, 2026 start from S$1,030, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Kimpton Virgilio Polanco by IHG pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Kimpton Virgilio Polanco by IHG?
Valet parking is available for MXN 300 per night.
What time is check-in at Kimpton Virgilio Polanco by IHG?
Check-in start time: 4:00 PM; check-in end time: anytime.
What time is check-out at Kimpton Virgilio Polanco by IHG?
Checkout is at noon.
Where is Kimpton Virgilio Polanco by IHG located?
This family-friendly Mexico City hotel is located in the historical district, within a 10-minute walk of Avenida Presidente Masaryk, Paseo de la Reforma and Chapultepec Park. Antara Polanco and Soumaya Museum are also within 1 mi (2 km). Polanco Station is 12 minutes by foot and Auditorio Station is 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The hotel is very beautiful, the staff is extremely friendly, and the location is excellent. However, the rooms are not well soundproofed you can hear everything, including people moving chairs and tables, and even guests running up and down the stairs.
This place is amazing. Perfectly located in the upscale part of town. Close to many restaurants and shopping. The rooms are HUGE and the staff is very accomidating. I can't wait to stay here again
TThe staff and the area were exceptional, with excellent restaurants conveniently located right outside your door. Throughout my entire stay, I felt completely secure in this wonderful neighborhood. It truly is a remarkable area and hotel.
This is the place to stay!
Welcoming and attentive staff. Very walkable area, and close to fine dining and shopping. Thoroughly impressed and happy with our decision.
Would absolutely stay here again.
Thank you everyone at Kimpton Virgilio.
We had an amazing time in the Polanco are of MC. The hotel was wonderful and super location. Angel and the staff were fantastic. We also had a great experience at the two restaurants in the property. Pepe and Las Canas with a rooftop.
We were there for a medical visit. Stayed 4 nights. The hotel was wonderful. Nice neighborhood. Very helpful staff. Positive energy vibe. Enjoyed the breakfast menu very much. Highly recommended.
Had an amazing time at the hotel. Room was amazing, staff was amazing, food was amazing and the location is unbeatable, what else is there to say? Thanks to all at the front desk, restaurant and management. We'll be back
This was my first time staying at this hotel. First impressions were it's beautiful, the rooms were very clean and comfortable! The staff was very welcoming and helpful! The whole stay was fantastic. It's within walking distance of shops and restaurants, so centrally located! Can't recommend this hotel enough! Definitely will be back.
The rooms and amenities were great and modern. Good hotel for traveling with friends or a group. Angel the concierge was excellent and arranged a great city tour, he even inquired after our tour to ensure it was to our liking. The service was not up to par for a 5 star hotel and inconsistent, I stayed 3 nights and only received the turn down service one night and had to ask to receive renewed in room products.
Isabelle
Stayed 4 nights in Jul 2024
Verified
8/10 Good
Jaclyn
14 Mar, 2025
Liked: Cleanliness, staff & service, amenities
Service was excellent and best location in Mexico City. However, the room wasn’t great. Poor water pressure in the shower, very dark bathroom lighting for makeup. Frustratingly, the “balcony/terrace” opened to the inside of the hotel and offered no fresh air. Also, the DJ spinning on the roof made our room shake and kept my 4 year old up until 10pm.
My thoughts after staying 4 nights at this brand-new boutique hotel located in the heart of Polanco, Mexico City
Positives:
Cleanliness and Design: The hotel is spotless and well-designed. It's obviously new so that has a major role in the cleanliness.
Friendly Staff: The staff are welcoming and very accommodating.
Negatives:
Lack of Common Areas: One significant drawback is the absence of a proper common area. There is no lobby to relax, have a drink, chat, or work on your laptop. The small 8' x 18' reception area, which includes only a desk and two elevators, is insufficient for a hotel of this caliber.
Oversized Restaurant: The hotel features a large restaurant that feels out of proportion for the space available. This restaurant, which occupies the entrance area, lacks the inviting atmosphere necessary to attract guests from the street. A covered area at the back of the hotel would have been a more suitable location for the restaurant, leaving the front area to serve as a welcoming lobby.
Overall:
While the hotel excels in cleanliness, design, and staff friendliness, the lack of a welcoming common area is a significant drawback. A more inviting lobby space would greatly enhance the guest experience and attract more visitors. As it stands, the empty restaurant at the entrance detracts from the hotel's appeal. I wouldn't stay here again unless these issues are addressed.