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SureStay Plus Hotel by Best Western Jackson

2.5 star property
Hotel in Jackson with free breakfast and seasonal outdoor pool

Choose dates to view prices

SureStay Plus Hotel by Best Western Jackson is in the shopping district, offering a convenient home base. Guests can enjoy free breakfast, WiFi in public areas, a seasonal outdoor pool, and a business center.

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is S$75
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, pillow-top beds, in-room safe, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Separate bedroom
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, pillow-top beds, in-room safe, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Separate bedroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.2 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed - twin
Pillow-top bed
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Sofa bed - twin
Pillow-top bed
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, pillow-top beds, in-room safe, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow-top bed
Separate bedroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Separate bedroom
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
1936 Highway 45 Bypass, Jackson, TN, 38305

What's nearby

  • Casey Jones Village - 3 min walk - 0.3 km
  • Union University - 19 min walk - 1.7 km
  • Old Hickory Mall - 3 min drive - 2.5 km
  • North Hospital - 3 min drive - 3.2 km
  • West Tennessee Healthcare Sportsplex - 7 min drive - 9.0 km

Getting around

  • Memphis International Airport (MEM) - 81 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Cheddar's Scratch Kitchen - ‬20 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Logan's Roadhouse - ‬5 min walk
  • ‪Brooks Shaw's Old Country Store & Restaurant - ‬5 min walk

About this property

SureStay Plus Hotel by Best Western Jackson

Hotel in a shopping district
SureStay Plus Hotel by Best Western Jackson provides amenities, such as a free breakfast buffet and a business centre. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • A seasonal outdoor pool, along with sunloungers
  • Free self-parking
  • A computer station, a 24-hour front desk and free newspapers
  • A TV in reception, a vending machine and smoke-free property
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at SureStay Plus Hotel by Best Western Jackson feature thoughtful touches, such as air conditioning, as well as amenities, such as free Internet and safes. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Pillowtop mattresses and free cots/infant beds
  • Bathrooms with rainfall showers and shower/bath combinations
  • 32-inch flat-screen TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

Similar properties

Exterior

Woodspring Suites Jackson I-40

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Microwave
8.2 out of 10, Very good, 137 reviews
The price is S$133
includes taxes & fees
7 Nov - 8 Nov
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.10 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 0.1 per 24-hour period (rates may vary)
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Carriage House
Best Western Carriage House Inn
Best Western Carriage House Inn Jackson
Best Western Carriage House Jackson
Surestay Plus By Best Jackson
SureStay Plus Hotel by Best Western Jackson Hotel
SureStay Plus Hotel by Best Western Jackson Jackson
SureStay Plus Hotel by Best Western Jackson Hotel Jackson

Frequently asked questions

Does SureStay Plus Hotel by Best Western Jackson have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at SureStay Plus Hotel by Best Western Jackson?

As of 6 Nov, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Jackson on 20 Nov, 2025 start from S$75.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Jackson pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

How much is parking at SureStay Plus Hotel by Best Western Jackson?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Jackson?

Check-in start time: 3:00 PM; check-in end time: 3:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Plus Hotel by Best Western Jackson?

Checkout is at 11 AM.

Where is SureStay Plus Hotel by Best Western Jackson located?

Situated in the entertainment district, this hotel is within a 5-minute walk of Music Highway Crossroads and Casey Jones Village. Union University and North Hospital are also within 3 miles (5 km).

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SureStay Plus Hotel by Best Western Jackson Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 202 out of 780 reviews
Rating 8 - Good. 231 out of 780 reviews
Rating 6 - Okay. 154 out of 780 reviews
Rating 4 - Poor. 99 out of 780 reviews
Rating 2 - Terrible. 94 out of 780 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lloyd

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was great!
Stayed 1 night in Nov 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a decent stay for the money. Nothing fancy but nothing terrible.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort
Very good place, especially for the price Room was clean, breakfast was pretty good.
Stayed 1 night in Aug 2025

6/10 Okay

Darline

Disliked: Property conditions & facilities
I stayed there with my family for one night. I was ok for a 3 🌟 hotel
Stayed 1 night in Sep 2025

8/10 Good

H

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine
Stayed 1 night in Oct 2025

6/10 Okay

Pauline

Liked: Staff & service
Close to highway and lots of dinning options. Room was nice. Bed was very comfortable. Could use a couple more pillows and could definitely use a coat of paint. Over all a nice stay. We usually stay at Baymont inn but wanted to try something new.
Stayed 1 night in Aug 2025

10/10 Excellent

Dale

Liked: Cleanliness, amenities, property conditions & facilities
A very nice hotel
Stayed 1 night in Jun 2025

4/10 Poor

Jeanie

Disliked: Cleanliness, amenities, property conditions & facilities
The reviews online are deceiving. The room was stinky, had peeling paint, dirty, and overall a disappointment. We had reservations for two nights but only stayed for one. I would pay to not stay in this place. These comments are very gracious. Stay somewhere else.
Stayed 2 nights in Sep 2025

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Route 40.
Stayed 1 night in Jul 2025

10/10 Excellent

Gaynell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean quiet
Stayed 1 night in May 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was great
Stayed 1 night in May 2025

8/10 Good

LaVene

Liked: Cleanliness, staff & service, room comfort
Overall very nice
Stayed 1 night in Jun 2025

10/10 Excellent

Lajoyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything especially the management they were nice
Stayed 7 nights in Mar 2025

10/10 Excellent

Lajoyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great that’s why I stayed so many times
Stayed 1 night in Apr 2025

4/10 Poor

Kaitlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Questionable area

First room door wouldn’t shut or open easily, second room mediocre. Area didn’t feel very safe.
Stayed 1 night in Aug 2025

4/10 Poor

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
Too many inconveniences starting with check in
Stayed 5 nights in Jul 2025

8/10 Good

Karina

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The trash in my room had not been taken out from the last guest. Other than that it was a good place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean place to stay and visit.
Stayed 1 night in Jul 2023

2/10 Terrible

Marianne

Disliked: Staff & service
Very unhelpful staff. Did not offer any help after we couldn't find hotel. Still charged us for 2 nights. Granted, it was my responsibility to read the fine print and cancelation policy. Still, I thought the hotel would have helped us with at least a partial refund or a future stay...
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great ...pool breakfast an a really clean room...had a great time an great experience...thank you
Stayed 2 nights in Jul 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
This was our third stay here. Nice place to stay while traveling with pets.
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 1 night in Jun 2023

10/10 Excellent

Jesus Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient option!

Very good option for a quick stay once you are in a roadtrip!
Stayed 1 night in Mar 2024

6/10 Okay

Tiffany

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Somewhere to sleep, bed was comfortably. Hotel needs some work but bedding and towels nice and clean. Rooms was clean and working a/c. Would stay again.
Stayed 2 nights in May 2024

6/10 Okay

Alex

Liked: Staff & service
It was fine for the night and about what I expected for being a cheaper option in the area. The staff were super nice!!
Stayed 1 night in May 2023