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The Sign Kocaeli Thermal Spa Hotel & Convention Center

5.0 star property
Luxury hotel with 2 restaurants and 3 indoor pools

Choose dates to view prices

The Sign Kocaeli Thermal Spa Hotel & Convention Center blends luxury and relaxation. Guests can soak in hot springs, enjoy family activities at the playground, arcade room, or three indoor pools. The property features on-site Turkish dining and a hair salon for extra pampering.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is S$102
includes taxes & fees
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double or Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Standard Double or Twin Room

8.6 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Connecting Rooms, Mountain View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 Queen Bed, Connecting Rooms, Mountain View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed
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About the area

Map
Yeniköy Merkez Mah. Kültür Sk. No:40, Basiskele, Kocaeli, 41275

What's nearby

  • Yeni Cuma Mosque - 14 min drive - 13.3 km
  • Fevziye Mosque - 14 min drive - 13.6 km
  • Izmit Clock Tower - 15 min drive - 14.4 km
  • Museum of Archaeology and Ethnography - 15 min drive - 14.4 km
  • Green Park - 19 min drive - 18.4 km

Getting around

  • Izmit Station - 17 min drive
  • Izmit (KCO-Cengız Topel) - 25 min drive

Restaurants

  • ‪Fika Kahve&Mutfak - ‬4 min walk
  • ‪Küçükyıldız Cafe - ‬19 min walk
  • ‪Gökbayrak Kardeşler Cafe&Büfe - ‬16 min walk
  • ‪Çiğ köfteci Sait usta - ‬11 min walk
  • ‪Yeniköy Tadım Pide&Lahmacun&Izgara - ‬12 min walk

About this property

The Sign Kocaeli Thermal Spa Hotel & Convention Center

Luxury family-friendly hotel near Sea of Marmara
Located close to Museum of Archaeology and Ethnography and Izmit Clock Tower, The Sign Kocaeli Thermal Spa Hotel & Convention Center provides a terrace, a garden and a playground. Treat yourself to a body treatment, a body scrub or a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Turkish cuisine. Free in-room WiFi is available to all guests, along with a hair salon and an arcade/games room.
Other perks include:
  • 3 indoor pools and a seasonal outdoor pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Hot springs on-site, a round-trip airport shuttle (surcharge) and concierge services
  • Barbecues, a billiards/pool table and a 24-hour front desk
Room features
All 164 rooms have comforts, such as pillow menus and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, heating and daily housekeeping

Similar properties

Indoor pool, outdoor pool, pool umbrellas, pool loungers

Emexotel Kocaeli

  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
7.4 out of 10, Good, 140 reviews
The price is S$134
includes taxes & fees
7 Dec - 8 Dec
Emexotel Kocaeli

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 3 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot springs
  • Playground
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • 3 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Raised toilet seat
  • Thin carpet in room
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number 12799

We should mention

The seasonal pool will be open from 09 August to 10 September
No pets and no service animals are allowed at this property

Property is also known as

Ness Thermal Spa Hotel Basiskele
Ness Thermal Spa Hotel
Ness Thermal Spa Basiskele
Ness Thermal Spa
The Ness Thermal Spa Hotel
The Sign Kocaeli Thermal Spa Hotel Convention Center
The Sign Kocaeli Thermal Spa Hotel & Convention Center Hotel
The Sign Kocaeli Thermal Spa Hotel & Convention Center Basiskele

Frequently asked questions

Does The Sign Kocaeli Thermal Spa Hotel & Convention Center have a pool?

Yes, this property has 3 Indoor pools, a seasonal outdoor pool and a children's pool.

How much does it cost to stay at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

As of 6 Nov, 2025, prices found for a 1-night stay for 2 adults at The Sign Kocaeli Thermal Spa Hotel & Convention Center on 10 Nov, 2025 start from S$102.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Sign Kocaeli Thermal Spa Hotel & Convention Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

Self-parking is free at this property.

What time is check-in at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at The Sign Kocaeli Thermal Spa Hotel & Convention Center?

Checkout is at noon.

Does The Sign Kocaeli Thermal Spa Hotel & Convention Center provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Sign Kocaeli Thermal Spa Hotel & Convention Center located?

Located in Basiskele, this family-friendly hotel is 1.4 mi (2.3 km) from Sea of Marmara, and within 9 mi (15 km) of Fevziye Mosque and Yeni Cuma Mosque. Bolge Tiyatrosu and Sirri Pasha Mansion are also within 12 mi (20 km).

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Reviews

The Sign Kocaeli Thermal Spa Hotel & Convention Center Reviews

7.6

Good

7.8

Cleanliness

7.2

Location

7.8

Staff & service

8.2

Eco-friendliness

7.4

Property conditions & facilities
Rating 10 - Excellent. 45 out of 126 reviews
Rating 8 - Good. 39 out of 126 reviews
Rating 6 - Okay. 16 out of 126 reviews
Rating 4 - Poor. 13 out of 126 reviews
Rating 2 - Terrible. 13 out of 126 reviews

Reviews

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place friendly staff
Stayed 1 night in May 2023

10/10 Excellent

GUNER

Liked: Cleanliness, staff & service, property conditions & facilities
İ choose this hotel because it's near to port. Hotel is very nice and good condition! Staff was very helpful, especially Mr Arslan at reception he try to help your ever request and kindly person! Highly recommended!!!
Stayed 1 night in Mar 2023

4/10 Poor

Wesam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service, no air conditioning in 39c temp

Poor check in. Wanted to check in and go to a business meeting. Couldn’t get to one of the rooms as the key wasn’t working. Went down four times to reception and wasted 45 minutes and nearly missed my meeting. Hotel is not very clean. Air conditioning doesn’t work and when you ask for it to be fixed they lie to you and say we will get it to work which never happens. I travel every 6 weeks and I visited more than 120 hotels,”. This is the worst hotel I ever stayed in and I cannot believe it’s rated with five stars. I will never go back there ever again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nuri

Liked: Cleanliness, amenities, property conditions & facilities
Super toll
Stayed 10 nights in Sep 2025

8/10 Good

Endercan

Liked: Staff & service, property conditions & facilities, room comfort
Yatak örtüsü lekeli idi.Personel güleryüzlü ve yardımsever
Stayed 1 night in May 2025

6/10 Okay

Fatih

Termal deneyimi yaşadım hamam ve sauna güzeldi.
Stayed 1 night in May 2025

4/10 Poor

Cengizhan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Bu sefer hayal kirikligi yasadik

İlk gittigimiz de hersey mukemmel di ama ikinci konaklamamizda sauna buz gibiydi karisik termal havuz bosalmis kapali digeri soguk yani hayal kirikligiydi
Stayed 1 night in May 2025

6/10 Okay

Seyma

Liked: Cleanliness, room comfort
Disliked: Staff & service
Kızımla haftosaonu tatili için gittim. Genel olarak idare ederdi diyebilirm. Oda temizliği çok iyi, ona lafım yok. Ancak restoran yemek kalitesine göre çok pahalı. Termal havuz asla sıcak değildi sadece bir kapalı havuzla aynı sıcaklıkta idi. Arabamı şarj etmek istedim, dışarıda 4 tane şarj istasyonu var ancak sadece üyelik kartı ile çalışıyor ve nasıl kullanılabileceğini bilen yok. Güvenlik resepsiyona, resepsiyon güvenliğe yönlendirdi. En son bilen arkadaşımız burda değil dediler, telefonla ulaşamaz mıyız dediğimde ise işten çıktı cevabını aldım. Valizimi taşırken yanımda küçük çocuk olmasına rağmen kimse yardımcı olmadı. Çocuk oyun alanı aşırı soğuk ve rutubetliydi, doğru düzgün oyuncak yoktu. En azından ısıtamaz mıyız diye sordum, teknik ile görüşüp mümkün olup olmadığını soracaklarını söylediler ama sonuç olarak ısınmadı ve haber veren de olmadı. Biz tatilimizi sorunsuz tamamladık mı tamamladık. Büyük b eklenti ile gtimezseniz mutsuz olmadan dönebilirsiniz.
Stayed 2 nights in May 2025

10/10 Excellent

Soner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
oldukça konforlu bir otel personel ilgili ve yardımcı
Stayed 1 night in Apr 2025

10/10 Excellent

DUYGU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Güzeldi

Oda çok temizdi. Çalışanlar ilgili. Havuzda güzeldi. İstanbul’dan gittik. Havuzda temizdi memnun kaldık. İnterneti de iyi. Odanın ısı ayarınıda istediğimiz gibi ayarlayabildik. Otel çevresi sakin ve huzurlu. Başiskeleye çok yakın sahile. Sahile dolaşmaya ve kahve içmeye de gidin mutlaka.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fatih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resepsiyon ilgilisi beyfendi gayet ılımlı şekilde 1+1 oda verdı standart oda yaklasımında gerçekten rahattı termal havuz kullanma ımkanı mevcut benım en begendıgım kısım otel ve oda sessiz sakin kafa yormuyor ayı zamanda kahvaltısı cok ıyı ve restaurantı gayet güzel. tekrar tercih edecegim...
Stayed 1 night in Apr 2025

8/10 Good

Cengizhan

Liked: Cleanliness, staff & service
Sigara icmeye en azindna balkonu olsa iyi olurdu ama genel oalrak her sey iyiydi
Stayed 2 nights in Apr 2025

2/10 Terrible

Simge Cemre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otel ve termal harika. Ancak otelden çıkacağımız sabah termale girmek istediğimizde bone olmadan giremeyeceğimizi tanesi 150 tl olan boneleri alıp o şekilde girebileceğimizi söylediler. bu otele 3. Gidişimiz ve kimse bize daha önce Bone takmamızın zorunlu olduğunu söylemedi. Bu oteli tekrar tercih etmeyi düşünmüyorum, daha önceden söylenseydi bonemi alıp girerdim ama normalde olmayan bir kuralı sırf bone satmak için zorunlu hale getirmeleri çok can sıkıcı bir hareketti. Tatilimizin son anını gerginlikle dolu geçirdik.
Stayed 1 night in Apr 2025

10/10 Excellent

Yasemin

Liked: Cleanliness, property conditions & facilities, room comfort

Izmitteki duragimiz

Otel temiz odalari genis konforlu kahvaltisi gayet guzel cevresi guzel merkezi yerlere yakin calisanlari guler yuzlu 2 kez konakladik. Ilk sefer kalabalik degildi ama ikinci sefer otel cok kalabalikti insanlar sebebiyle biraz rahatsiz olduk sadece tavsiye ederim.
Stayed 3 nights in Mar 2025

10/10 Excellent

Melek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tek anlamı ile rahat edebileceğiniz konforlu bir otel The sign Kocaeli her ihtiyaç halinde gönül rahatlığı ile kalabileceğimiz bir adres oldu teşekkürler
Stayed 1 night in Aug 2024

10/10 Excellent

sevgiye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kötü yorumları görmemize rağmen tercih ettik. Hiçte pisman olmadık. Temizligi, ilgileri, kahvaltısı gayet güzeldi.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mahmod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

meget bra hotel og spa

det var fantastisk
Stayed 3 nights in Jul 2024

10/10 Excellent

Yasemin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz duzgun aile ye uygun bir ortamdi biz memnun kaldik
Stayed 2 nights in Jun 2024

6/10 Okay

Alp

Oda havasız ve kokuyordu,klozet yerinden oynuyordu.
Stayed 1 night in Apr 2024

2/10 Terrible

Orhan

Disliked: Cleanliness, staff & service, property conditions & facilities

İğrenç Yemekler

Akiam yemeği konusunda özellikle belirtmek istiyorum, Yemekler çook çook kötü ve bizden 2 kişi için berbat yemeklere 2000 TL istemeleri bizi inanılmaz şok etmiştir . Kesinlikle karşılığı olmayan rezalet bir otel
Stayed 1 night in Jan 2024

8/10 Good

Ayhan

Liked: Cleanliness, property conditions & facilities, room comfort

Könnte besser werden

Wir wollten Termal Hotel und war alles Ok Wir waren zufrieden Frühstück war Gut nur Abendessen könnte man besser machen können wir waren 2 Tage haben wir fast gleichen Essen bekommen und Für 5 Sterne Hotel sollte man wenigstens Getränke haben beim Essen war nur Wasser andere Getränke müsstest bezahlen
Stayed 2 nights in Aug 2023

8/10 Good

Aykut Necati

Hotel ok

Hotel eigentlich gut doch die Qualität an Speisen ist nicht besonders für einen 5 Sterne Hotel. Renovierungsbedürftig. Spa nicht ganz sauber Decke klein Teil abgestürzt. Massage aber Top. Steckt viel Potenzial die man noch ausschöpfen könnte. Rezeption Personal sehr nett und hilft gern.
Stayed 2 nights in Jul 2023

10/10 Excellent

Umut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat alles was ein spa braucht
Stayed 3 nights in Aug 2022

2/10 Terrible

FAHMI

Disliked: Staff & service
The staff didn’t care about the service. 1. Internet is terrible keeps disconnecting 2. They refused to connect my daughter to my room when she called even thought she has the room number(she had to call because the internet was like crap!!!) I do not recommend at all!
Stayed 1 night in Feb 2022

8/10 Good

Sumihisa

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Termal.

Location is not so good to use taxi only.
Stayed 1 night in Mar 2020