This mountain retreat balances adventure with relaxation, offering snow sports during the day and evening barbecues for unwinding after an active day outdoors.
Skotel Alpine Resort, in the historical district, welcomes families. Relax on the garden terrace or enjoy the arcade/game room. Practical amenities include ski equipment rentals/storage, a sauna, and a spa tub for post-adventure recovery.
Located in Whakapapa, Skotel Alpine Resort is in the historical district and near a train station. Tongariro National Park Whakapapa Visitor Centre and Centennial Chair are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tongariro National Park and Taranaki Falls. Enjoy the area's slopes with cross-country skiing, downhill skiing and snowboarding, and don't miss out on the sledging. Visit our Whakapapa travel guide
Whakapapa Village, SH 48, Nagauruhoe Place Mt Ruapehu, Tongariro National Park, 3951
What's nearby
Tongariro National Park
1 min walk - 0.0 km
Turoa Ski Area
55 min drive - 85.0 km
Tongariro National Park Whakapapa Visitor Centre
2 min walk - 0.2 km
Lower Tama Lake
18 min walk - 1.5 km
Whakapapa Ski Area
5 min drive - 6.5 km
Getting around
Taupō Airport (TUO)
76 min drive
Restaurants
Lorenz's Bar And Cafe Ruapehu
7 min drive
Knoll Ridge Cafe
Ma & Mel’s Coffee Cart
6 min walk
Tussock Bar and Restaurant
6 min walk
Fergusson's Cafe
3 min walk
About this property
Skotel Alpine Resort
Family-friendly hotel in the historical district
You can look forward to a terrace, a garden and an arcade/games room at Skotel Alpine Resort. For some rest and relaxation, visit the sauna or the hot tub. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
Additional perks include:
Free self-parking
Buffet breakfast (surcharge), tour/ticket information and a gift shop
Snow sports gear, barbecues and luggage storage
Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi.
Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: NZD 27 to 30 for adults and NZD 15 to 15 for children
A bar/lounge
A restaurant
Snack bar/deli
Things to do
Arcade/game room
Gym
Hot tub
Library
Piano
Sauna
Ski equipment rentals
Ski storage
Snow sports gear
Family friendly
Arcade/game room
Baby toys
Children's toys
Laundry facilities
Snack bar/deli
Conveniences
Gift shop/newsstand
Laundry facilities
Limited-hour front desk
Luggage storage
Shared microwave
Shared refrigerator
Guest services
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
In a national park
In the mountains
Picnic area
Terrace
Accessibility
No lift
Thin carpet in public areas
More
2 floors
6 buildings
Built in 1986
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Entertainment
Flat-screen TV
More
Heating
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed on Friday, Saturday and Sunday:
Full-service spa
Sauna
Hot tub
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NZD 35 per night.
Cots (infant beds) are available for NZD 15 per night
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately NZD 27 to 30 for adults and NZD 15 to 15 for children
Crib (infant bed) fee: NZD 15 per night
Rollaway bed fee: NZD 35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Skotel Alpine Backpackers
Skotel Alpine Resort Hotel & Backpackers
Skotel Alpine Resort Hotel & Backpackers Whakapapa
Skotel Alpine Resort Whakapapa
Skotel Alpine Resort
Skotel Alpine Whakapapa
Skotel Alpine
Skotel Alpine Hotel Whakapapa Village
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Tongariro National Park
Skotel Alpine Resort Hotel Backpackers
Skotel Alpine Resort Hotel
Skotel Alpine Resort Tongariro National Park
Skotel Alpine Resort Hotel Tongariro National Park
Frequently asked questions
Is Skotel Alpine Resort pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Skotel Alpine Resort?
As of 3 Apr, 2026, prices found for a 1-night stay for 2 adults at Skotel Alpine Resort on 29 Apr, 2026 start from S$60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Skotel Alpine Resort?
Self-parking is free at this property.
What time is check-in at Skotel Alpine Resort?
Check-in start time: 3 PM; check-in end time: 7:00 PM. Late check-in is available during limited hours.
What time is check-out at Skotel Alpine Resort?
Checkout is at 10 AM.
Where is Skotel Alpine Resort located?
This family-friendly Whakapapa hotel is located in the historical district, within 1 mi (2 km) of Tongariro National Park Whakapapa Visitor Centre and Lower Tama Lake. Taranaki Falls is 1.7 mi (2.7 km) away.
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Reviews
Skotel Alpine Resort Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
9.2
Location
8.6
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 328 out of 833 reviews
10 - Excellent
328
Rating 8 - Good. 341 out of 833 reviews
8 - Good
341
Rating 6 - Okay. 116 out of 833 reviews
6 - Okay
116
Rating 4 - Poor. 35 out of 833 reviews
4 - Poor
35
Rating 2 - Terrible. 13 out of 833 reviews
2 - Terrible
13
Reviews
Verified
8/10 Good
Stephen
17 Mar, 2026
Liked: Cleanliness, staff & service
The room was clean, the staff were excellent and the restaurant and shared facilities were well appointed and clean. Excellent access to the wonderful trails.
Stephen
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Rada
13 Mar, 2026
Liked: Cleanliness, staff & service, amenities
The mountain view is outstanding
Rada
Stayed 1 night in Mar 2026
Verified
8/10 Good
Janice
27 Feb, 2026
Liked: Cleanliness, amenities
The staff was wonderful, very friendly and accommodating.
Fabulous location. Our Google Maps took us way out of the way. You can drive to the hotel in 2 minutes from the Harappa visitor center. The waterfall hike leaves from there parking lot. Great views from restaurant aas well as from backpackers eating area. Staff is super nice.
Nothing fancy, we did have our own bathroom, which was a plus. View of Mt Doom is awesome and had a great 10 plus mile hike. Good bar and food!
Kent
Stayed 2 nights in Jan 2026
Verified
8/10 Good
Massimo
5 Feb, 2026
Liked: Cleanliness, amenities
Room was clean and spacious and staff was friendly. The restroom was a bit outdated. Overall it was a good choice, great for access to trails and gondolas. The restaurant is quite good.
Helpful staff and good restaurant on site. The room was clean, albeit super hot and there was no fan or air con. The kitchen is small considering the size of the site but had most things one would need.
Check in was good. Bar staff was good. Restaurant was terrible. Most food choices were gone. They charged $2 for Tabasco Restaurant staff was very rude I requested if I can wait for a better table. I was told take the table that was offered, otherwise there are other takers I am sure if there were other options in the area no one would eat there. Couple of other tables hardly ate what they ordered. Really good location. Truly sad the way it’s being managed
Room is pretty good (great location, price is reasonable, and room is very clean).
Major problem: the café is a scam. The food is wildly overpriced and bearly edible, e.g., the $30 “meat-lover” pizza had almost no meat and was basically just BBQ sauce sprinkled all over the crust.
They also charge my 13 yo son for adult price breakfast ($30 for some toast and butter).
Shuang
Stayed 1 night in Nov 2025
Verified
8/10 Good
Diego
21 Sept, 2025
Liked: Staff & service
Quite old. But really good food. The staff was young and really friendly