Need to change or cancel your travel plans? The best place to start is your account.
Many bookings already qualify for either free cancellation or change options with no fees. Just sign in to your account and check your itinerary. After you review the cancellation policies that apply to your booking, you can change or cancel your bookings from within your itinerary. Remember that if you booked a package holiday, you'll have to cancel your accommodation and your flight separately.
If you don't have an account, you can use the itinerary or confirmation number in the email that you received when you first booked your trip.
For future travel, look for the Free cancellation and No change fee filters when you're browsing. Find out more
We've also been working with our travel partners to help us to provide flexible policies.
If you booked a holiday rental and your confirmation number begins with HA, see the Vrbo support page.
Just sign in to your account and check your itinerary to see if the flexible policies apply to your booking.
Need more information? Check the Customer Support Portal.
Some airlines are making "no change fees” part of their standard policy. For airlines with these new policies in place, there are some important things to keep in mind when planning your trip.