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[CITIBANK | Expedia] Terms and Conditions

Citibank|Expedia - Voucher Terms and Conditions

Chinese New Year Hotel Special: [CITICNY15]

Qualifying Bookings: This voucher discount applies only to Expedia Rate hotels for hotel only bookings made online at www.expedia.com.sg/citibank. It is not applicable to package (flight+hotel) bookings. This voucher can only be redeemed by Citi Credit cardmembers.

Coupon Discount: 15% off the room rate for Expedia Rate hotel bookings

Minimum spend for voucher use: None

Voucher redemption period: Now till 29 February 2020

Travel period: Now till 31 May 2020

HOW TO USE YOUR VOUCHER

  • Search: Enter your preferred destination and travel dates at www.expedia.com.sg/citibank and hit the search button. You will see a list of hotels recommended by Expedia; the hotels valid for the voucher are clearly marked 'Expedia Rate' hotels.
  • Apply the voucher discount: Click on your preferred hotel from the list; you will now see the room rates against which the voucher discount can be applied. Pick your preferred room type and click 'Book'. In the following page, you will be instructed to enter contact and payment information. Click on "Enter a voucher code" under the section "How would you like to pay?" and you can now enter the voucher code and select to 'Apply Voucher'. Remember, your voucher is now being deemed as fully used.
  • Complete the purchase: Your Room Costs have now been reduced by the voucher amount and you can continue to complete the purchase by following the prompts on the website.

TERMS AND CONDITIONS

  1. The voucher may be used to book an Expedia Rate hotel with bookings made online at www.expedia.com.sg/citibank. The voucher cannot be redeemed against car only bookings, flight only bookings, package only bookings or hotel only bookings of the hotels listed here: https://www.expedia.com.sg/lp/coupon-exclude-hotels
  2. Provided that you book a minimum night stay in one booking, the voucher entitles you to 15% off the price of the travel reservation before the application of any taxes, applicable fees or additional costs.
  3. Voucher can only be redeemed if you pay online when booking is made at www.expedia.com.sg/citibank and not applicable if you choose to pay at the hotel later.
  4. The voucher may not be used with other discount vouchers.
  5. Only one voucher per transaction can be used.
  6. In a multiple-room booking, the discount will only be applied to one room.
  7. The voucher cannot be redeemed against taxes, supplier fees, cancellation or change penalties, administrative fees or other miscellaneous charges, which are the sole responsibility of the customer.
  8. The voucher cannot be used for any booking previously made and will be deemed fully redeemed once a qualifying booking has been made.
  9. The voucher has no cash value and no refunds or cash alternative will be offered. Improper use of the voucher by you including but not limited to publication or selling of the voucher is prohibited and may constitute fraud.
  10. Usual booking terms and conditions apply and all bookings are subject to availability.
  11. BEX Travel Asia Pte Ltd reserves the right to vary the voucher conditions of use or to withdraw the voucher at any time. BEX Travel Asia Pte Ltd’s decision is final in all matters relating to this promotion.
  12. BEX Travel Asia Pte Ltd is the promoter of this offer.
  13. The voucher is an offer from BEX Travel Asia Pte Ltd and may only be used by residents of Singapore aged 18 and over.
  14. If we become aware, or have reason to suspect (in our reasonable opinion), that you have: (a) made multiple bookings on the Website using the voucher with a view to re-selling any accommodation; or (b) otherwise engaged in conduct which impacts on the fairness, integrity or proper conduct of this offer, we may, in our absolute discretion, cancel all bookings made by you using the voucher.

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Hotel Promotion: [CITIHOTEL10]

Qualifying Bookings: This voucher discount applies only to Expedia Rate hotels for hotel only bookings made online at www.expedia.com.sg/citibank. It is not applicable to package (flight+hotel) bookings. This voucher can only be redeemed by Citi Credit cardmembers.

Coupon Discount: 10% off the room rate for Expedia Rate hotel bookings

Minimum spend for voucher use: None

Voucher redemption period: Now till 31 December 2020

Travel period: Now till 31 March 2021

HOW TO USE YOUR VOUCHER

  • Search: Enter your preferred destination and travel dates at www.expedia.com.sg/citibank and hit the search button. You will see a list of hotels recommended by Expedia; the hotels valid for the voucher are clearly marked 'Expedia Rate' hotels.
  • Apply the voucher discount: Click on your preferred hotel from the list; you will now see the room rates against which the voucher discount can be applied. Pick your preferred room type and click 'Book'. In the following page, you will be instructed to enter contact and payment information. Click on "Enter a voucher code" under the section "How would you like to pay?" and you can now enter the voucher code and select to 'Apply Voucher'. Remember, your voucher is now being deemed as fully used.
  • Complete the purchase: Your Room Costs have now been reduced by the voucher amount and you can continue to complete the purchase by following the prompts on the website.

TERMS AND CONDITIONS

  1. The voucher may be used to book an Expedia Rate hotel with bookings made online at www.expedia.com.sg/citibank. The voucher cannot be redeemed against car only bookings, flight only bookings, package only bookings or hotel only bookings of the hotels listed here: https://www.expedia.com.sg/lp/coupon-exclude-hotels
  2. Provided that you book a minimum night stay in one booking, the voucher entitles you to 10% off the price of the travel reservation before the application of any taxes, applicable fees or additional costs.
  3. Voucher can only be redeemed if you pay online when booking is made at www.expedia.com.sg/citibank and not applicable if you choose to pay at the hotel later.
  4. The voucher may not be used with other discount vouchers.
  5. Only one voucher per transaction can be used.
  6. In a multiple-room booking, the discount will only be applied to one room.
  7. The voucher cannot be redeemed against taxes, supplier fees, cancellation or change penalties, administrative fees or other miscellaneous charges, which are the sole responsibility of the customer.
  8. The voucher cannot be used for any booking previously made and will be deemed fully redeemed once a qualifying booking has been made.
  9. The voucher has no cash value and no refunds or cash alternative will be offered. Improper use of the voucher by you including but not limited to publication or selling of the voucher is prohibited and may constitute fraud.
  10. Usual booking terms and conditions apply and all bookings are subject to availability.
  11. BEX Travel Asia Pte Ltd reserves the right to vary the voucher conditions of use or to withdraw the voucher at any time. BEX Travel Asia Pte Ltd’s decision is final in all matters relating to this promotion.
  12. BEX Travel Asia Pte Ltd is the promoter of this offer.
  13. The voucher is an offer from BEX Travel Asia Pte Ltd and may only be used by residents of Singapore aged 18 and over.
  14. If we become aware, or have reason to suspect (in our reasonable opinion), that you have: (a) made multiple bookings on the Website using the voucher with a view to re-selling any accommodation; or (b) otherwise engaged in conduct which impacts on the fairness, integrity or proper conduct of this offer, we may, in our absolute discretion, cancel all bookings made by you using the voucher.

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Package Promotion: [CITIPKG15]

Qualifying Bookings: This coupon code discount (“Coupon”) applies only to a non-refundable hotel + flight (“Package”) booking (not a hotel only booking), or a hotel booking in combination with any other product (apart from flight only) such as hotel + car or flight + hotel + car) made online at www.expedia.com.sg/citibank that are prepaid at the time of booking (subject to the restrictions set out in the terms and conditions below). In order to utilise the Coupon, you must make payment using a Credit or Debit card issued by Citibank in Singapore.

Coupon code: CITIPKG15

Coupon value: SGD 15 off (“Discount”).

Minimum Spend: SGD 500 (minimum spend is the price of the travel reservation excluding any taxes, tax recovery charges, fees or additional costs) (“Minimum Spend”). This spend must take place in one transaction.

Redemption Period: now till 31 December 2020

Travel Period: now till 31 March 2021

How to use your Coupon

  1. During the booking process, on the payment page you will see the link “Enter a voucher code” where you can enter the coupon code.
  2. Enter the coupon code specified above in the relevant field and then click the “Apply Voucher” button. If your booking is eligible, the applicable discount will be subtracted from the price of the travel reservation before the application of any taxes, tax recovery charges, applicable fees or additional costs.
  3. Coupon redemption is complete only when you complete and pay for the booking.  

TERMS AND CONDITIONS

  1. Subject to the restrictions set out in these terms and conditions and compliance with the Key Points above, the Coupon may be applied to a non-refundable hotel + flight (“Package”) booking (not a hotel only booking, or a hotel booking in combination with any other product (apart from flight only) such as hotel + car or flight + hotel + car) made online with [www.expedia.com.sg/citibank] (“Website”) [using a credit card issued by Citibank (Singapore) in Singapore (“Eligible Cards”). Eligible Cards must be used for payment to utilise the Voucher. The Coupon can only be used for pre-pay bookings and cannot be redeemed against bookings which are paid at the destination.
  2. The Coupon cannot be redeemed against the applicable package bookings which are not for Eligible Hotels. An “Eligible Hotel” refers to a hotel labelled “Expedia Rate” which is not on the exclusion list in https://www.expedia.com.sg/lp/coupon-exclude-hotels(“Exclusion List”) and for which payment is made at the time of booking to Expedia. The Exclusion List may be amended from time to time without prior notice.
  3. Provided that you spend the Minimum Spend stipulated above, the Coupon entitles you to the Discount off the price of the relevant travel reservation before the application of any taxes, tax recovery charges, applicable fees or additional costs.
  4. The Coupon cannot be redeemed against taxes, tax recovery charges, supplier fees, cancellation or change fees/penalties, administrative fees or other miscellaneous charges, which are the sole responsibility of the customer.
  5. The Coupon is valid only for the Redemption Period, for travel during the Travel Period, when booking is made at www.expedia.com.sg/citibank, and not on any other Expedia sites.
  6. Usual booking terms and conditions apply (see https://www.expedia.com.sg/lp/lg-termsofuse) and all bookings are subject to availability.
  7. Only one Coupon per transaction may be used. In a multiple-room booking, the Discount will be applied to only one room.
  8. The Coupon may not be used or combined with other coupons, promotions or special offers.
  9. The Coupon cannot be used for any booking previously made. It will be deemed fully redeemed once a qualifying booking has been made. The Coupon has no cash value and no refunds or cash alternative will be offered. There is no residual value and no credit will be issued if the purchase amount is less than the Discount. The Coupon may not be re-used, even in the event that you change or cancel the booking.
  10. The Coupon is void where prohibited by law and may only be used by legal residents of Singapore aged 18 and over.
  11. The Coupon may not be used by employees of Expedia group companies or any other person professionally connected with this offer including, without limitation, travel agency affiliate program partners.
  12. Improper use of the Coupon by you including, but not limited to, publication or selling of the Coupon is prohibited, will result in the voiding of the Coupon, and may constitute fraud.
  13. This Coupon may not be transferred or sold. Coupon obtained through unauthorized channels, mutilated, altered, copied, forged, damaged, manipulated, or tampered with in any way will be deemed void.
  14. If Expedia becomes aware, or has reason to suspect (in Expedia’s reasonable opinion), that a customer: (a) made multiple bookings on the Website using the Coupon with a view to re-selling any accommodation; or (b) otherwise engaged in conduct which impacts on the fairness, integrity or proper conduct of this offer, Expedia may, in its absolute discretion, cancel all bookings made by the customer using the Coupon without giving any reasons thereon.
  15. For avoidance of doubt, this Coupon can only be used by a customer making a booking directly on the Website, and cannot be used through or by a third party travel agent or intermediary.
  16. Expedia reserves the right to vary conditions of use of the Coupon or to withdraw the Coupon at any time. Expedia's decision is final in all matters relating to this offer.
  17. Terms and conditions of this Coupon are as written and cannot be changed by any representation of any unauthorized person, including employees of Expedia. These terms and conditions shall be governed by and construed in accordance with the laws of Singapore.
  18. In the event of inconsistency between the English language version and any other language translations, the English language version shall prevail. This Coupon is offered by BEX TRAVEL ASIA PTE LTD (UEN NO. 201113337M), a corporation incorporated under the laws of Singapore (“Expedia”).