China Kid friendly Holidays

Everything is good ! Room is spacious and clean. Staff is friendly and helpful. Nearby walking to Nanjing Street and super convenience.

great room, great food and staff

Would suggest providing capsules coffee and tea as well as comb in the room

The most helpful staff we’ve ever encountered at any hotel in Shanghai. Especially the bellhops and the front desk staff. From carrying luggage to sorting deliveries, to the friendliness of the cleaning staff, the service cannot be faulted. Location is also central and has quick access to restaurants and the metro. The room itself is slightly dated but comfortable to stay. Would book again.

What can I add - it's the fabled Cathay Hotel (2.0), celebrating a bygone age with amazing staff, design, and service. Yes, it's pricey, but this is among the world's most interesting hotels and just staying there is an experience. It's beautiful and bold: more than a hotel, it's a worked example of everything travel should be. And because it's a recreation rather than the 1930s original, it's also modern and spotless, with old-school service like turn-down that just feels ... special. Hotels are usually just somewhere to sleep for me, but this one is far more. A wonderful place I'll always return to.

Comfortable location, walkable

Would suggest providing capsules coffee and tea as well as comb in the room

What can I add - it's the fabled Cathay Hotel (2.0), celebrating a bygone age with amazing staff, design, and service. Yes, it's pricey, but this is among the world's most interesting hotels and just staying there is an experience. It's beautiful and bold: more than a hotel, it's a worked example of everything travel should be. And because it's a recreation rather than the 1930s original, it's also modern and spotless, with old-school service like turn-down that just feels ... special. Hotels are usually just somewhere to sleep for me, but this one is far more. A wonderful place I'll always return to.

The most helpful staff we’ve ever encountered at any hotel in Shanghai. Especially the bellhops and the front desk staff. From carrying luggage to sorting deliveries, to the friendliness of the cleaning staff, the service cannot be faulted. Location is also central and has quick access to restaurants and the metro. The room itself is slightly dated but comfortable to stay. Would book again.

What can I add - it's the fabled Cathay Hotel (2.0), celebrating a bygone age with amazing staff, design, and service. Yes, it's pricey, but this is among the world's most interesting hotels and just staying there is an experience. It's beautiful and bold: more than a hotel, it's a worked example of everything travel should be. And because it's a recreation rather than the 1930s original, it's also modern and spotless, with old-school service like turn-down that just feels ... special. Hotels are usually just somewhere to sleep for me, but this one is far more. A wonderful place I'll always return to.

Would suggest providing capsules coffee and tea as well as comb in the room

Room had a mouldy smell to it.

I’ve been staying at Fraser suites with my family every time we visit GZ. The location is outstanding, attached to a shopping mall, direct access to the metro in a very central part of town. Besides the mall, there are many dining options in the area, and interesting places to go. The serviced apartments have been around for a while already but everything is maintained very well. It has just about all the creature comforts one could need. The staff and service are top notch. Special thanks this time to the manageress Kitty and our housekeeper Ms Cao Xiaohua (曹小花) who made our stay extra comfortable!