Malaysia Pet-friendly Holidays

Staff training, house keeping hygiene , room facilities (ext.. room door, no way to contact any staff from the room( I stay cross street from the office) ..) The room door : I got locked in from out side the room door by house keep staff , and there was no staff in the building I can reach , even open the window screaming for unlocked the door , I was waiting more than 40 mins to wait one staff to walked by .. my room: #6 cross the street from the office

beautiful little heritage hotel well-located in the heart of georgetown. stayed 3 nights and thoroughly enjoyed it. rooms: tastefully decorated and spacious. there were separate sleeping and sitting areas, which we appreciated. saw many reviews about the noise situation but we thought it was perfectly fine — there were soundproofing curtains which were very effective, not sure if they're a recent addition. building: interesting architecture, colonial look with peranakan influences, i personally adored it. not much in the way of amenities but there was a swimming pool that was reasonably well-maintained. exceptionally located near loads of eateries and cafes (try project gelato!) service: staff was very warm, suffian in particular was very helpful with recommendations. daily housekeeping was great. loads of nice little touches like complimentary ice-creams at the pool, and saw the staff putting up decor for cny too. all in all, highly recommended if you're looking for a local boutique hotel stay!