You can earn and use OneKeyCash on eligible bookings when you become a One Key member.

Earning:

• As long as you’re a One Key member—and sign in before you make any bookings—you’ll earn rewards and collect trip elements across all eligible travel bookings.
• Here’s what you earn: Blue members earn 1% in OneKeyCash, and Silver, Gold and Platinum members earn 2% in OneKeyCash per S$1 spent¹ on eligible hotels, holiday rentals, activities, packages and car hires. All members earn 0.2% in OneKeyCash per S$1 spent on eligible flights. You can earn more on stays at eligible VIP Access properties as you move up the tiers. And don’t forget, you can earn OneKeyCash on top of airline miles and credit card rewards.

Redeeming:  

• With One Key, you can now redeem rewards on eligible flights. You will need enough OneKeyCash to cover the entire cost including taxes and fees.
• OneKeyCash cannot be redeemed for cash and is not transferable to other members; however, you can redeem OneKeyCash on eligible bookings in someone else’s name.
• For more details on redemption, please reference our terms, linked below.

Expiration:  

• Any existing Expedia Rewards points converted to OneKeyCash will retain their original expiry dates.
• After you become a One Key member, your OneKeyCash (including your converted OneKeyCash) won’t expire as long as you have made an eligible booking or redeemed OneKeyCash through a participating brand on your account at least once in the preceding eighteen (18) months.

Account currency:  

• You can earn and redeem your OneKeyCash on bookings made in currencies offered in participating regions. However, OneKeyCash will always be tied to the currency associated with your account. We will look at your booking activity conducted in the last 12 months in regions where One Key is live and align your account currency with the region most booked in when One Key arrives in that region. If you do not have any recent bookings, your account currency will be determined by the region you created your account in.
• For example: if you have a One Key Singapore account and an Expedia Rewards Sweden account, with more bookings in Sweden, we will adjust the currency associated with your account to the Swedish Krona (SEK) when you become a One Key member in Sweden.

¹Excluding amounts spent on taxes and fees. OneKeyCash is not redeemable for cash and can only be used to discount eligible travel on Expedia and other participating brands. Terms, eligibility requirements and exclusions apply, see link to terms below.

^{1 ‘Eligible activity’ means: a booking made from Expedia Rewards Singapore, while signed in that would have qualified for a trip element in accordance with the Expedia Rewards Singapore terms in place before the launch of One Key.}

The more trip elements you book, the more status you earn.

What’s a trip element? They’re the different parts of a trip—One Key takes every trip element into account and rewards you for it.

Trip elements include:

• 1 air ticket (one way or return trip)
• 1 hotel room night (each night counts as a trip element)
• 1 night in a holiday rental
• 1 day car hire
• 1 return-trip ground transport ticket (airport shuttles, transfers, etc.)
• 1 activity ticket (a private tour, a theme park ticket, etc.)

Trip elements must be worth S$35 or more (excluding taxes and fees) to qualify.

Your tier status

It’s fast and easy to move up One Key tiers. Here’s what you need to book to qualify for each tier:

• Blue – Just sign up, it’s free!
• Silver – 5 trip elements within a year
• Gold – 15 trip elements within a year
• Platinum – 30 trip elements within a year
• So, for example, if you booked 2 nights in a hotel and a 3-day car hire, you’d earn 5 trip elements–enough to reach Silver tier status in one trip.

When One Key launches in a region, existing Expedia members will automatically be transitioned over to the updated programme. In the meantime, Expedia Rewards members can keep earning and redeeming rewards with our current programmes.

Make sure that you are subscribed to ‘Offers and recommendations’ to stay up to date on the latest One Key offers.

• All you have to do is sign in and go to: Account > Communications > select ‘Expedia’ > select ‘Offers and recommendations’ > select ‘Email’ and/or ‘Push’.

¹OneKeyCash is not redeemable for cash and can only be used to discount eligible travel on Expedia and other participating brands. Terms, eligibility requirements and exclusions apply, see terms below.

²Bonus OneKeyCash offers are calculated on the base OneKeyCash earnings for an eligible booking only and cannot be applied to other bonus OneKeyCash offers. The Silver, Gold, Platinum bonus awarded will be calculated according to the member’s new One Key status at the time of booking.

• If you have Expedia Rewards accounts in different regions, your rewards and trip elements will transfer to One Key when One Key launches in that region, and you become a One Key member in that region.
• Until then, you will have separate active Expedia Rewards accounts with Expedia Rewards points to use in each region where you have an account.
  
  • For example: if you have Singapore and Sweden Expedia accounts, you will have separate OneKeyCash you can use in the Singapore One Key programme, and Expedia Rewards points you can use in the Sweden Expedia Rewards programme until One Key launches in Sweden. When One Key launches in Sweden and you become a One Key member, those Expedia Rewards points will convert to OneKeyCash and combine with your Singapore balance. Any trip elements will also be carried over as well, getting you closer to the next tier status.
• The same process will follow for all other regions. Accounts in other regions will be transitioned when you become a One Key member in that region.
• One Key may launch in several regions at a similar time. If you’re notified that multiple accounts you hold in different regions are being transitioned, you may not be able to see your rewards in your One Key account until the transition is complete in all regions.

During the transition to One Key, some members may be unable to view their booking and rewards history temporarily. Shortly after becoming a One Key member, their booking and rewards history will be accessible again. If you encounter this and need assistance, please contact us.

If you do not want to be a part of One Key, you can delete your account via the below. Please note, this will delete your account across Expedia, Hotels.com and Vrbo in all regions.

• Expedia Help Centre