Outdoor pool, pool cabanas (surcharge), pool umbrellas
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Reviews of Green Valley Ranch Resort and Spa

5 out of 5
Green Valley Ranch Resort and Spa
2300 Paseo Verde Pkwy, Henderson, NV

Reviews

8.8

Excellent

Rating 10 - Excellent. 891 out of 1340 reviews" "
Rating 8 - Good. 227 out of 1340 reviews" "
Rating 6 - Okay. 104 out of 1340 reviews" "
Rating 4 - Poor. 60 out of 1340 reviews" "
Rating 2 - Terrible. 58 out of 1340 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dated. The wallpaper was peeling in the bathroom and the sealant in the shower was coming loose.
Stayed 2 nights in May 2024

8/10 Good

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
My entire experience at the Green Valley was lovely,, but there was no TV access the entire time I was there. This is unacceptable. i believe everyone affected should receive compensation.
Stayed 2 nights in May 2024
Response from Green Valley Ranch Hotel Management. on 15 May,2024
Thank you for your feedback, please be advised that this issue is property wide and our engineers are working diligently with Cox communications to get this rectified as quickly as possible, regarding compensation please reach out to the hotel front desk directly regarding this issue. Thank you.

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall. Valet parking is included for guests which is good to know. Probably the best spa in Vegas. Cons are that the casino is large and the cigarette smoke permeates the dining and elevator areas throughout. Great overall.
Stayed 1 night in May 2024
Response from Green Valley Ranch Hotel Management. on 15 May,2024
Thank you for your feedback! We appreciate your kind words regarding our spa. We look forward to your next stay.

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except the TV was out for most of our stay. The rooms weren’t ready for check-in at 3:00pm.
Stayed 2 nights in May 2024
Response from Green Valley Ranch Hotel Management. on 15 May,2024
Thank you for taking the time to provide us this feedback, unfortunately we were having a property wide outage with our service provider, a unique situation that can't be prepared for. Regarding check in I want to apologize that the rooms weren't ready at 3pm. We do our best to have as many rooms ready at check in as possible, thank you for not holding it against us. We look forward to your next stay at Green Valley Ranch.

10/10 Excellent

Mayra

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here and we loved it. We had an Emergency during our stay and all staff was very helpful and understanding. Definitely coming back for a relaxed stay
Stayed 1 night in May 2024
Response from Green Valley Ranch Hotel Management. on 14 May,2024
Thank you for taking the time to provide us this feedback, we are sorry you had to cut your trip short due to an emergency, hopefully everything ended up okay. We look forward to your next visit with us.

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our TV went out for almost 3 days. Ask the check in desk if there was a shuttle to the airport and they said no. Went outside and called an Uber and the couple next to us was getting in an green valley shuttle.
Stayed 5 nights in May 2024
Response from Green Valley Ranch Hotel Management. on 14 May,2024
Thank you for taking the time to provide us this feedback, regarding our TV's it is an issue that was property wide, our engineers and Cox communications were working diligently to try and rectify this issue. We apologize this impacted your stay. Regarding airport shuttles, we do not offer complimentary shuttles from the airport, rides can be set up through our concierge desk. Please note that the issues you experienced are not indicative of the standard experience at Green Valley Ranch. Thank you again for providing this feedback.

8/10 Good

Gilberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always enjoy staying at Green Valley resort. Staff is super friendly and the place has lots of amenities. The rooms need a little refresh.
Stayed 1 night in May 2024
Response from Green Valley Ranch Hotel Management. on 12 May,2024
Thank you for taking the time to provide us this feedback, we have passed it on to the proper people. We look forward to your next stay.

8/10 Good

Makenzie

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in May 2024
Response from Green Valley Ranch Hotel Management. on 12 May,2024
Thank you for your feedback, we look forward to your next stay.

10/10 Excellent

Merlin, Signal Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Green Valley Ranch Hotel Management. on 12 May,2024
Thank you for your feedback, we look forward to your next stay.

10/10 Excellent

carlos

Liked: Amenities
I have stayed many Times in a Local !
Stayed 1 night in May 2024
Response from Green Valley Ranch Hotel Management. on 11 May,2024
Thank you for your continued patronage. We look forward to your next stay-cation with us!

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GVR is a very nice place and reasonably priced
Stayed 2 nights in May 2024
Response from Green Valley Ranch Hotel Management. on 11 May,2024
Thank you for your feedback! We look forward to your next stay.

10/10 Excellent

Ellen, Manhattan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Green Valley Ranch Hotel Management. on 12 May,2024
Thank you for your feedback, we look forward to your next stay!

10/10 Excellent

Douglas, New Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, clean, modern, and well-cared for property. Some rooms in the East Wing are quite far from the lobby and require a good bit of walking to get to and from. Free valet parking was a big plus.
Stayed 3 nights in May 2024
Response from Green Valley Ranch Hotel Management. on 11 May,2024
Thank you for taking the time to provide this feedback, we love knowing where our shortcomings are and fix them when able. We look forward to your next stay.

10/10 Excellent

M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the valet service, the pool and the location
Stayed 1 night in May 2024
Response from Green Valley Ranch Hotel Management. on 11 May,2024
Thank you for your feedback! We look forward to your next stay.

10/10 Excellent

Mike

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Exceptional staff, Clean and Comfortable room WONDERFUL POOL, Not overcrowded, a WELCOME REFUGE from “the strip”. Can’t wait to get back!!
Stayed 3 nights in May 2024
Response from Alex on 9 May,2024
Thank you for your feedback, we look forward to your next stay!

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property has been refreshed inside and out. New carpeting, lighting, furniture, ceilings. Everything was perfect! Numerous food options. All excellent! Our room was clean, spacious and comfortable. Great place!
Stayed 1 night in May 2024
Response from Alex on 9 May,2024
Thank you for your feedback, we look forward to your next stay!

10/10 Excellent

Tara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GVR is a gorgeous property and it exceeded my expectations especially on service. We spent the day at the pool in a cabana which I highly recommend. Every staff member I encountered was excellent from check in to casino to dining. If you are looking for a stay off the strip that has it all. Look no further!
Stayed 1 night in May 2024
Response from Alex on 9 May,2024
Thank you for your feedback, we look forward to your next stay!

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were large and comfortable. They were clean with a refrigerator and safe, which were very convenient. The bathroom were spacious and having the toilet in a separate was very convenient. The casino ceilings were high where I couldn't really suffer from cigarette/cigar smoke. Plus, there was a spacious non-smoking area with sufficient slot machines. The restaurants served delicious food and it was nice to have a 24-hour restaurant.
Stayed 4 nights in May 2024
Response from Green Valley Ranch Hotel Management. on 7 May,2024
Thank you for taking the time to provide us with these kind words, we are so glad to hear you enjoyed your stay with us here at Green Valley Ranch, we look forward to your next stay!

2/10 Terrible

Stacy

Stayed 1 night in May 2024
Response from Green Valley Ranch Hotel Management. on 8 May,2024
We're sorry to hear you were dissatisfied with your stay, please reach out to us directly if you would like to discuss the issues you experienced further. We take these matters seriously and would like to know how we can improve to better serve our guests. Thank you.

10/10 Excellent

Tajma

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My kids had such a great time at the pool
Stayed 2 nights in Apr 2024
Response from Green Valley Ranch Hotel Management. on 7 May,2024
Thank you for your response! We look forward to your next stay at Green Valley Ranch, Resort, Spa, and Casino!

10/10 Excellent

Giedre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe place.
Stayed 2 nights in Apr 2024
Response from Green Valley Ranch Hotel Management. on 6 May,2024
Thank you for your feedback, we look forward to your next stay!

10/10 Excellent

MICHAEL

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay and relax. Quick drive to the Strip but lots of activities all around the resort. Would highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in at property is great so far! Quite disappointed that the family drove all the way there from OC, checked in around 6 o’clock unpacked and got dressed to go down to the pool only to find out that it closes at 7 PM!? The whole reason to get away for a little Vacation choosing this location was the pool and the beautiful property but everything closes so early? In Vegas? In summer? Pretty disappointed in that. It’s also $50 for a day pass to the spa. They have a lap pool and a Jacuzzi but wouldn’t allow us to use it even for one hour would’ve been a great service considering the pool was closing!? This is strike 2 now for me at Green Valley :(
Stayed 1 night in May 2024
Response from Green Valley Ranch Hotel Management. on 3 May,2024
Thank you so much for taking the time to provide us with this feedback, we can pass this onto our pool and spa teams so we may better serve you and our guests in the future. Thank you.

2/10 Terrible

gary, Westminster

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible customer service. I will not be staying here again.
Stayed 1 night in Apr 2024
Response from Green Valley Ranch Hotel Management. on 3 May,2024
Thank you for your feedback, we appreciate that you've taken the time to provide us this insight, we will use it to better serve our guests in the future.

10/10 Excellent

Valarie K

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property.
Stayed 3 nights in Apr 2024
Response from Green Valley Ranch Hotel Management. on 30 Apr,2024
Thank you for your kind words, we look forward to your next stay with us!

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Some areas of the property need to be updated. Starting to look a little outdated.
Stayed 1 night in Apr 2024
Response from Green Valley Ranch Hotel Management. on 29 Apr,2024
Thank you for taking the time to provide us this feedback regarding your stay at our resort. We will use this information to better serve you and our other guests in the future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had my wedding at Green Valley. The property is beautiful and the staff did an excellent job with the coordination to make the outdoor ceremony and indoor reception go smoothly. Friendly staff and very nice suites.
Stayed 1 night in Apr 2024
Response from Green Valley Ranch Hotel Management. on 5 May,2024
Thank you for your feedback! We are elated to hear your wedding went smoothly and are proud to be part of such a magical day for you and your partner. We look forward to hosting many more weddings for our guests and look forward to your next stay with us! Thank you again, and Congratulations!!!!

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catrina at check in! Restaurant food
Stayed 1 night in Apr 2024
Response from Green Valley Ranch Hotel Management. on 29 Apr,2024
Thank you for your kind words and feedback, we look forward to your next stay!

6/10 Okay

Yuri

Travelled with partner
Liked: Staff & service, amenities
Room was old and needs renovation. Leaky and weird faucets. Carpet has seen its days.
Stayed 3 nights in Apr 2024
Response from Alex on 28 Apr,2024
Thank you for your feedback! We will relay this to our management team. We look forward to your next stay with us here at Green Valley Ranch.

6/10 Okay

Joshua

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was excellent, very willing to help however our bathroom sink was dirty, the entire facility needs updating inside, the pool was freezing even though it was supposed to be heated. We were not offered a free upgrade as we should have been, room was small, took forever for housekeeping to bring a sharps container. It was a good location and the restaurants in site were delicious but not sure I’d stay here again.
Stayed 3 nights in Apr 2024
Response from Alex on 28 Apr,2024
Thank you for your feedback! I'm sorry that your experience was not what you were hoping for. We will relay the feedback to our management team. We hope to serve you again in the future.

10/10 Excellent

Latanya, MORENO VALLEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property so much. I am looking to come back next month. I loved that the valet parking is free. I loved how the door monitors greeted you as you walked in. I loved the VIP check in and the free cookies and tea and hot coffee that was offered, I loved how it’s close to the district to go walking around and shopping and I loved the pool area. I very much enjoyed my stay thank you for your hospitality Tanya.
Stayed 2 nights in Apr 2024
Response from Green Valley Ranch Hotel Management. on 27 Apr,2024
Thank you very much for taking the time to provide us with this amazing feedback! We are elated to hear you enjoyed your time with us. We will make sure the appropriate teams are notified of this great feedback, and we look forward to your upcoming stay with us!

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy place to relax
Stayed 3 nights in Apr 2024
Response from Green Valley Ranch Hotel Management. on 26 Apr,2024
Thank you for your feedback! We look forward to your next stay with us here at Green Valley Ranch.

10/10 Excellent

krystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property,staff were nice, easy everything you could want right on the property.
Stayed 2 nights in Apr 2024
Response from Green Valley Ranch Hotel Management. on 26 Apr,2024
Thank you for your kind words! We look forward to your next stay with us here at Green Valley Ranch.

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Green Valley Ranch Hotel Management. on 26 Apr,2024
Thank you for your feedback, we look forward to your next stay.

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is confusing
Stayed 2 nights in Apr 2024
Response from Alex on 25 Apr,2024
Thank you for staying with us and for the positive rating. I'm sorry that the parking situation was not straightforward for you. Our team can always assist with the best way to to navigate our property. We look forward to welcoming you back on your next stay. Kind Regards.

8/10 Good

virginia sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were suppose to get a room close to the casino cause i cant walk that far. They gave the close room away even though i called 4 times to verify my room was close Very dissappointed with staff and supervisor for their non caring attitude.
Stayed 5 nights in Apr 2024
Response from Alex on 25 Apr,2024
Thank you for staying with us. I apologize that we were not able to guarantee that your room would be close to the casino. We do our best to accommodate based on what we have available at the time of check in. We will relay this to our management team. We look forward to welcoming you back on your next stay. Kind Regards.

2/10 Terrible

Edgar

Stayed 2 nights in Apr 2024
Response from Green Valley Ranch Hotel Management. on 13 May,2024
We're sorry that your stay was not up to your expectations, know that we do take this feedback seriously. if you would like to further discuss the problems you had with your stay, please reach out to the hotel directly.

10/10 Excellent

Olha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and beautiful hotel, with many good dining options inside the hotel. The location is very good. The staff is very helpful and friendly. Enjoyed our stay there.
Stayed 1 night in Apr 2024
Response from Alex on 22 Apr,2024
Thank you for staying with us and for the positive rating. We look forward to welcoming you back on your next stay. Kind Regards.

10/10 Excellent

Stacy, Keizer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from James Compton on 22 Apr,2024
Thank you for staying with us and for the positive rating. We look forward to welcoming you back on your next stay. Kind Regards.

8/10 Good

Kaelin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a quick getaway trip. Loved the amenities and the pool area. Everything felt clean and convenient. I enjoyed the dining option as well. Wish we could’ve stayed longer
Stayed 2 nights in Apr 2024
Response from James Compton on 20 Apr,2024
Thank you for choosing to stay with us, and thank you for you rating and feedback. We look forward to welcoming you back in the future. Kind Regards.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First off the customer service Was exceptional. The architectural design of this hotel resort casino make you feel like you’re in a Mediterranean palace. The landscaping with the Grapevine vineyard and Rose bushes everywhere was stunning. You were never disappointed with any of the food served you from any of the restaurants. We absolutely love this place and will return again and again.
Stayed 2 nights in Apr 2024
Response from James Compton on 20 Apr,2024
Thank you for choosing to stay with us, and thank you for you rating and feedback. Happy to hear that you enjoyed the property, décor and amenities and look forward to welcoming you back in the future. Kind Regards.

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an amazing stay. Staff is friendly and helpful. One of my preferred hotels
Stayed 1 night in Apr 2024
Response from James Compton on 20 Apr,2024
Thank you for choosing to stay with us, and thank you for you rating and feedback. Happy to hear that you enjoyed your stay and that our teams delivered great service. We look forward to welcoming you back in the future. Kind Regards.

10/10 Excellent

Merlin, Signal Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing
Stayed 3 nights in Apr 2024
Response from James Compton on 20 Apr,2024
Thank you for choosing to stay with us, and thank you for you rating and feedback. We look forward to welcoming you back in the future. Kind Regards.

10/10 Excellent

Sabrina K.

Stayed 1 night in Apr 2024
Response from Green Valley Ranch Hotel Management. on 8 May,2024
Thank you for your feedback! We look forward to your next stay.

10/10 Excellent

Jesus Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the peace and quiet of this hotel with beautiful scenery and great food! Will be coming back!
Stayed 5 nights in Apr 2024
Response from Alex on 17 Apr,2024
Thank you for your kind words! We look forward to your next stay!

10/10 Excellent

Randy L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with or without a car lots close by to walk to and nice bike and walking areas.
Stayed 2 nights in Apr 2024
Response from Alex on 17 Apr,2024
Thank you for your kind words! We look forward to your next stay!

10/10 Excellent

James

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We really enjoy that it is away from the Vegas Strip. Staff are excellent!
Stayed 5 nights in Apr 2024
Response from Alex on 17 Apr,2024
Thank you for your kind words! We look forward to your next stay!

10/10 Excellent

Trevor, Normandy Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The pool is awesome!
Stayed 2 nights in Apr 2024
Response from Green Valley Ranch Hotel Management. on 17 Apr,2024
Thank you for your kind words! We look forward to your next stay!

10/10 Excellent

Annabel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, clean & beautiful room, splendid view, amazing swimming pool, vineyard and the VIP Lounge staffs were accommodating. I would love to go back again.
Stayed 1 night in Apr 2024
Response from Green Valley Ranch Hotel Management. on 17 Apr,2024
Thank you for your feedback, we have passed on your kind words to our VIP team, we look forward to your next stay.