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"Stunning property. Staff incredible. Gym is world class and spa is beautiful. "

"Excellent customer service. Take the elevator down to Coex for unlimited shopping and restaurants."

"Thank you! Had a wonderful stay at the Shilla. "

"Great stay "

"Service was great! and great location. However, the furnitures in the room seem old and dated. They need to updated. I stayed on 22nd floor."

"The service from the staff was excellent. I have stayed here a few times now when I’m in Seoul. It is very conveniently located in Gangnam area and easy access to 2 subway station and the City Airport Bus terminal inside the Coex mall. Hotel is also family friendly with offerings for the little ones in the hotel. My only disappointment in the hotel could use a renovation. It feels a little outdated "

"Amazing stay at Lotte World Hotel😍 I just love this hotel; from the design, the ambiance, the entire staff (from the front desk, the concierge, the restaurant…) was extremely helpful and so friendly. Everything was absolutely perfect 👍 The food at the restaurant was so delicious with a wide range of wine selection…and we couldn’t get enough☺️ The location is great! (Attractions, department store, a few blocks from a street foods etc…) "

"This property was wonderful it had a great services, the only thing is to get to most places it’s a least a 30 min taxi. Which isn’t bad but just mentally prepare. The 37 restaurant and grill was amazing!!! The food was prepared wonderfully. Also if you do need a taxi the front desk personnel will call one for you, just tell them the destination. "

"Great hotel with family or kids. Easy access to shopping/food. "

"Great location. Beautiful hotel with many amenities: multiple restaurants, gym, pool, spa. All walking distance from Myeong-dong and Seoul City Hall. "