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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Primary image
Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Fridge, electric kettle
Premium bedding, down duvets, minibar, in-room safe
Premium bedding, down duvets, minibar, in-room safe

Overview of Novotel Ambassador Seoul Dongdaemun Hotels & Residences

VIP Access
UNESCO Sustainable Travel Pledge

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

4.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
238 Euljiro, Jung Gu, Seoul, KR, 04561

Explore the area

  • Popular LocationDongdaemun Design Plaza4 min walk
  • Popular LocationDongdaemun History and Culture Park4 min walk
  • Popular LocationKorea House16 min walk
  • AirportSeoul (GMP-Gimpo Intl.)21 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Seoul

Near a metro station, Novotel Ambassador Seoul Dongdaemun Hotels & Residences is in Jung-gu, a neighbourhood in Seoul with great shopping. Heunginjimun and N Seoul Tower are notable landmarks, and travellers looking to shop may want to visit Goodmorning City and Pyounghwa Market. Lotte World and Seoul Grand Park are not to be missed. Guests love the hotel's convenience for public transportation: Dongdaemun History and Culture Park Station is 5 minutes on foot and Euljiro 4-ga Station is 7 minutes.

What's nearby

  • Dongdaemun Design Plaza - 4 min walk
  • Dongdaemun History and Culture Park - 4 min walk
  • Goodmorning City - 4 min walk
  • Pyounghwa Market - 10 min walk
  • Korea House - 16 min walk

Getting around

  • Dongdaemun History and Culture Park Station - 5 min walk
  • Suseo Station - 15 min drive
  • Seoul (ICN-Incheon Intl.) - 57 min drive

About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Luxury Seoul hotel in Jung-gu, walk to Dongdaemun Design Plaza
This smoke-free hotel features 2 restaurants, an indoor pool and 2 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a fitness centre, a poolside bar and a rooftop terrace are on-site.
Novotel Ambassador Seoul Dongdaemun Hotels & Residences offers 523 accommodations with minibars and a safe. Beds feature down comforters and premium bedding. A pillow menu is available. Cable televisions are provided.

Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. This Seoul hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An indoor pool, a seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Guests aged under 16 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor public bath.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of CESCO (S. Korea)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle up to 3 kilometers
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:00 AM: KRW 44000 for adults and KRW 22000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Food Exchange
  • The Deli
  • Gourmet Bar
  • Roof Top Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Playground
  • Seasonal outdoor pool
  • Hot tub

Family friendly

  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms - 4

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Indoor public bath (no minerals)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down duvet
  • Extra futon mattress (surcharge)
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Electrical adapters/chargers
  • Heated floors
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled inspection will take place at this property on the first Tuesday of every month. During this time, guests will not be able to access the fitness facility, indoor and outdoor pool, or children's club.
Access to the fitness facility, indoor and outdoor pool, and children's club is limited and available by reservation only. Access is available on a first-come, first-served basis.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 15 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for KRW 55000.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: KRW 44000 for adults and KRW 22000 for children (approximately)
  • Futon bed fee: KRW 33000 per night
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must be at least 20 years old to access the seasonal, rooftop outdoor pool. The rooftop pool is open 9 AM-6 PM on Thursday and Friday, and 9 AM-7:30 PM on Saturday and Sunday; the rooftop pool is closed Monday-Wednesday.

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 9:00 PM
One child 15 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Parking height restrictions apply
Guests under 16 years old are not allowed in the health club or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 530 out of 917 reviews
5 - Excellent 58%
Rating 4 - Good. 271 out of 917 reviews
4 - Good 30%
Rating 3 - Okay. 70 out of 917 reviews
3 - Okay 8%
Rating 2 - Poor. 26 out of 917 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 917 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. Very close to shopping, restaurants, etc. Facility was clean and service was good. I only took off a point because the room was so small. We had no space to store our clothes and felt very cramped in the room. I don't think I could have stayed more than a couple of days there.
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with family
Disliked: Staff & service, amenities
Customer service was poor
Stayed 5 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place to stay nearby Korean markets
Stayed 1 night in Apr 2022

5/5 Excellent

Stayed 1 night in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, good service, yet regimental
It was a great stay, however, the Hotelโ€™s policies pertaining to COVID matters we quite a nuisance and overbearing.
Stayed 1 night in Dec 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Will return!
Loved our stay in the residence side of the hotel. Staff were helpful โ€” even if they didnโ€™t speak English well, they went the extra mile to offer help and made our stay wonderful! Definitely a place to stay at again
Stayed 5 nights in Dec 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service and clean
Stayed 3 nights in Nov 2021

5/5 Excellent

Stayed 1 night in Nov 2021