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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Sports facility
Garden
Exterior
Free toiletries, hair dryer, dressing gowns, slippers
2 restaurants, lunch, dinner, brunch served; international cuisine

Overview of Novotel Ambassador Seoul Dongdaemun Hotels & Residences

VIP Access

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

4.5 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
238 Euljiro, Jung Gu, Seoul, KR, 04561

Explore the area

  • Popular LocationDongdaemun Design Plaza5 min walk
  • Popular LocationDongdaemun History and Culture Park6 min walk
  • Popular LocationMyeongdong Street2 min drive
  • AirportSeoul (GMP-Gimpo Intl.)21 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Seoul

Near a metro station, Novotel Ambassador Seoul Dongdaemun Hotels & Residences is in Jung-gu, a neighbourhood in Seoul with great shopping. Heunginjimun and Deoksugung Palace are notable landmarks, and travellers looking to shop may want to visit Goodmorning City and Pyounghwa Market. Dongdaemun History and Culture Park and Dongdaemun Design Plaza are two other places to visit that come recommended. Guests love the hotel's convenience for public transportation: Dongdaemun History and Culture Park Station is 5 minutes on foot and Euljiro 4-ga Station is 7 minutes.
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Map

What's nearby

  • Goodmorning City - 5 min walk
  • Dongdaemun Design Plaza - 5 min walk
  • Dongdaemun History and Culture Park - 6 min walk
  • Pyounghwa Market - 10 min walk
  • Myeongdong Street - 2 min drive

Getting around

  • Dongdaemun History and Culture Park Station - 5 min walk
  • Haengsin Station - 20 min drive
  • Seoul (ICN-Incheon Intl.) - 57 min drive

Restaurants

  • 갈비나라 - 2 min walk
  • Food Exchange - 1 min walk
  • 김삼보 - 2 min walk
  • Samarkand City - 3 min walk
  • 카페바이칼 - 3 min walk

About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

4.5-star luxury hotel located in Jung-gu
Located close to Goodmorning City and Pyounghwa Market, Novotel Ambassador Seoul Dongdaemun Hotels & Residences provides a poolside bar, an indoor public bath (no minerals) and a rooftop terrace. For some rest and relaxation, visit the hot tub. Enjoy international cuisine and brunch at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a cafe and a playground.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with cabanas, sunloungers and a lifeguard on site
  • Free self-parking
  • Buffet breakfast (surcharge), a free local area shuttle and a local area shuttle
  • An electric car charging station, 4 meeting rooms and luggage storage
  • Guest reviews say great things about the helpful staff and proximity to public transport
Room features
All 523 rooms boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as heated floors and pillow menus. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Down duvets, extra futons (surcharge) and free cots/infant beds
  • Bathrooms with bidets and free toiletries
  • 55-inch TVs with cable channels
  • Wardrobes/cupboards, heated floors and fridges

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of CESCO (S. Korea)
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking within 1640 ft
  • Free local area shuttle up to 3 kilometres
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: KRW 55000 for adults and KRW 27500 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Food Exchange
  • The Deli
  • Gourmet Bar
  • Roof Top Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Hot tub

Family friendly

  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms - 4

Outdoors

  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Indoor public bath (no minerals)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down duvet
  • Extra futon mattress (surcharge)
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Electrical adapters/chargers
  • Heated floors
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
A scheduled inspection will take place at this property on the first Tuesday of every month. During this time, guests will not be able to access the fitness facility, indoor and outdoor pool, or children's club.
Access to the fitness facility, indoor and outdoor pool, and children's club is limited and available by reservation only. Access is available on a first-come, first-served basis.
Please note: this property requires guests to use swim caps in the pool. Personal inflatable pool floats are not allowed.

Renovations and closures

The following facilities or services will be unavailable from June 13 2023 to June 13 2023 (dates subject to change):
  • Children's club
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KRW 55000.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately KRW 55000 for adults and from KRW 27500 for children
  • Futon bed fee: KRW 33000 per night
  • Rollaway bed fee: KRW 55000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests must be at least 20 years old to access the seasonal, rooftop outdoor pool. The rooftop pool is open 10 AM-6 PM on Monday-Thursday, and 10 AM-9:30 PM on Friday-Sunday.

We should mention

The seasonal pool will be open from April to November
Pool access available from 7:00 AM to 9:00 PM
Parking height restrictions apply
Guests under 16 years old are not allowed in the health club or fitness facility

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Frequently asked questions

Does Novotel Ambassador Seoul Dongdaemun Hotels & Residences have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 7:00 AM to 9:00 PM. The swimming pool will be unavailable from June 13 2023 until June 13 2023 (dates subject to change).

How much does it cost to stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

As of 9 Jun,2023, prices found for a 1-night stay for 2 adults at Novotel Ambassador Seoul Dongdaemun Hotels & Residences on 3 Jul,2023 start from S$230.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Ambassador Seoul Dongdaemun Hotels & Residences pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Check-in is from 3:00 PM - anytime.

What time is check-out at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?

Checkout is at noon.

Where is Novotel Ambassador Seoul Dongdaemun Hotels & Residences located?

Located in Jung-gu, this luxury hotel is within a 10-minute walk of Goodmorning City, Dongdaemun Design Plaza and Dongdaemun History and Culture Park. Doota Mall and Pyounghwa Market are also within 15 minutes. Dongdaemun History and Culture Park Station is only a 5-minute walk and Euljiro 4-ga Station is 7 minutes.

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

Novotel Ambassador Seoul Dongdaemun Hotels & Residences Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 614 out of 1003 reviews" "
" "10 - Excellent 61%
Rating 8 - Good. 271 out of 1003 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 72 out of 1003 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 24 out of 1003 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 22 out of 1003 reviews" "
" "2 - Terrible 2%

9.1/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vanna

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Helpful staff. Good location
Stayed 3 nights in May 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
10/10 I’ll stay with them again.
Stayed 6 nights in May 2023

8/10 Good

Clara

Travelled with family
Liked: Staff & service
This is not a 5 star hotel you would expect. The room is very small and amenities are not impressive. The fridge is very small and you cannot store anything. The room looked clean at a glance but the furnitures like table and desk, lamps are covered by dust, so I had to turn on fan all the time even though it was chilly. The staff was very friendly though.
Stayed 7 nights in May 2023

4/10 Poor

Samah

Travelled with group
Liked: Amenities
Disliked: Cleanliness, staff & service
I deeply regret to express my profound disappointment with my recent stay at Novotel. As someone who held high expectations regarding the quality of service I would receive, it is disheartening to acknowledge that my experience fell far short of these anticipated standards. Regrettably, the staff at Novotel demonstrated a propensity to fulfill only the bare minimum requirements, lacking the commitment to go the extra mile in order to create a truly memorable stay. One particular incident that further compounded my dissatisfaction was the lackluster response to my complaint regarding the cleanliness of my room during my stay. Despite bringing this matter to the attention of the staff, their reaction was minimal at best, showing little concern for rectifying the issue or addressing my concerns. Such indifference not only failed to meet the expected level of service but also left a lasting negative impression. Furthermore, a fundamental element of a truly memorable experience lies in the strength of the concierge team, whose responsibility it is to provide valuable recommendations and actively search for options that suit the needs and preferences of guests. Astonishingly, at Novotel, the default response from the concierge team seemed to be an unhelpful "I don't know," with little to no interest displayed in delving deeper or proactively assisting guests in their inquiries. This lack of engagement further undermined the potential for an enriching and personalized stay.
Stayed 3 nights in May 2023

10/10 Excellent

WING YU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent interior and facilities. Not a good view for such a big room. But overall very nice experience. Good location and close to metro. Quiet surroundings with lots of food choices.
Stayed 5 nights in Apr 2023

10/10 Excellent

Adriano Denardi

Travelled with family
Liked: Cleanliness, property conditions & facilities
Awsome place
Stayed 5 nights in Apr 2023

6/10 Okay

Kah Soon

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Pros: Room was clean, amenities were nice. Washing machine and plates in the residences was nice too. Gym was adequate. Cons: Was not aware that residences are not eligible for upgrade (not stated anywhere), staff were not friendly (especially so during check in). Pool was sad, felt more like a 4star than 5.
Stayed 4 nights in Mar 2023

10/10 Excellent

Catherine