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Lotte Hotel World

Photo gallery for Lotte Hotel World

Primary image
Indoor pool
Indoor pool
Indoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Lotte Hotel World

Lotte Hotel World

5-star property

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
240, Olympic-ro, Songpa-gu, Seoul, Seoul, 138-220

Explore the area

  • Popular LocationLotte World1 min walk
  • Popular LocationLotte World Tower7 min walk
  • Popular LocationOlympic Park19 min walk
  • AirportSeoul (GMP-Gimpo Intl.)30 min drive

Room options

About this area

Seoul

Located on the riverwalk, Lotte Hotel World is in Songpa neighbourhood and is connected to a shopping centre. Charlotte Theater is a cultural highlight and some of the area's popular attractions include KidZania and Lotte World. Travelling with kids? Consider Seoul Grand Park and Seoul Land.

What's nearby

  • Lotte World - 1 min walk
  • Lotte World Tower - 7 min walk
  • Charlotte Theater - 8 min walk
  • KidZania - 11 min walk
  • Olympic Park - 19 min walk

Getting around

  • Jamsil Station - 5 min walk
  • Suseo Station - 6 min drive
  • Seoul (ICN-Incheon Intl.) - 58 min drive

About this property

Lotte Hotel World

5-star luxury hotel revitalised in 2021 and located in the heart of Songpa
Lotte Hotel World is located close to Lotte World, and provides a corner/local shop, a shopping centre on site and a coffee shop/cafe. Get out on the links at this hotel and enjoy amenities such as a driving range. For some rest and relaxation, visit the sauna. Enjoy Chinese cuisine and happy hour at the two on-site restaurants. A playground, a hair salon and dry cleaning/laundry services are available to all guests.
You'll also find perks such as:
  • An indoor pool and a children's pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), concierge services and wedding services
  • A 24-hour front desk, luggage storage and a lift
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 477 rooms boast comforts, such as 24-hour room service and Laptop workspace, as well as thoughtful touches, such as air conditioning and Smart speaker.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • 37-inch Smart TVs with premium channels
  • Wardrobes/cupboards, separate sitting areas and smart speakers

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of CESCO (S. Korea)
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert) and Intertek Cristal (third-party expert - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Dial-up Internet (surcharge)

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (KRW 25000 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: KRW 37100 for adults and KRW 21700 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Toh Lim
  • La Seine
  • Lounge and Brasserie

Things to do

  • Children's pool
  • Golf driving range
  • Indoor pool
  • Playground
  • Sauna
  • Shopping centre
  • Shopping

Family friendly

  • Children's pool
  • Free children's club
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • Renovated entire property – June 2021
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Dressing gowns
  • Bidet
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Toilet paper
  • Towels

Entertainment

  • 37-inch smart TV
  • TV/satellite channels
  • Premium channels
  • Smart speaker

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

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Policies

Check-in

92% of travellers were happy with check-in
Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from May 25 2022 to December 31 2022 (dates subject to change):
  • One of the dining venues
The property will be renovating from 31 May 2022 to 31 December 2022 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: KRW 37100 for adults and KRW 21700 for children (approximately)
  • Valet parking fee: KRW 25000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Lotte World
Lotte Hotel World
Lotte Hotel World Seoul
Lotte World Seoul
Lotte World Hotel
Lotte World
Lotte Hotel World Hotel
Lotte Hotel World Seoul
Lotte Hotel World Hotel Seoul

Frequently asked questions

Does Lotte Hotel World have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at ?

As of 3 Oct,2022, prices found for a 1-night stay for 2 adults at on 10 Oct,2022 start from S$276.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lotte Hotel World pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotte Hotel World?

Self-parking is free at this property.

What time is check-in at Lotte Hotel World?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Lotte Hotel World?

Checkout is at noon.

Where is Lotte Hotel World located?

This family-friendly Seoul hotel is located on the riverwalk, within a 10-minute walk of Lotte World, Lotte World Tower and Charlotte Theater. KidZania is 0.6 mi (0.9 km) away. Jamsil Station is only a 5-minute walk and Sincheon Station is 14 minutes.

Can I cancel my reservation for free at Lotte Hotel World and receive a full refund?

Yes, Lotte Hotel World offers free cancellation on select room rates, because flexibility matters! Please refer to Lotte Hotel World cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 620 out of 1004 reviews
5 - Excellent 62%
Rating 4 - Good. 272 out of 1004 reviews
4 - Good 27%
Rating 3 - Okay. 60 out of 1004 reviews
3 - Okay 6%
Rating 2 - Poor. 35 out of 1004 reviews
2 - Poor 3%
Rating 1 - Terrible. 17 out of 1004 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Dong-Ju
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fantastic overall but what made it stand out is the excellent customer service. They provided crib and air purifier for my infant and a bumper for my preschooler. They helped freeze and microwave baby food daily and brought it to our rooms. They found and emailed us about lost earrings and returned it to us. These are some of many ways they went above and beyond in customer service.
Stayed 3 nights in Sep 2022

5/5 Excellent

Kwang, Prairie View
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for shopping and play with kids. Eating....
Stayed 2 nights in Sep 2022

5/5 Excellent

Jong-ho
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, helpful staff
Stayed 6 nights in Aug 2022

5/5 Excellent

Lena, San Jose
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. We had a very pleasant stay.
Stayed 3 nights in Aug 2022

5/5 Excellent

Polly
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent. Staff is extremely helpful.
Stayed 28 nights in Jun 2022

5/5 Excellent

BAKJI
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleaness and covinience
Stayed 4 nights in Jul 2022

5/5 Excellent

Young suk
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Jun 2022

5/5 Excellent

Chummie
Stayed 3 nights in Jun 2022

5/5 Excellent

Adan, Sparta
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent and tons of activities to do around the hotel.
Stayed 2 nights in Jun 2022

5/5 Excellent

Kelvin
Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel.
Stayed 3 nights in Jun 2022