Hotels near 5 Points West Shopping Center

"Nice, clean hotel in a great location!"

"The fridge in my room was stained like it had not been cleaned well or for a long time. The bathroom vent was very dusty and very loud. The hallway smelled like cigarette smoke. The walls were thin as well. I heard the neighbors' whole conversation the night I stood there. "

"Not up to Hilton expectations but ok. Near Riverwalk which is very nice."

"Room hardwares and cleaness very good, but Landing App did not properly work, not easy to link up with the landlord/agent for check-in/check-out process."

"Absolute misrepresentation of what the pictures look like or the acclaimed 4-Star hotel classification. The entire property is old and could use a total renovation (particularly the scary-old elevators). Rooms are tiny and look so old as well. The restroom sink is outdated in size and style (a tiny flat surface sink with a wooden bottom stand with doors) and also had a bad smell. The television is probably the most annoying mess of the lot (perhaps the last straw that triggered this review) - a completely outdated TV from the 90s that has no semblance of modernity and you would find better quality televisions laying on the streets than the ones in the rooms. TIP: If you keep such TVs, add a channel booklet to help guests find channels. Other ridiculous takeaways: 1. Charging $100/day incidental deposit 2. $22/day self-parking 3. No refrigerator or microwave in rooms "

"Booked this for a guys trip for my husband and friends and they loved it "

"I had a guys on a business trip and they made it very convenient for them as a booking agent for them. I have never experienced such great staff service over the phone. They were very helpful and they were able to help us with our needs if you're ever in Jacksonville, this is probably one of the best places to stay, especially with such a helpful staff "

"Fabulous place to stay! Everything was amazing and a wonderful breakfast! Highly recommend. "

"Clean room, staff, family friendly "