Exterior
Check availability

Reviews of The Kings Head Hotel

4 out of 5
The Kings Head Hotel
59-60 Cross Street, Abergavenny, Wales

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 104 reviews" "
Rating 8 - Good. 44 out of 104 reviews" "
Rating 6 - Okay. 22 out of 104 reviews" "
Rating 4 - Poor. 7 out of 104 reviews" "
Rating 2 - Terrible. 5 out of 104 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Lisa

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near the market and an easy walk from the train station.
Stayed 2 nights in Mar 2024

10/10 Excellent

Neil

Stayed 1 night in Feb 2024

8/10 Good

Kelly

Stayed 1 night in Jan 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Abergavenny
Hotel very central in Abergavenny! Lively hotel restaurant and attached bar area. Single room was very clean super shower and clean comfortable bed. If you want to get to sleep before 11.00 on Saturday night there will be noise from bar (singer performing) Wi-Fi was good in room and tea/coffee making facilities! Just two negatives Advertised parking the hotel has no actual carpark and is in a pedestrian area on Saturday! I booked in at reception which is actually the restaurant so quite busy All in all an excellent two nights for the price 😀
Stayed 2 nights in Jan 2024

10/10 Excellent

Colin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Jody

Average Stay
This was an unexpected stop for us. The hotel was basic. Cleanliness and comfort were average. The room was small. We did not eat there. Parking was easy. If I were to return to Abergavenny, I would try a different hotel.
Stayed 1 night in Nov 2023

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Teresa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice character building
Stayed 1 night in Nov 2023

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comfortable room centrally situated
Stayed 1 night in Oct 2023

4/10 Poor

Steven

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The staff were friendly and the breakfast was good but the hotel room was in a bad way.the wardrobe door was broken as i opened it it fell off and hit my head also the window would not close fully so it was freezing.i asked for a different room but none was available so i asked could we have a refund the manager said no but i want even a partial refund i will take this further.
Stayed 1 night in Oct 2023

10/10 Excellent

Lesley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient…right in the heart of Abergavenny. Lovely comfy bed so good night sleep with a hearty breakfast served next morning by nice staff.
Stayed 1 night in Jul 2023

2/10 Terrible

Claire

Stayed 1 night in Jul 2023

8/10 Good

David

Stayed 1 night in Jun 2023

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky hotel above a pub & restaurant
This was a small quirky hotel above a pub & restaurant. The building was ancient, and no walls were parallel, not floors were level. Top floor rooms were quiet at night and I really liked the whole package. Pub had some covered "drinking booths" out front IN the street parking spots. The restaurant had very good food Indian/Asian/fusion, though we just sampled several appetizers/combos.
Stayed 1 night in May 2023

6/10 Okay

Edward

Travelled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. The super single room at the top of the hotel was quiet, excellent comfy double bed.
Stayed 1 night in Apr 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first trip to Wales and a Abergavenny. The staff at the Kings Head made me feel quite welcome.
Stayed 1 night in Apr 2023

10/10 Excellent

Andrew

Stayed 1 night in Apr 2023

8/10 Good

Anne

Liked: Cleanliness, staff & service, room comfort
Good
Your website incorrectly said there was parking avsilable and there was no lift.
Stayed 3 nights in Apr 2023

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Well equipped, Clean and comfortable. Lovely, friendly staff Excellent Indian menu and very tasty. Great breakfast
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money.
Good service, friendly staff, decent breakfast, good value.
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Pleasant staff, comfortable stay, fully priced
Stayed 1 night in Mar 2023

2/10 Terrible

Verity

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blood stained sheets
Blood stained sheets, when I complained I was told I was lying. Disgusting hotel. Avoid!
Stayed 1 night in Feb 2023

8/10 Good

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location
chosen as was within walking distance to the hospital. Nice stay, pleasant staff and good food. Could park outside at night and at hospital during the day. Abergavenny town is such a lovely area to visit.
Stayed 2 nights in Feb 2023

10/10 Excellent

Amanda

Stayed 1 night in Jan 2023

4/10 Poor

Alan

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was good standard. The rest of the place was dirty and noisy.
Stayed 4 nights in Sep 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Bit aged, needs some TLC but great service!
Overall the stay was really pleasing, the room was okay, bit dated and tired looking but staff at hotel and adjoining restaurant were really lovely and delivered a great service. Complimentary water in room is always a nice touch, as well as regular tea and coffee/ biscuits. Had a lovely indian meal in the evening, so tasty and reasonably priced. The breakfast, which was included in the price was very tasty. Continental and full cooked breakfast, with numerous options available. Would recommend and definitely stay here again if in the area!!
Stayed 1 night in Aug 2022

10/10 Excellent

Alkesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo 2 Night Trip
The hotel was charming and pleasant. The room was clean and comfortable. The food in the restaurant was nice and overall it was a lovely, relaxing stay.
Stayed 2 nights in Jul 2022

10/10 Excellent

David

Stayed 2 nights in Jul 2022

6/10 Okay

Douglas

Business traveller
Liked: Cleanliness, staff & service
OK - but tired
Friendly staff - and the breakfast was good. I had a twin room which was clean and very tired. It felt like it had last been updated sometime in the 1970s. Old fashioned and in desperate need of a freshen up. Photo is taken from my bed looking towards the loo/shower room door - that's the TV up on the top left. For what I paid - I have to say it felt expensive for what I got.
Stayed 2 nights in May 2022

6/10 Okay

keith

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
shabby chic without the chic
Staff were great especially in the hotel bar but very tired and grubby family room was supplied. Home made room furniture, from planks/pallets (Im not sure) peeling wallpaper below rads, slumped singke bedframe (not used) with cheap double draw divan having been 'improved'...? by a pallet wood surround. Pictures on the web are clearly very very old or if another hotel compared to our room. Avoid at all costs. There are many better establishments for this amount of money. This was truely one of the poorest rooms ive stayed in, but for 1 night after along day, we couldnt be bothered to complain. just take our experience if you are looking at this and go elsewhere
Stayed 1 night in Mar 2022

6/10 Okay

Duncan

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very pleasant stay, friendly staff, good value for money.
Stayed 2 nights in Feb 2022

10/10 Excellent

Kim

Stayed 1 night in Feb 2022

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nightmare guest next door
Hotel was clean and comfortable. Staff were lovely with a quick check-in. Paid extra for a superior room which was great for the first 2 nights of our stay. The room had an adjoining door and on the last night the adjoining room was occupied but a loud and obnoxious family whose child screeched loudly for most of the evening. father (I assume) then proceeded to make loud phone calls until well past midnight. As there is no hotel reception or phone in the rooms you can not contact anyone so unless we wanted a confrontation with clearly rude and obnoxious people we were stuck. Being partially deaf I couldn't even block out the mans incessant drone even with loo roll stuff in my ears which may give an idea of how loud he was after his child has stopped screeching. I guess we were lucky that it as only one night and not the 3 we stayed or we would have come home early. Despite the good location and other positives mentioned not sure we would stay here again as we were absolutely wrecked the next morning after a dreadful nights sleep.
Stayed 3 nights in Dec 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very enjoyable stay
Stayed 1 night in Nov 2021

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Lynne

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2021

4/10 Poor

Philip

Liked: Staff & service
Disliked: Room comfort
Noisy, no sleep.
Do not stay at this hotel on a Friday when there's live music if you want a good night sleep. The noise didn't stop until after 12:30. Other customers complained as well as me and were told "oh you drew the short straw".
Stayed 1 night in Sep 2021

6/10 Okay

Lesley

Liked: Staff & service
Stayed 1 night in Jul 2021

6/10 Okay

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
Clean but meals not the best and no atmosphere
Room was very clean and plenty of facilities. Was disappointed with the restaurant and quality of meals
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real friendly staff, very accommodating and very central to everything
Stayed 1 night in Aug 2020

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keg Skittles
Everything was fine until the last night at 10.30 when the bar either had a massive delivery of beer kegs or they started playing skittles with them!! Either way when you have to be up at 5.45 the next morning it’s not much fun
Stayed 3 nights in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2020

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy & comfortable room
Room was comfortable and cosy. Good choices at breakfast and it was served quickly. Bar was popular with large tv showing football. No lift. Parking on road outside after 6pm until 9am. Other overnight parking at bus station (£4.80) not too far away.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019