Reception

Reviews of Grande Albergo Maugeri

4 out of 5
Grande Albergo Maugeri
Piazza Giuseppe Garibaldi 27, Acireale, CT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 82 out of 167 reviews" "
Rating 8 - Good. 76 out of 167 reviews" "
Rating 6 - Okay. 5 out of 167 reviews" "
Rating 4 - Poor. 4 out of 167 reviews" "
Rating 2 - Terrible. 0 out of 167 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Iulian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Elvis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff! Great service! Very clean and the AC actually works welll!!!!
Stayed 1 night in Jul 2023

4/10 Poor

indrani

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
HOTEL DID NOT TURN ON AIR CONDITION I WAS UNABLE TO SLEEP ALL NIGHT FOR THE 1ST NIGHT. AFTER MUCH COMPLAINING A/C WAS ON FOR 2ND NIGHT. SINK CLOGGED, SHOWER UNCLEAN. VERY DISSAPOINTING
Stayed 2 nights in May 2023

8/10 Good

ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super easy check in with free underground parking. Location was perfect and breakfast was tasty
Stayed 2 nights in Oct 2022

8/10 Good

Tsui Lin Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Location is really good, close to Piazza Duomo, only few minutes walk. Lots of restaurants nearby. Triple room is pretty good, but wifi is sometimes stop in my room. Breakfast is just ok, not much choices. The man receptionist is very nice and helpful. He find me the way to Mt. Etna and Taormina and tell us us where to park the car. Very polite and helpful guy. The hotel has a carpark for guest which is free. But I doubt in high season cause not much spaces to park. Overall the hotel is nice and good to stay. Rocommended.
Stayed 2 nights in Dec 2019

8/10 Good

Nicholas, London

Liked: Cleanliness, staff & service, amenities
Good hotel and friendly staff. Convenient location if you want to explore areas around / near Catania. However it does need modernising, the decor is very dated and the pillows were hard! Overall pleasant hotel.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we enjoyed our stay, the staff were very friendly and helpful. Our room was large, clean and comfortable. The only thing that could have been better was a bathtub that would have been easier to get in and out of. There was also some peeling paint in the bathroom.
Stayed 1 night in Jun 2019

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is my second trip. The hotel staff are friendly and welcoming. The breakfast provided by the hotel is generous and delicious. I will always book this hotel when I am In town.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a convenient location. Buffet breakfast with plenty of choices and grrat cackes.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Very nice and clean.
Super friendly staff. Right in the hear of the city.
Stayed 2 nights in Aug 2017
Response from santo on 16 Sept,2017
Dear Sir, we thank you for taking a little of your time to write your review on Expedia, for us representing a source of information, that helps us to monitor our services and if necessary to improve. Our guest suggestions and opinions really count for us and we do our best to make your stay experience as pleasant as possible. We stay then at your disposal at anytime for any further info you may need with great pleasure . We really hope you will come again at Grande Albergo Maugeri where you too, will enjoy your stay more and more. Kindest regards,

8/10 Good

Alessandro, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel for the location and their nice breakfast
Stayed 1 night in Aug 2017

8/10 Good

CHARLES

Liked: Cleanliness, property conditions & facilities, room comfort
clean and nice hotel. breakfast is poor
Stayed 3 nights in Jul 2017

8/10 Good

Margaret, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the down town - Piazza duomo
This is a really nice place to stay for a vacation week. Staff are proffesional, breakfast was sufficient and location pretty good. Houskeeping was making sure everyday of our room condition level.

4/10 Poor

julie and Dave, seattle, united states

Disliked: Property conditions & facilities, room comfort
Difficult to live in room
No wifi except in bathroom. One working outlet. Lights on timer didn't function well. Nowhere to put anything in bath. Had to balance toiletries on waste can. Shower so small nearly unusable. Breakfast uninspiring. Location good and room clean.

4/10 Poor

Chava, New York city

Disliked: Staff & service, property conditions & facilities, room comfort
Not worthy of 4 stars!
After reading all the reviews, we were excited to stay here and couldn't wait to experience carnival 2015. The experience was a huge disappointment from start to finish. The day before our arrival I emailed the hotel asking about transportation/directions from the bus stop, carnival activities and views from the hotel. I received no response to my email. Upon arrival at the hotel after traveling all the way from Palermo for the Carnival events, we were told that Carnival was cancelled due to the rain. They refused to refund our reservation or allow us to cancel our booking. Since we came to Acireale just for the Carnival events, the front desk suggested a warehouse we could visit 25 mins away where we could view the paper mâché floats. They also recommended a restaurant for lunch along the way. After walking to both in the rain, both sites were completely closed. Our room (a superior room #114) was dated. The pillow case had a stain on it. The bathroom light goes off after 2 minutes automatically- not ideal when you are showering or using the bathroom. The walls were thin an you could hear everything happening downstairs in the lobby and restaurant. Our balcony had a crazy metal covering over the window. We couldn't get it back down once we managed to pull it up so the light from the street kept us up all night. Skip it.

10/10 Excellent

Barbs, Hornchurch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Stayed here for one night during our recent tour of Sicily. Great hotel, staff very friendly and helpful. Room was nice with a balcony overlooking the small Piazza at the front of the hotel. Comfortable bed, nice bathroom with toiletries and a good shower. Parking at a small car park at the hotel, which was very convenient. Easy walk to town. We ate in the hotel restaurant as we could not find anywhere open locally for dinner, which was nice, although not a great deal of choice. Good breakfast with a wide choice. Would recommend.

10/10 Excellent

Aominedinburgh, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The hotel is situated at the edge of a small square in Acireale, within easy walking distance of bars and restaurants. The staff were very professional and helpful. The reception desk was always manned and the receptionists were happy to help with suggestions for local restaurants. Our room was comfortable and impeccably clean. The hotel was quiet, with a calm, well-maintained air about it. I would thoroughly recommend it.

10/10 Excellent

Ferry, Malta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a last minute booking,due to our original hotel being canceled what a great choice,will definitely stay there again

10/10 Excellent

Helen, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Bargain; Service: Go the extra mile; Cleanliness: Immaculate;

8/10 Good

Marco, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel with friendly staff
Great hotel with friendly staff, free internet access and parking which is also a bonus. The Hotel is ideally located in the centre of the town and not far from the motorway and major routes.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

Jazz, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have no problem staying here again!
Excellent central location near main shopping street with lots of nearby restaurants/cafes/markets. Friendly and helpful staff who speak English, free WIFI available for hotel guests but signal was very intermittent! Nice variety at breakfast. Hotel room was clean and comfortable with TV, mini fridge and large bathroom. Shower cubicle was extremely small but this was really much of an issue. Main downside was that the window in our room was boarded up from the outside so although it could be opened to allow fresh air in, we had no daylight in our room which was a shame considering how great the weather wa!!!! Overall was very pleased with the choice of hotel and wouldn't mind staying there again at all - although I would make sure to ask for a room with a window I can see out of!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pleasantly surprised
beautiful area of town, friendly and helpful staff, nice rooms, even some free secure parking (not many spots)

8/10 Good

francesco, exeter devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quiet corner near small park spacious room great coffee
the hotel is a 50's built low level structure in a corner position and facing a small public garden ,quite pretty , whist opposite is a theatre that has touring shows from italy and localities. our room was huge with dark interior well suited to very bright sicilian summers. Very helpfull staff all spoke english, breakfast was a muted affair no hot dishes but the usual continental selections,cakes ,ham,cheese,fresh fruit,juicesand cereals, lovely bread rolls and the coffee they serve is delicious. limited under hotel parking was very useful as the streets around are packed with parked cars. Acireale is very quiet at night,not too many dining options hotel has a restaurant,the city has beautiful buildings and is an easy 2 km walk to calm fishing village.

10/10 Excellent

MARIA LUISA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Ender

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Massimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo albergo
Siamo stati molto bene. Pulito , elegaante, camera spaziosa dotata di ogni confort. Colazione molto buona sia dolce che salata. Parcheggio compreso nel prezzo. Da ritornarci.
Stayed 3 nights in Jul 2023

10/10 Excellent

Stefano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

GIUSEPPE

Stayed 2 nights in Jan 2023

8/10 Good

Antonino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura comoda posizionata nel centro storico facilmente raggiungibile.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service i top
Meget venlig og høflig service fra af personalet i receptionen og i restauranten.
Stayed 2 nights in Nov 2022

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

MICHELE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TUTTO PERFETTO
Stayed 2 nights in Aug 2022

10/10 Excellent

Federico

Stayed 1 night in Jul 2022

8/10 Good

Verdiana gaia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

stefano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 giorni ad Acireale
abbiamo avuto un problema personale fin dal nostro arrivo. abbiamo chiesto aiuto alla struttura che in persona del direttore è stata molto efficiente per risolverlo rapidamente e al meglio. il personale tutto è stato squisito e cortesissimo ritorneremo per godere di questa ospitalità
Stayed 2 nights in Jul 2022

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un buon hotel in centro ad Aci Reale con un buon rapporto qualità prezzo. Servizio molto cortese e sempre disponibile.
Stayed 2 nights in Nov 2021

8/10 Good

Ivo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo centralissimo, camera spaziosa e pulitissima, personale attento e cordiale
Stayed 1 night in Sep 2021

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Fabrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour de 3 nuits
Bon hôtel, propre, très bon accueil. Très bien situé dans le centre ville. Nombreux restaurants autour. Chambre spacieuse pour familles avec 2 enfants. Très bon petit déjeuner, avec un très bon service. Nous recommandons vraiment cet hôtel
Stayed 3 nights in Jul 2021

10/10 Excellent

Andrea, firenze

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bell'albergo in ottima posizione con personale molto cortese e disponibile. Il direttore un gentleman. Ottimo il rapporto qualità/prezzo.
Stayed 2 nights in Aug 2020

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo albergo camere spazione comodissime super consigliato
Stayed 1 night in Aug 2019

10/10 Excellent

riccardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ottimo rapporto uqalità prezzo
Tutto bene ottimo il parcheggio
Stayed 3 nights in Sep 2019

10/10 Excellent

GIOVANNI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo albergo nel centro di Acireale.
Stayed 2 nights in Aug 2019

10/10 Excellent

Loredana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Benny, Enna

Liked: Cleanliness, property conditions & facilities, room comfort
Buon albergo in centro città , accoglienza normale , stanza spaziosa e luminosa , bagno pulito , colazione ottima , unico neo la mancata disponibilità del garage
Stayed 1 night in Dec 2018