Hotels near Acorn Hall

"Close to everything!"

"Our stay at the Hyatt Place Times Square was an absolute nightmare. From the moment we checked in, things went downhill. The room was in terrible condition, with a broken sofa bed that was never fixed despite multiple requests throughout our entire stay. Because of this, my son had no proper place to sleep and ended up on the floor. We even had to pull out the sofa mattress ourselves just to make things slightly more comfortable. It was completely unacceptable. To make matters worse, there were unruly guests causing disturbances—yelling, cursing, and even threatening others—while hotel security did nothing to address the situation. We did not feel safe or supported at any point. We were promised a credit for half of our stay, but that turned out to be untrue. No credit was issued, and instead of taking responsibility, the hotel shifted the blame to Expedia. We were also never provided with a proper receipt. Overall, this experience was extremely disappointing. The lack of basic accommodations, poor customer service, and failure to follow through on promises make this a place I would not recommend."

"Hotel is in the heart of the Financial District. A little far walking distance from all the main attractions. We enjoyed it being far away from TS. Subway very accessible. Would recommend."

"Hotel overall was great. Prior to booking and selecting hotel I was offered a room with a view, when I arrived, I did not receive the room I booked for."

"Staff was very welcoming and helpful, amazing customer service. Good location, more of a quiet area. Aesthetic of the hotel was gorgeous. Only complaint was our room was very humid and stuffy. "

"Old food in fridge"

"Clean room"

"It was exactly what we needed. Clean and the staff was very friendly and helpful. Would definitely stay here again. "

"We stayed during Christmas time. It is a great location if you're looking to be central to most things in the city. This time of year is highly chaotic anywhere you go in NYC. The staff was more than helpful and understanding when we were delayed with our check-in because of flight cancellations. It was the perfect room for my daughter and I. "