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Reviews of Home Town Addis Hotel

3.5 out of 5
Home Town Addis Hotel
Cape Verde Street, Addis Ababa

Reviews

8.4

Very good

Rating 10 - Excellent. 24 out of 48 reviews" "
Rating 8 - Good. 14 out of 48 reviews" "
Rating 6 - Okay. 7 out of 48 reviews" "
Rating 4 - Poor. 3 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very pleasant and welcoming. I absolutely loved the people there. The room is very clean. When you need something, someone is always there for you! All in all, I donn't normally write a review but I'm happy that I chose HomeTown Addiss Hotel.
Stayed 3 nights in Jun 2021

10/10 Excellent

Richard, Chicago, Illinois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome Manager and Staffs! The facility, is very clean!
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveller

Stayed 6 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ne plus ultra
Kerubel and staff were gracious and most helpful. Kerubel arranged 2 tours outside Addis, receptionist actually walked me to the ATM! The hotel is bright and cheery, room clean and comfortable, breakfast lovely, coffee of course wonderful. I thoroughly enjoyed my stay.
Stayed 2 nights in Feb 2020

8/10 Good

Nebyeleul

Liked: Cleanliness, staff & service
It’s nice
Nice location and quiet if you want it to, but it’s kind of old needs some renovation.
Stayed 3 nights in Jan 2020
Response from Keru on 13 Jan,2020
Thank you for taking the time to review us and recommend us to others. We appreciate your feedback and business. Hope to see you in the future.

8/10 Good

L.H., Michigan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Manager/ owner was great. Helped us find a reasonably priced taxi driver for the day. Was super friendly.
Stayed 1 night in Jan 2020
Response from Keru on 13 Jan,2020
Thank you for taking the time to review us and recommend us to others. We appreciate your business and feedback.

6/10 Okay

Andre

Travelled with family
Room was not available
Room was not available but I was charged anyway. Will dispute immediately.
Stayed 1 night in Dec 2019
Response from Keru on 29 Dec,2019
Hi Andre, We apologize the room wasn’t ready and for any inconvenience but we didn’t charge you for the room.

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cultural Differences
The good things: The place is clean, people are continually cleaning. In the evening and early morning, the two men were excellent assistants with our luggage. When our planned early morning airport ride could not come due to road closures (the return of the Prime Minister), the young man went to the street to get a taxi for us. Alternatively, our room did not look like the photo here, but we did request a room no higher than the first floor. It was okay and the shower had hot water. Strangely, a young man came to the door our first night and took our table away, without an explanation due to lack of English. We had to put all our things on the floor and never received the table back again. Also strange, though breakfast was included, when I asked for a second cup of coffee, I was charged for it.
Stayed 3 nights in Dec 2019
Response from keru on 27 Dec,2019
Thank you for taking the time to review us. We appreciate your feedback and business. We hope to see you in the future when you are in Ethiopia.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Manager was awesome
The manager and staff were very helpful with any requests that I had even when I had a change in plans. The condition of the building itself was OK. The location was centrally located. The price was good.
Stayed 4 nights in Nov 2019
Response from Keru on 20 Nov,2019
Hi Anonymous, Thank you for taking the time to review us and recommend us to others. We value your business and feedback and it is always a pleasure to hear a guest had a wonderful stay. We hope to see you in the future when you are back in Addis. Take care.

10/10 Excellent

Verified traveller

Stayed 4 nights in Aug 2019
Response from keru on 22 Aug,2019
That you for taking the time to rate us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2019
Response from keru on 22 Aug,2019
Thank you for taking the time to rate.

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superior management
I have done a fair share of business at this hotel. The management is super accommodating and works hard to keep you happy.
Stayed 8 nights in Jul 2019
Response from kerubel on 25 Jul,2019
Dear Zach, Thank you for taking the time to review us. We appreciate your feedback and business and for being a loyal customer. We also hope to see you in the near future when you are in Addis.

6/10 Okay

David, New York, NY

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is in the midst of everything. However, note: Taxi drivers do not know this hotel. Use the Washington Hotel across the street as the landmark. NOTE 2: There is NO elevator. The building has four floors. Remember Addis is 6,300 ft above sea levels and you will feel it!! Otherwise the hotel is a great stay. The Full breakfast in the morning is great too.
Stayed 3 nights in Feb 2019
Response from keru on 7 May,2019
Thank you for taking the time to review us and recommend us to others. We are working on the elevator but are also happy to give guests on a lower floor. We hope to see you in the future. Best, Hometown Addis Hotel

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness
Nice budget hotel. Some rooms are better than others - tradeoff between number of flights to climb and quality of room. One of the rooms we visited was bigger buut had unpleaseant smell, while the smaller one was actually more comfortable and clean. Pickup shuttle from airport did not work as planned but for 200 bir you can get easily a cab to bring you there on your own, it simplifies things. Staff is pleasant and courteous.
Stayed 1 night in Apr 2019
Response from keru on 7 May,2019
Dear guest, Thank you for taking the time to review us and recommend us to others. We value your feedback and will work on things mentioned. As for the shuttle its best to email ahead of time to book a shuttle. We hope to see you on your next trip back to Addis. Thanks.

10/10 Excellent

MrForbes, London

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place, i will be staying here each time in addis. Friendly staff, clean and comfortable hotel. Highly recommended
Stayed 5 nights in Mar 2019
Response from keru on 22 Apr,2019
Thank you so much for taking the time to review us and recommend us to others. We value your feedback and business. We hope to see you on your next trip back in Addis.

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bang for the buck
Home town Addis is one of the best for its price.
Stayed 2 nights in Apr 2019
Response from keru on 17 Apr,2019
Hi Zach, Thank you for taking the time to review us. We value your feedback and hope to see you in the future.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in an ideal location. (lots to do within walking distance) Although this hotel is extremely local to restaurants, cafes, nightlife and banks, it still manages to be pretty quiet and private. It is the best of both worlds. The staff are very polite and attentive. They were very knowledgable and were able to give plenty of advice on things to do and where to go. I am extremely happy with the quality and my experience at this hotel. My only disappointment was having to eventually go home. A big thumbs up from me.
Stayed 5 nights in Mar 2019
Response from keru on 20 Mar,2019
Dear Anonymous, Thank you for taking the time to review us and recommend to us. We value your feedback as we strive to make sure our customers enjoy their stay. We hope to see you on your next trip back in Ethiopia. Best, Hometown Addis Hotel

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from keru on 11 Mar,2019
Thank you so much for taking the time to rate us. We look forward to having you stay with us in the future.

8/10 Good

ALGANESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from keru on 6 Mar,2019
HI Alganesh, Thank you for taking the time to review us. We hope to see you on your next trip back to Addis. Best, Hometown Addis Hotel

6/10 Okay

T, UK

Disliked: Cleanliness, staff & service
- carpet in room was very stained - staff were not helpful with arranging airport transfers, which were supposed to be included
Stayed 1 night in Dec 2018
Response from keru on 2 Feb,2019
Dear T, Sorry you couldn't find the driver who was at the airport waiting for you. And we apologize for the stain on the carpet which we are working on getting washed.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Just Passing Through
Room smelled like smoke and the carpet was damp and mildewy. Safe didn't work. Door came off the wardrobe when I tried to open it and it nearly fell on my daughter. Rooms on the 1st floor right above the bar area, where music and the scraping of chairs on floors kept us up until midnight. Ordered a tea and three waters at breakfast and got four teas. Ordered three scrambled eggs and one omelette and got three fried eggs and one scrambled, from a server who was clearly trying but did not speak English. Perhaps pictures on the menu we could point to for him. "Shuttle" to the airport was some random guy in a car. Wifi worked fine. Bathroom only had one towel for four guests. Spare pillow covered in dirt and hair.
Stayed 1 night in Jan 2019
Response from Keru on 16 Jan,2019
Dear anonymous, We are sorry to hear you had a bad experience. We take your feedback seriously, as we always strive to give the best service with a clean room and a reasonable price. As for the server, he was new and was in training. We will improve on everything you said and again our apologies. Best, Hometown Addis Hotel

6/10 Okay

Verified traveller

Disliked: Amenities
What i like came after some furstration , the Night staff were eager to help once at the location but it was hard to locate and the phone number available online is that of the owner? Who wasnt going to answer an after hour calls ofcourse so that was furstrating. Need to update there contact details. Room was clean but for that kind of money i expected better no soap nothing in the fridge the door frame was sorta coming off though not easily noticed . Didnt have tissue but was provided onces asked . So the advise i would give is though i have laid out every little faults its not all about what wasn't available and already in the room its more about how the staff were quick to say our apologies we will get you whatever you need right away. Thank you staff at HH. 2Star for me.
Stayed 1 night in Dec 2018
Response from keru on 16 Jan,2019
Dear anonymous, Thank you for choosing to stay with us and taking the time to review us as we take your feedback seriously. We will improve on all these things mentioned and hope to make your next stay a better one. Thank you. Best, Hometown Addis Hotel

10/10 Excellent

Doug, US

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The owners picked us up at the airport. Our flight was late but they graciously waited for us. Great stay for the price.
Stayed 1 night in Dec 2018
Response from keru on 26 Dec,2018
HI Doug, Thank you for taking the time to review us and recommend us to others. We appreciate your business and feedback. We hope to see you in the future. Best, HomeTown Addis Hotel

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
We spent a full week in Addis at the Home Town Addis. The management was very helpful and friendly. English was excellent as he grew up in DC. That alone was very helpful. Rooms were clean and we appreciated the daily free water. Breakfast were not extensive but fine. Beds were comfortable. Location was close to a lot of things. We felt completely safe and comfortable while in the Hotel. I would recommend this hotel to anyone especially Americans visiting the city. There were 4 of us and we had a Family suite which consisted of two rooms tied together with a private little entry way. This was very nice. The only compliant I had was the sewer smell in one of the bathrooms would not go away, but it was not that strong and nothing could be done so we lived with the door shut and were fine. Showers were wonderful with each room having its own water heater. Great to have hot water. And the WiFi although not real fast, actually worked almost all of the time. Amazing!!
Stayed 7 nights in Nov 2018
Response from Keru on 17 Dec,2018
Dear Gary, Thank you for taking the time to review us and recommend us to others. We hope you and your family made it home safely. We were pleased to have you stay with us and hope to see you in the future. Best, HomeTown Addis Hotel

10/10 Excellent

A, Tel avive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place. The ouners are the kindly and making the best to halp us find our way in this big city
Stayed 2 nights in Nov 2018
Response from Tosh on 28 Nov,2018
Thank you for taking the time to review us and recommend us to others. We appreciate your feedback and business. We also hope to see you in the future when you come back to Addis. Best, Hometown Addis Hotel

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience with management
Our flight was delayed by one day so we missed the first night and when we arrived the following day, they told us that we lost our reservation, even though we had paid for it in full and for 5 days. We had to discuss for hours in order to find a solution and ended up spending 2 nights in another hotel before being able to come back to this one and for which we had paid for !!! Manager was not willing to discuss nor arrange us in any way and did not care about our situation at all!! Except for that awful experience with him, woke up late the first day and there were nothing left for breakfast, which is far from being continental and good. Rooms are very basics, no toiletries at all in the bathroom an wifi did not work in the rooms, at least in mine... Good location though!
Stayed 3 nights in Nov 2018
Response from Tosh on 30 Nov,2018
Dear Anonymous, We are sorry to hear you had a bad experience at our hotel. We take these kind of situations very seriously. But at the same time when a customer doesn't show up for almost 30hrs from the time of check-in without any type of notice or email, then its considered a no-show and not much we can do. We were still able to accommodate the rest of the nights and we will improve on the other things you mentioned. Thank you and take care. Best, HomeTown Addis Hotel

10/10 Excellent

Greg, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff. Easy access to the airport and short taxi rides to interesting areas. Make sure you carry the address and phone number as many taxi drivers didn't know of it - or much else
Stayed 1 night in Oct 2018
Response from Tosh on 7 Nov,2018
HI Greg, Thank you for taking the time to review us and recommend us to others. We appreciate your business and value your feedback. We hope to see you on your next trip back in Addis. Best, Hometown Addis Hotel

8/10 Good

Barbara

Will stay here again
There are a many things to recommend about Home Town Addis Hotel, starting with very comfortable beds, great showers, excellent coffee, a friendly and helpful hotel manager who speaks English (having lived much of his life in the DC area), and close proximity to several restaurants and a grocery store. This is still Ethiopia, though, so the room was noisy due to the bar on the first level, the bathroom floor got wet each time I used the shower, there's no central heat, and we lost power and wi-fi one of the 8 days we were there. That said, I will stay here again, even if I have to wear wax earplugs and long johns and a fleece jacket to bed. If you want a Western-style hotel experience, stay at the Hilton or the Sheraton. For me, Home Town Addis Hotel is just perfect.
Stayed 8 nights in Aug 2018
Response from kerubel on 12 Sept,2018
Dear Barbara, Thank you for taking the time to review us and recommend us to others. We are glad to hear you had a good stay as we believe that our customers needs are very important to us. We value your business and feedback. We will surely work on the noise and maybe some extra blankets. We hope to see you at Hometown on your next trip to Addis. Best,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2018
Response from Kerubel on 24 Aug,2018
Thank you for taking the time to rate us. We hope to see you again soon.

10/10 Excellent

Sarah, Chicago, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You are taken care of at Hometown!
From a week before we arrived, we were taken care of by Kerubel, who messaged me on WhatsApp to arrange our pick-up from the airport (which was very late -- around midnight!). He picked us up himself (from the taxi stand outside the airport) and from that moment on, he never stopped looking out for us. His staff is extremely friendly and attentive, especailly the people who work in the lobby and bar. They have a menu of mostly american and italian foods, but if you ask, they can make you local Ethiopian food, as well (with injera!). The breakfasts were very nice, with your choice of eggs cooked to order, in addition to a variety of other fruits and sides. The beds were also very comfortable and the showers hot and high-pressure! We stayed here for 3 weeks while doing a grad school project, and it was the perfect "home-base" for us -- with several of our interviewees happily meeting us in the lobby for coffee. Anything you need, Kerubel and his staff will help make it happen. Definitely don't think twice about staying here, it's a no-brainer, especially for the price.
Stayed 20 nights in Jun 2018
Response from kerubel on 23 Jul,2018
Hi sarah, Thank you so much for taking the time to review us and recommend us to others. We are glad to hear you had a wonderful stay. We always strive to make our customers feel at home and have a great experience while in Addis. We hope you guys made it in safely and we hope to see you in the near future. We wish all the best in your endeavors. Best, Hometown Addis Hotel

10/10 Excellent

S H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended place to stay
We had an unpleasant experience in Addis Ababa but the staff went above and beyond their duties to help us. Highly, highly recommended!
Response from keru on 25 May,2018
Dear valued customer, Thank you so much for taking the time to review us and recommend us to others. We are glad to hear you enjoyed your stay. We hope on your next visit you have a better experience in Ethiopia and hope to have you stay with us again. Best regards, Hometown Addis Hotel

10/10 Excellent

Yesemwork

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Dalal Said

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed so far! But breakfast could improve.
Clean room, very helpful staff and the most comfy hotel bed I have slept in so far. Fridge in the room was great, but I missed a desk and a chair (there was no place to sit except for on the bed). No AC, but that was ok because it was not hot in the night. The breakfast could be better. Boring selection of food, although great coffee. Overall a great value stay!
Stayed 5 nights in Dec 2019
Response from keru on 13 Feb,2020
Dear Kevin, Thank you for taking the time to review us and recommend us to others. We value your business and feedback. We will try to improve our breakfast and desk and chair is available in our bigger rooms or upon request. We hope to have you stay with us next time you are in Ethiopia. Best, Hometown Addis Hotel

10/10 Excellent

Maya, NYC

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the newly renovated 2 room suite with Marble floor. The hotel is extremely convenient, located on safe & quite street right of a street that leads to bole, urael & chichinia!The neighborhood is safe, equipped with everything you need! the staff are so kind and friendly. The rooms are spacious and clean. Airport pick up & drop offs were easy to organize. for the quality, and for the location, the price was unbeatable! i will certainly stay there next time i am in addis!
Stayed 4 nights in Oct 2019
Response from Keru on 20 Nov,2019
Dear Maya, Thank you for taking the time to review us and recommend us to others. We value your business and feedback and it is always a pleasure to hear a guest had a wonderful stay. We hope to see you in the future when you are back in Addis. Take care.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir hatten eine Familiensiite gebucht rund zwei getrennte Zimmer bekommen. Das Frühstück war ekelig. Die Teppiche und Wände versifft. Die Nachttischlampen gongen nicht. Und die Dusche konnte nicht geschlossen werden.
Stayed 2 nights in Oct 2019
Response from keru on 20 Nov,2019
Thank you for staying with us. We are sorry to hear that you didn't enjoy your stay. We value your feedback and will improve on the things mentioned.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Wi-Fi環境が整っていてよい。スタッツの方もあたたかく優しい。エレベーターと部屋のスリッパがあってほしかった。
Stayed 2 nights in Sep 2019
Response from keru on 11 Oct,2019
Thank you for taking the time to review us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
We experienced our stay very comfortable and safe.Very friendly staff. Shuttle from Airport is good.The location was great.The best for its price. We´ll stay there again.
Stayed 18 nights in Jun 2019

8/10 Good

Lene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2019
Response from keru on 21 Feb,2019
Thank you for taking the time to rate us. we appreciate your feedback and hope to see you in the future.

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La mejor opción en Addis, atención impecable, habitaciones limpias y confortables, todo facilidades. Precio insuperable en la zona en relación a los servicios ofrecidos.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel zentral gelegen, preiswert und freundlich
Stayed 2 nights in Jan 2019
Response from keru on 31 Jan,2019
Thank you for taking the time to review us and recommend us to others.

8/10 Good

Verified traveller

Liked: Staff & service
Staff gentile e disponibile. Camere confortevoli e pulite.
Stayed 10 nights in Nov 2018
Response from keru on 19 Dec,2018
Dear Anonymous, Thank you for taking the time to review us. We appreciate your business and hope to see in the future. Grazie per aver dedicato del tempo per esaminarci. Apprezziamo il tuo business e spero di vedere in futuro. Best, HomeTown Addis Hotel

8/10 Good

Silvano

Liked: Staff & service, property conditions & facilities, room comfort
Overall very good esperience.Staff very frendly.Nice free transfer from/to airport
Stayed 7 nights in Nov 2018
Response from keru on 17 Dec,2018
Dear Silvano, Thank you for taking the time to review us. We were glad to have you stay with us and appreciate your business. We hope to have you stay with us in the future. Best, HomeTown Addis Hotel

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortable
Un hotel muy cómodo
Stayed 1 night in Jul 2018
Response from kerubel on 24 Aug,2018
Thank you for taking the time to rate us. We hope to see you soon on your next trip.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 품격있는 호텔 서비스가 최고임
호텔위치가 번화가는아니지만 쾌적하고 직원들이 친절했음 조식도 서비스가 좋은펀이었고 특히 호텔픽업서비스가 아주 좋은데 공항가고 오갈때 신형 마이크로버스로 편안하게 이용할수가 있으며 아침 6시 이른시간에도 픽업서비스를 해주는데 운전기사가 출근전일경우 신체장애가 있지만 건강하고 명랑한 사장님이 직접 태워다 주기까지 함 조식 도시락을 부탁했더니 아침 6시 이른시간에 흔쾌히 도시락을 챙겨주기도 하는 편안한 호텔임 룸컨디션도 좋고 비교적 청결하고 쾌적한 호텔이었음
Stayed 2 nights in Dec 2017
Response from Kerubel on 23 Jan,2018
Thank you very much for choosing our hotel and staying with us. we appreciate your business and we strive to give our customers the best service possible and make you feel at home. We look forward to seeing you at HomeTown Addis Hotel in the near future.

6/10 Okay

Verified traveller

Liked: Cleanliness
Unfortunately, the wifi was completely out of function during my stay. Otherwise the room had all the prerequisites.
Stayed 1 night in Dec 2017
Response from kerubel on 23 Jan,2018
Thank you very much for choosing our hotel and staying with us. We apologize for the wifi issue during your stay as that issue is a country problem as we convert to fiber but has been resolved now. we appreciate your business and we strive to give our customers the best service possible and make you feel at home. We look forward to seeing you at HomeTown Addis Hotel in the near future. Best Regards HomeTown Addis Hotel