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Reviews of Grand Hotel Sant'Orsola

4 out of 5
Grand Hotel Sant'Orsola
Via Miramare, 28, Agerola, Campania

Reviews

9.0

Wonderful

Rating 10 - Excellent. 258 out of 429 reviews" "
Rating 8 - Good. 123 out of 429 reviews" "
Rating 6 - Okay. 25 out of 429 reviews" "
Rating 4 - Poor. 14 out of 429 reviews" "
Rating 2 - Terrible. 9 out of 429 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing, absolutely beautiful opulent hotel with the most incredible view of the Mediterranean from our room balcony! Out of the way but well worth the drive! Courteous and very friendly staff and wonderful breakfast (best "cornettis" ever along with many other delicious foods including cappuccinos!) with view on the Mediterranean from our table. It was fantastic in March so we cannot imagine what it must be like in the summer once the local flowers are in full bloom! Highly recommend!
Stayed 1 night in Mar 2024
Response from peppe on 11 Apr,2024
grazie

8/10 Good

Anna, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was cute! We were there during off season so they were renovating… there wasn’t a ton of places around so as long as you have a car this is a great space to stay
Stayed 2 nights in Mar 2024
Response from Giuseppe Donnarumma on 22 Apr,2024
Thank's

10/10 Excellent

Aleksander

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the entire Golfo di Salerno from this hotel, it makes you believe that heavens exist. From your balcony at an elevation of 2000 ft plus, you get to enjoy an amazing breathtaking panorama of Capri, Sorrento, Positano, Amalfi and Salerno. An amazing place to stay, great people the staff very friendly. Get used to be treated like family. A special thank you to Giuseppe Donnarumma.
Response from peppe on 11 Apr,2024
grazie

4/10 Poor

Sheryl

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I have never written a review but feel that people should consider rethinking an off-season stay at this hotel. First, there is almost no English spoken or understood. We called ahead and were assured that everything we wanted to do was “no problem.” Unfortunately no problem must have meant can’t/won’t help you. Our main plan was to rent a bike/scooter for two days and travel the coast. They indicated they would help us. When we arrived and asked for help, they simply said, “No.” They live there and were unable to find a scooter for us. We walked around town and by chitchatting with people, were able to get a number for a rental agency…even though they said it could not be done, we found one. There was constant smoking in a room just off the entry where guests walk through going in and out. Later we discovered this was also the room we ate breakfast…disgusting. We were evidently the only guests on this night as our breakfast on the first day included a nice bowl of cut up pears and oranges. Sadly, what we did not finish was provided to us on the second day…but now dried up and quite nasty. The room heater was not heating well and was very loud. We asked for it to be looked at twice. Never fixed so it was very cold and loud so impossible to sleep.
Stayed 3 nights in Jan 2024

10/10 Excellent

Silvio Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from peppe on 27 Feb,2024
grazie

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room balcony was breathtaking!
Stayed 5 nights in Dec 2023
Response from peppe on 27 Feb,2024
grazie

10/10 Excellent

Elaf

Liked: Staff & service, property conditions & facilities, room comfort
The hotel has amazing view and I liked the surrounding area, the staff are very friendly though we did not have a language in common but they were very welcoming and nice to me as a solo traveler. Checking if everything is ok The only issue in whole of Amalfi is that the only transportation possible is by bus (they are not accurate) and it was always full
Stayed 3 nights in Oct 2023
Response from peppe on 24 Oct,2023
grazie

10/10 Excellent

Tigran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tigran
Location was fantastic. Staff was friendly and did everything they could to accommodate out stay. Last minute we added 3rd person and they helped as with no questions.
Stayed 4 nights in Oct 2023
Response from peppe on 24 Oct,2023
grazie

10/10 Excellent

Osiris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the rooms were amazing
Stayed 1 night in Oct 2023

8/10 Good

robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms aren't teribbly big. Paid for a triple room because I was travelling with a platonic friend and wanted 2 beds. Wound up on a fold-away affair that took up the rest of the room. The reason I stipulated a triple room was because I've found (at least in Italy) these places will advertise two beds because they've decided a queen bed is 2 beds. The phrase "triple room" (at least in my mind) conjures up a vision of something larger than what you get. Breakfast was great however, boiled eggs, fresh fruit, cold cuts and cheese (hey, whatever) and pastries.
Stayed 1 night in Oct 2023
Response from peppe on 8 Oct,2023
grazie

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful! Staff were all so helpful and friendly. Bepe, the owner was always available to answer our questions and give recommendations. The views from our room were amazing!!! Upon our arrival, they delivered a bottle of wine and a platter of edibles to our room which we enjoyed out on our balcony. Breakfast was excellent and we ate dinner there one evening and it also was amazing! We will definitely stay here again but for a much longer stay
Stayed 2 nights in Sep 2023
Response from peppe on 26 Sept,2023
grazie

10/10 Excellent

Azhi

Liked: Cleanliness
Stayed 4 nights in Jul 2023
Response from peppe on 26 Sept,2023
grazie

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property!!! The views are amazing
Stayed 3 nights in Sep 2023
Response from peppe on 25 Sept,2023
grazie

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The veiw from this hotel is like no other and has to be one of the most beautiful in the world. We stayed with our young son who thoroughly enjoyed his time there the staff were friendly and helpful
Stayed 7 nights in Sep 2023
Response from peppe on 13 Sept,2023
grazie

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Increíble vista al mar
Espectacular vista , atención al cliente de 10, nos dieron vista al mar y nos regalaron una botella de vino❤️, todos muy amables, muy buen desayuno .Definitivamente queremos volver y lo recomendamos Súper bonito Hotel
Espectacular vista
Muy buen desayuno
Agradable ambiente
Stayed 3 nights in Sep 2023
Response from peppe on 12 Sept,2023
grazie

10/10 Excellent

Hank

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hotel with stunning Amalfi Coast View.
Stayed 1 night in Sep 2023
Response from peppe on 9 Sept,2023
grazie

8/10 Good

Shiva

Travelled with group
Liked: Staff & service
Disliked: Amenities
Really enjoyed our time here. Stunning/spectacular views from the balcony! And the breakfast included was nice. Very basic options of what to eat/drink but it did the job. Staff was very kind and helpful.
Stayed 2 nights in Aug 2023
Response from peppe on 12 Sept,2023
grazie

10/10 Excellent

Louisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most extraordinary experience. My husband and I had the time of our lives during our stay. Staff went out of their way to make our stay unique and special. Great restaurant options and walking distance to the town plaza. We will most definitely return!!!
Stayed 10 nights in Jul 2023
Response from peppe on 1 Sept,2023
grazie

10/10 Excellent

Sandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with gorgeous view
Hotel was well maintained and clean. The staff were kind and very accommodating, including of our vegan dietary restriction. They were helpful in guiding our visiting our destination points in the area. Bus service to Amalfi was very close to the hotel, about 45 min away. We had a great view of the coast from our large balcony and even decided tp sleep outside under the stars the last night! Our son also liked the friendly cats that stayed outside near the entrance. Overall was a great experience.
Stayed 3 nights in Aug 2023
Response from peppe on 23 Aug,2023
grazie

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot to stay with stunning views. The town is much quieter and less touristy which we loved. The hotel staff were amazing, super helpful and made you feel so welcome. The rooms are clean and tidy with views of the coast line and ocean. Highly recommend- we will be back
Stayed 4 nights in Aug 2023
Response from peppe on 23 Aug,2023
grazie

10/10 Excellent

ssik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from peppe on 20 Aug,2023
grazie per aver soggiornato nel nostro hotel

10/10 Excellent

Ruth

Stayed 1 night in Aug 2023
Response from peppe on 8 Sept,2023
grazie per aver soggiornato nel nostro hotel

8/10 Good

Miriam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with amazing views definitely will comeback for a longer stay .
Stayed 1 night in Aug 2023
Response from peppe on 23 Aug,2023
grazie

10/10 Excellent

Mereille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High up in the sky
It was a remarkable hotel Little far from Amalfi coast 50min by bus to get to the Amalfi However the hotel and location was breathtaking Views from hotel were spectacular overlooking the coast You felt level with the clouds
Stayed 6 nights in Aug 2023
Response from peppe on 12 Aug,2023
grazie

8/10 Good

Susanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The view… 😊
When your private balcony is bigger than the room itself and offers stunning views on the Amalfi coast from the hotel’s 600 m above sea level position, then what more can you ask for? For me, it certainly made me ignore easily the little-too-hard bed. Decor from another time, some will like it, some won’t. Good, private parking. You can walk to the coast by old stairs and paths. Only 4 km. But it is a steep climb up 😅 We did not use the hotel’s restaurant as there was a wedding when we were there but there is an excellent option also with great views right next to plus some other restaurants/bars in the pretty quiet hamlet.
Stayed 2 nights in Jul 2023
Response from peppe on 11 Aug,2023
grazie per aver soggiornato nel nostro hotel

2/10 Terrible

Dina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!!! everything about this listing is a lie. The pictures they put up are not even close to reality. We arrived at an extremely run down,dirty hotel. Our room was beyond disappointing, they had put pictures with a spacious room and a huge terrace with a gorgeous view and a good sized bathroom.we walk in and the room is tiny,bathroom cant even fit one person in it from how small it is, terrace was microscopic with BARELY a view as it was obscured by a huge roof. When we went downstairs to the reception to tell them this room doesnt resemble at all what we paid for, not a single employee can speak a lick of english, extremely rude and not listening to what we have to say. To top it all off i found a colony of ants on my bed sheets,stained pillow cases.just disgusting. Worst place ive ever been. Save ur money and ur peace of mind and STAY SOMEWHERE ELSE!!!
Stayed 3 nights in Aug 2023
Response from pepper on 9 Aug,2023
HELLO THANK YOU FOR STAYING IN OUR HOTELI WANT TO SPECIFY THAT YOU SLEEP IN THE LARGEST ROOM THAT WE HAVE, ABOUT 70 SQMWITH A BATHROOM OF ABOUT 12 SQMYou HAD the hydromassage tub and shower as well as the bidet bathroom and double sink if you want I'll send you the photosyou paid a small amount and you didn't even pay me the tourist tax you two ran away with each other why don't you publish the photos instead of chatting the nodythree photos are real I for my part fully respected your reservation cleaning is done every day using standard products, and perhaps at your home that you don't respect the rules or I don't know where you live, publish our rooms that fully respect the reality that there is a spectacular view see the reviews you are just naughty messers

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view, friendly staff, super clean, comfortable, breakfast buffet was delicious and with lots of choices…100% satisfied. Definitely we will come back!! Thank you!😊
Stayed 1 night in Aug 2023
Response from peppe on 6 Aug,2023
grazie per aver soggiornato nel nostro hotel

10/10 Excellent

Mahshid

Stayed 2 nights in Jul 2023
Response from peppe on 23 Aug,2023
grazie

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing! We had such a good time and are looking forward to returning again. We were treated like family.
Stayed 6 nights in Jul 2023
Response from peppe on 4 Aug,2023
grazie

10/10 Excellent

Jihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with STUNNING views!
It was an incredible hotel in an incredible location! I would highly recommend it there and would definitely stay again. The hotel staff were amazing. At every opportunity they wanted to make us comfortable and were very friendly and very helpful. Located in a less densely occupied town, it’s an easy (and cheap) bus ride from Amalfi or to or from Naples!
Stayed 4 nights in Jul 2023
Response from peppe on 30 Jul,2023
grazie per aver soggiornato nel nostro hotel

10/10 Excellent

Alesia

Liked: Staff & service, property conditions & facilities
Super amazing property! Clean room and friendly staff. They care about every guest. And the view from room was fantastic
Stayed 3 nights in Jul 2023
Response from peppe on 24 Jul,2023
grazie

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bravissimi, grazie!
Wonderful family-run hotel, very friendly and helpful staff, amazing views (every room has a balcony with sea view), delicious food, right in town with all the shops, bars and restaurants. I very much appreciated the kindness of every single person I had met at Sant’Orsola! I’m coming back soon! Just lovely. very highly recommended!
Stayed 6 nights in Jul 2023
Response from peppe on 22 Jul,2023
grazie

10/10 Excellent

Martial

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from peppe on 21 Jul,2023
grazie per aver soggiornato nel nostro hotel

6/10 Okay

Kimberly, SOUTH ELGIN

smoking in the lobby, bed felt like you were sleeping on a box spring and not a mattress which created sore spots, a lot of weddings at the hotel. Beautiful scenery. Room could use a nice coat of paint.
Stayed 6 nights in Jul 2023
Response from peppe on 19 Jul,2023
grazie per i consigli e per aver soggiornato nel nostro hotel

10/10 Excellent

Brett

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time at the Amalfi Coast and we really loved this hotel! Friendly family staff, and incredible views off the balconies. Leonardo's just down the street had amazing food, and excellent gelato was a few steps down. There's also a couple of bars nearby. It takes over an hour to get to any of the beaches, so that was the one huge drawback... But you get the amazing view from your room. Beds were comfy enough and the rooms were clean. I wish there was some art on the walls, but it was generally nice to hang out in. AC worked great. It's all about the balconies... and the four cats that hung out at the hotel. If you don't mind renting a car and driving a long ways each day, this is the hotel for you. I would highly suggest some actual fencing to split up the balconies rather than the chainlink ones they have up. There is no privacy when hanging out outside. Parking was super easy. The price for the room was also very affordable. I will probably stay closer to the beach towns next time I come to the Amalfi Coast, but my wife and I really enjoyed our stay here!
Stayed 3 nights in Jul 2023
Response from peppe on 19 Jul,2023
grazie per aver soggiornato nel nostro hotel

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel. Great service.
Stayed 1 night in Jul 2023
Response from peppe on 19 Jul,2023
grazie

2/10 Terrible

DAVID

Travelled with group
Disliked: Cleanliness, property conditions & facilities
This hotel is not near any of the main tourist areas it’s way up in the mountain. The only thing that is four stars is the view. The only friendly staff member was the parking attendant. Room was not very clean and smelled of mold. Expedia showed it near conca de Marini but as a crow flies not driving. I give the hotel two stars max!
Stayed 1 night in Jul 2023
Response from peppe on 16 Jul,2023
grazie per aver soggiornato nel nostro hotel il nostro hotel e pulitissimo si fanno le pulizie tutti i giorni per la muffa e impossibile forse hai scambia il forte caldo con la muffa ma per noi non e un problema grazie comunque dei tuoi suggerimenti visto che sei stato una sola notte

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wow! These views are the best we have seen ever. We had a beautiful double terrace room on the corner that overlooked the amalfi coast. The bed was comfy and room was good size. Staff go beyond and above to make our stay amazing. Shout out to Diego our driver, Pepe our main man and Megal our waiter. Th hotel could use a few little updates, but it’s part of the charm! Buses were easy to catch (average arrival every hour just up the street) but it is a very windy road down so if you’re someone who gets motion sickness, this would be very tricky for you. Good, quiet location but easily accessible by bus (roughly an hour down to Amalfi) Thank you for having us and we would highly recommend this place!
Stayed 2 nights in Jul 2023
Response from peppe on 13 Jul,2023
graze per aver soggiornato nel nostro hotel

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Favorite Hotel in Italy!
The staff at this hotel gave me a very warm and friendly welcome after a stressful day of travel, and set me up on my beautiful balcony with an Aperol Spritz and a snack. They made me feel very welcome! They helped me figure out how to get to the trailhead of the Path of the Gods hiking path to Positano and get to Pompeii via public transportation. This is a beautiful mountain town, a great alternative to staying down on the over-crowded coast. I had an excellent dinner at the restaurant. This hotel is a dream out of the past in decor and service! I stayed two days, but would definitely stay longer next time to explore the area more.
Stayed 2 nights in Jul 2023
Response from peppe on 12 Jul,2023
grazie per aver soggiornato nel nostro hotel

10/10 Excellent

Fahad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I recently had the pleasure of staying at the Grand Hotel Sant'Orsola during my trip to Italy, and I must say, it was a truly remarkable experience. From the moment I stepped into the hotel, I was greeted with warmth and genuine hospitality by the hotel owner. The hotel itself is beautifully designed, with elegant decor that blends modern comfort with classic Italian charm perfectly. The rooms were spacious, impeccably clean, and exuded a sense of luxury. The comfortable beds ensured a restful night's sleep, and the amenities provided were top-notch. One of the highlights of my stay was the breathtaking view from my room. Overlooking the stunning Italian coast, it was a sight to behold, especially during sunrise and sunset. The hotel's location was also convenient, with easy access to nearby attractions and transportation options. The dining experience at the Grand Hotel Sant'Orsola was exceptional. The restaurant served delectable dishes that showcased the flavors of the region, prepared with finesse and creativity. The attentive service of the restaurant staff enhanced the overall dining experience, making every meal a memorable one. I highly recommend it.
Stayed 1 night in Jul 2023
Response from peppe on 12 Jul,2023
grazie per aver soggiornato nel nostro hotel

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from peppe on 10 Jul,2023
grazie per aver soggiornato nel nostro hotel

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. The view from the balcony was magnificent. Breakfast was good. We would definitely stay here again. Highly recommend staying here.
Stayed 2 nights in Jul 2023
Response from peppe on 6 Jul,2023
grazie per aver soggiornato nel nostro hotel

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay and would stay there again in the future. Great food and service!
Stayed 1 night in Jul 2023
Response from peppe on 5 Jul,2023
grazie per aver soggiornato nel nostro hotel

10/10 Excellent

MOHAMMADREZA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breathtaking view Breakfast is good
Stayed 4 nights in Jun 2023
Response from peppe on 5 Jul,2023
grazie per aver soggiornato nel nostro hotel

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from peppe on 1 Jul,2023
grazie per aver soggiornato nel nostro hotel

8/10 Good

Jasmine

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Amazing setting. Amazing views. Clean. Friendly staff. The only thing bothering me was the mold in the bathroom and the shower area.
Stayed 4 nights in Jun 2023
Response from peppe on 30 Jun,2023
grazie per aver soggiornato neo nostro hotel

10/10 Excellent

roberta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A cominciare da parcheggiatore, il personale è straordinario! Il cameriere gentilissimo! Camera vista pazzesca consiglio di scendere la strada durante il giorno e vedere il paesaggio mozzafiato. 5 stelle le vale tutte Pulizia cortesia e vista straordinaria!
Stayed 1 night in Jun 2023
Response from peppe on 29 Jun,2023
grazie per aver soggiornato nel nostro hotel

10/10 Excellent

Nick

Stayed 4 nights in Jun 2023
Response from peppe on 17 Jul,2023
grazie

10/10 Excellent

Rikki Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Grand Hotel Sant’Orsala is a beautiful property overlooking the Amalfi coast. My room was beautiful and had double doors that opened onto a balcony overlooking the Mediterranean Sea. There was a complimentary breakfast every morning that was wonderful. Guisseppe and the rest of the hotel staff were so kind and treated me like family. They even gave me a free dinner my first night because they knew I had an extra long flight. I can’t say enough about how wonderful this hotel is. I will definitely stay there again and would recommend to everyone. They even host weddings in this beautiful place.
Stayed 3 nights in Jun 2023
Response from peppe on 27 Jun,2023
grazie per aver soggiornato nel nostro hotel

10/10 Excellent

Steven

This is an exceptional hotel in a nice little mountain town. The view from each balcony is magnificent, overlooking the Bay of Naples. Staff is pleasant & very accommodating.
Stayed 2 nights in Jun 2023
Response from peppe on 23 Jun,2023
grazie per aver soggiornato nel nostro hotel