10/10 Excellent
Charles, Georgetown
15 Oct,2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a short stay here a few months ago, I decided to come back for a longer two week stay, and boy am I glad. This is just a wonderful hotel through and through. Highly recommend the Executive Suite as it's sweeping views of the ocean are stunning, and being able to sit at the work desk looking at the water was just what I needed. The property overall is immaculate and beautiful. The bed, shower, wifi, air con, and all other room amenities are top notch. The breakfast is fantastic as it is loaded with top notch foods for all cultures, and cooked and presented beautifully. Rooftop pool and bar have amazing views and just a great place to wind down the day. And while hospitality overall in Vietnam is great, the staff here is stellar. Ms Tracy, the General Manager should be very proud of her staff. The front desk ladies, namely Ms Kieu, Ms Tam, and Ms Sunny are always ensuring you have everything and anything you need. Ms Uyen seemed to be everywhere and always ensuring all wants and needs were not just met but exceeded. At the pool and bar, Ms Phuong and Mr Huy were not only a delight to be around but make fantastic cocktails as well. At breakfast Ms Suong and the two Ms Y's are a must mention as they always made breakfast not just enjoyable but fun. And a shout out to the man at breakfast who makes amazing coffee drinks and fresh ginger tea, is a must. The spa is also wonderful, thanks to Ms Trang who is a very gifted therapist.
Charles
Stayed 11 nights in Oct 2022