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Reviews of Lonicera Resort & Spa Hotel

Lonicera Resort & Spa Hotel
Türkler Mah., Fugla Mevkii, Sipahioglu sok. No:4, Alanya, Alanya

Reviews

8.2

Very good

Rating 10 - Excellent. 19 out of 44 reviews" "
Rating 8 - Good. 17 out of 44 reviews" "
Rating 6 - Okay. 4 out of 44 reviews" "
Rating 4 - Poor. 0 out of 44 reviews" "
Rating 2 - Terrible. 4 out of 44 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elena

Liked: Cleanliness

2/10 Terrible

beyhan

Stayed 9 nights in Sep 2022

8/10 Good

Svetlana, Moscow

Travelled with family
Liked: Cleanliness, staff & service, amenities
I didn't like the location of the room, and in 5 days the room was changed, it's too late
Stayed 10 nights in Oct 2020

6/10 Okay

Yury, Moscow

Travelled with family and small children
Liked: Cleanliness, amenities
We booked and paid 3 rooms in 6 months advance (booked February, arrived September), requested provide rooms close to each other - reception employees were no flexible, we stayed in different parts of hotel - it looks like reception was interested in extra money for provide us rooms close. Hotel is not interested in private travelers via online portals such Expedia - they are flexible and provide best rooms for guests who booked via tour operators.
Stayed 5 nights in Sep 2019

8/10 Good

Anar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Huge territory with different attractions, I liked aquapark, kids zoo, very nice food! I've booked and paid 3 rooms in 6 months advance (booked February, arrived September), requested provide rooms close to each other - reception employees were no flexible, we stayed in different parts of hotel. I've asked for relocate from my room 3 time - due disco downstairs my kids can't go sleep in time, music from disco was till 23-30! My room view was to garbage area - every morning 6-30 arrived car for pick up garbage it was noisy. Beach area is too small - in total 1800 rooms for 2 hotels, it is more than 4000 people stay.
Stayed 14 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, hotel was always kept clean, food was amazing!
Stayed 8 nights in May 2019
Response from LONICERA HOTELS on 2 Jun,2019
THANKS FOR YOUR COMMENT HOPE TO SEE YOU AGAIN

10/10 Excellent

Laura, United Kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, good food and helpful staff.
Stayed 7 nights in Jun 2018
Response from LONICERA HOTELS on 19 Jun,2018
thank you so much to choose us..have nice holiday

10/10 Excellent

bashair, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing hotel every. highly recommend
Stayed 14 nights in May 2018
Response from LONICERA HOTELS on 24 May,2018
Thanks For choosing us. Hope to see you again. In a short time

10/10 Excellent

Mohamad Ayman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from LONICERA HOTELS on 11 Apr,2018
THANKS FOR CHOOSING US HOPE TO SEE YOU IN A SHORT TIME AGAIN

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good hotel but not the best in Alanya
The Good, Nice sea view rooms and Jacuzzi on the balcony if you book a suite. Food was ok but not the best. Rooms are very clean. The bad, Room service is so bad, i asked several times for blanket and ice bucket but they didn't bring also they didn't refill the daily room mini bar. the beach bench are old and dirty no one can speak English only reception
Stayed 2 nights in Oct 2017
Response from lonicera hotels on 1 Dec,2017
thanks for your comment..we are going fix your problems in a short time.Hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2017
thanks for your comment hope to see you in future again..

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Mediocre resort but huge
This hotel is based on quantity not quality. The resort is huge with I believe about 1000 rooms. I believe Locierna world (4 star) and locierna city all have access to all these amenities. The food and drinks were not impressive at all. Limited number of drinks and some premix. It's not served for your by the pool or beach like other 5 stars. The rooms need serious redesigning. Looks more like a bachelor pad with bar minimum cheap furniture. I got the suit (almost double the price of standard) but it was a mistake since all the suits are at the corner of the building with less view and it basically was two rooms connect with a door. The mattress wasn't that comfortable. But the resort is huge with a few pools. Looks like alanya doesn't really have any luxurious 5 stars.
Stayed 4 nights in Jun 2017
thanks for you comment.. We will try to fixed problem which you dont like

8/10 Good

Hannele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siisti hotellikompleksi
Varasimme toisen yön heti perään, tilat viihtyisät - monelnaista all inclusive toimintaa. Ranta lähistöllä ja allasalueet hyvin hoidetut. Vaikka sesonki loppumassa se näkyi vain vähän toiminnassa. Ainoa miinus todella kovat patjat - jouset pinnassa.
Stayed 1 night in Nov 2023

10/10 Excellent

Hannele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Monipuolinen hotelli kokonaisuus omalla rannalla
Valtava hotellikompleksi, kaikki sujui hyvin - allasalueet ja ympäristö hyvin hoidetut. Baarit ja ruoka ok - sesonki loppumassa, näkyi vain vähän toiminnassa. Ainoa miinus kovista patjista - jouset tuntui ikävästi.
Stayed 1 night in Nov 2023

10/10 Excellent

A. Hayati

Stayed 1 night in Apr 2023

2/10 Terrible

Hamit

Stayed 5 nights in Sep 2020

6/10 Okay

Khutornaya

Liked: Cleanliness
Только аквапар заслуживает внимания
При заселении у нас был указан номер с частичным видом на море, но нас не заселили и сказали, что номеров с видом на море нет, хотя они были. При заселении не нашли бронирование и пока разбирались, пропустили ужин, хотя мы просили, чтобы нас пустили покушать. Отель не клиентоориентирован, девушка не ресепе почти прямым текстом сказала, что им все равно на наши жалобы. Еда так себе, для 5 звезд явно не тянет, на 3 звезды. Из миллиона блюд можно было выбрать только 2, остальные не вкусные. Пляж отвратительный, болото одним словом. В отеле понравился только аквапарк и шоу по вечерам. Номера староваты.
Stayed 3 nights in Oct 2019

8/10 Good

Alliben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relativt bra hotell for famileferie
Hotell med god plassering ved strand, med veldig romslige familerom med god utsikt mot havet. Barnevennlig hotell med mange fasiliteter, noen du må betale ekstra for (biljard, trampoline, barne underhoødningsapparater o.l.) selv om det var all inclusive konseptet. Veldig god mat opplevelser ved flere sereveringssteder. Servering av mat, frukt, drikke, kaker osv hele dagen. 90% av gjester var fra Russia. Negativt var tidlig musikken som starter å spille fra kl 07. Avløpsstang ved flere steder på hotellets område.
Stayed 7 nights in Sep 2019

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2019

8/10 Good

Goryainov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2019

2/10 Terrible

BOUTAINA

Disliked: Room comfort
Hemsk resort
En stor koloni of gamla soviet union och ex Jugoslavien, långt ifrån ett internationellt hotell, 99,9 bara en folkgrupp, åk aldrig dit. Stranden är fullpackat med parasoller och solstolar som sardiner, pooler omöjligt att hitta plats efter 07:30 sinnessjukt, värst av allt är samma hotell kedja 3 stjärnor och 4 stjärnor som ligger intill har tillgång till samma områden som 5-sjätniga om vi kan kalla det så. Haft hemska 10 dagar på det stället och betalt en enorm summa för att få det jag har fått.
Stayed 9 nights in Jul 2019

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stort hotell, mye mennesker, russere. DÅRLIG Wi-Fi, bra gym og spa.
Stayed 7 nights in Jul 2019
Response from lonicera hotels on 27 Jul,2019
thanks for your comments.we will try to fix wi-fi problem in short time

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L hygiène et le personnel ainsi que toute l équipe très chaleureuse tout est merveilleux idéal pour les vacances
Stayed 5 nights in Jul 2019
Response from LONICERA HOTELS on 18 Jul,2019
THANKS FOR YOUR COMMENTS

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2019
Response from LONICERA HOTELS on 6 Jul,2019
THANK YOU

2/10 Terrible

F&M, Antalya

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein Hotel mit nur Russen. Sehr langweilig und nicht empfehlenswert
Stayed 4 nights in May 2019
Response from lonicera hotels on 11 Jun,2019
Sehr geehrter Gast, wir sind ein internationales Hotel und alle Nationen und Kulturen sind bei uns herzlich willkommen. Wir machen keine Unterschiede und behandeln alle gleich, jeder soll sich bei uns wohl fühlen. Wir bitten um Akzeptanz und Wetltoffenheit.

10/10 Excellent

Bjørn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dette hotellet anbefales
Det var ett fint opphold med mye god mat og flott service
Stayed 7 nights in Apr 2019
Response from lonicera hotels on 13 Jun,2019
Thanks for your comments hope to see you in short time again

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi hotel erg goed vriendelijk personeel goed eten
Stayed 6 nights in Oct 2018
Response from lonicera hotels on 3 Nov,2018
thanks for you comments hope to see you again

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2018
Response from lonicera hotels on 6 Oct,2018
Thanks for your comments.. Hope to see you again Lonicera Hotels.

10/10 Excellent

Benisan furkan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lonicera
Alkolleri çok iyi değil. Onun dışında herşey oldukça tatmin ediciydi. Yemekleri lezzetli.
Stayed 5 nights in Sep 2018
Response from lonicera hotels on 4 Oct,2018
Yorumlarınız için teşekkür ederiz. Ayrıca önerileriniz dikkate alınacaktır. Tekrar Lonicera Hotelde bekleriz.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neues , sauberes 5* Hotel Strandnähe, viele Pools und Bars Gutes Animationsprogramm Leckeres Essen
Stayed 7 nights in Aug 2018
Response from lonicera hotels on 16 Aug,2018
Thanks for your comments hope to see you in a short time..

8/10 Good

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadece Otel mi Yorum Almalı ?
Otelin odaları, temizliği ve denizi harikaydı. Yemekler daha iyi olabilirdi. Ancak; 1. Lobideki koltuklara yatanlar olmasa ve ben onların ayaklarının değdiği yere belkide elimi koymamış olsaydım. 2. Lobideki koltuklara mayolu ıslak ıslak oturup her tarafı ıslatanlar olmasaydı. 3. Yeni gelenlere yemek masası hazırlamaya çalışan görevlilerden olmadık şeyler isteyip meşgul edip masanın yeniden hazırlanmasına engel olanlar olmasaydı. 4. Poşetlerine kuru pasta, simit, lokum, meyve, vb. şeyleri dolduranlar olmasaydı (hala aldıklarını ne yaptıklarını anlayabilmiş değilim otelde aç kalmalarına imkan yok). 5. Bir kişilik değil on kişilik tabaklarını doldurup sonra da onların çöpe atılmasına neden olanlar olmasaydı. 6. Verdiği parayla tüm otel çalışanları emrine verilmiş sananlar olmasaydı (Sadece hizmet sektörünün çalışanları olduğunun farkına varabilselerdi keşke) çok daha güzel bir tatil geçirebilirdim. Yani her şeyi otelden beklemeyin. Tabiki daha iyi olabilmek için eleştirilecekler ama ya oteller de müşteriler için yorum yapabilseler ne olurdu hiç düşündünüz mü?
Stayed 5 nights in Jul 2018
Response from lonicera hotels on 13 Aug,2018
Yorumlarınız için çok teşekkür ederiz. Belirtmiş olduğunuz konularda bizler üzerimize düşeni en iyi şekilde yapmaya çalışıyoruz. Ancak sizin de belirtmiş olduğunuz gibi aynı hassasiyeti misafirlerimizden de bekliyoruz. Bu şekilde hem bizim işlerimiz daha da kolaylaşacak hem de sizlerin tatil konforu ve servis kalitesi artacaktır. En kısa sürede sizi tekrar tesisimizde görmek ümidiyle.

10/10 Excellent

makbule

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
çıtayı Allah-u Ekber dağlarına çıkarmışlar
Otele sabah saat 6'da vardım.Saat 7'de kahvaltıya yönlendirdiler.Saat 8'de odamız tahsis edildi.Önceki 3 cümlede sanırım her şeyi özetlemişimdir.Otelin temizlik,yemek kalitesi gayet güzel.O kadar büyük ki keşfetmek 2 günümü aldı.Kaç tane restoran olduğunu bilmiyorum hala :) Aquapark gayet güzel ve hakkını veriyor.Denize 150 metre otel ve aradan yol falan geçmiyor.Yani otelin(resort) içinden gidiyorsunuz gayet güzel.Denizde parasailing,sun bed,banana gibi türlü aktiviteler mevcut. Havuzlara saat 8-9 arası havlu bırakmanız öneriyorum ama deniz için gerek yok her an yer bulabilirsiniz. Otelde gece büfesi de mevcut saat gece 24:00 ila 06:30 arası var yani aç kalmanız imkansız.Snack bar zatensabahtan akşama kadar var yani kahvaltıyı ya da öğle yemeğini kaçırmanız olası değil.Gece büfesi denize 20 metre mesafede olan Lonicera World otelde veriliyor,yani bu otele 130 metre mesafede yaklaşık.Genel olarak yemekler güzel snack olarak bile döner et yemeği veriliyor ana yemekleri siz düşünün.Her gün etbalık tavuk hepsi var ve balık her gün farklı çeşityani sıkılmanız mümkün değil. Çalışanlara gelirsek,hepsi tek kelimeyle mükemmel ve hızlılar.Bu kadar büyük otelin insanı çıldırtacak derecede temiz olması ve çalışanların çalışma hızlarını görmek beni bile yordu diyebilirim :) odaların temizliği tartışılmaz,restoranın ki hiç tartışılmaz,koridorlara laf dahi edilmez. Otele sadece 1 adet önerim var o da animasyonu kesinlikle geliştirmeliler.tatil muazzamdı.
Stayed 5 nights in Jul 2018
Response from MUSTAFA ERGUN FRONT OFFICE MANAGER on 18 Jul,2018
Bizi tercih ettiğiniz ve güzel yorumlarınızdan dolayı teşekkür ederiz. En kısa sürede tekrar sizleri aramızda görmeyi dileği ile TEŞEKKÜRLER...

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Рекомендую!
Новый! Огромная территория, пляж песчаный, кухня изумительная, рекомендую!
Stayed 8 nights in May 2018
Response from LONICERA HOTELS on 22 May,2018
Thanks For choosing us. Hope to see you again. In a short time

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Meget stort resort tæt på dejlig strand
vi havde en dejlig ferie på et meget stort resort som ligger tæt på en dejlig strand med vand sports muligheder
Stayed 7 nights in Oct 2017
Response from lonicera hotels on 1 Dec,2017
thanks for your comment..Hope to see you again.

10/10 Excellent

tansu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lonicera alanya
mutlaka gidilmesi gereken bir otel koyluk bir alana sahip geniş bir otel güler yüz ilgi had safhada ayrıca koyluk bir alanda olması denizin sakin olmasını sağlıyor ayrıca deniz birden derinleşmiyor küçük çocuklarımız için altın kumu kumdan heykeller için mükemmel ortam sağlıyor
Stayed 2 nights in Oct 2017
Yorumlarınız için teşekkür eder, en kısa süre tesisimize tekrar bekleriz.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Tesis çok iyi. Hizmet yetersiz
Stayed 5 nights in Aug 2017
Thanks for comment. Hope to see you in short time again..

6/10 Okay

Fahri

Stayed 4 nights in Aug 2017
Thanks for comment. Hope to see you in short time again..

8/10 Good

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2017
Thank you very.. Hope to see you in Lonicera Resort hotel in a short time

8/10 Good

Burcu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017
Thank you very.. Hope to see you in Lonicera Resort hotel in a short time

8/10 Good

VAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geniş alana yayılmış bir otel. Bu kadar çok insana bence çok iyi hizmet veriliyor. Personeli her konuda gayet yardımcı oluyor. Havuzları ve sahildeki plajı yeterli ve güzel. Yemek kalitesi mükemmel olmasa da yeterli. Odaları ve balkonu geniş ve ferah. Konaklamamız boyunca olumsuz bir durum ile karşılaşmadık.
Stayed 5 nights in Jul 2017
bizleri tercih ettiğiniz için teşekkür eder, en kısa sürede tekrar bekleriz.

10/10 Excellent

emre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Süper
Mükemmel bir tatildi
Stayed 4 nights in Jul 2017
yourmlarınızdan dolayı teşekkür eder, tekrardan tesisimizde görmek isteriz.

10/10 Excellent

Riaz, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var den bedste hotel og den bedste service vi har fået.jeg vil anbefale til mine fammile og venner
Response from reservation on 10 Jul,2017
thanks for your comment hope to see you in future again..

8/10 Good

G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi hotel met hindernissen !!
Het is een mooi hotel, maar heeft wel wat min puntjes, restaurant heeft te weinig tafels en stoelen, groot hotel met veel te weinig toiletten, op begane grond bij 2 grote zwembaden, restaurant en poolbar is géén toilet. Overal in het hotel hing een vieze (put)lucht. Nieuw mooi hotel met heel veel super vriendelijk, maar onervaren personeel. De poolbar was één bron van frustratie, lange wachttijden, 3 tot 5 man personeel, maar er werkte er maar 1 en de rest stond toe te kijken hoe de wachtrij groeide, WaW, dat vonden ze schijnbaar geweldig, 1 barkeeper vertelde mij vertrouwelijk de strategie hierachter, wachtende toeristen kosten geen geld !?!?! En je kon niet zeggen dat er teweing personeel was. Bij de reservation Office werkt personeel met een IQ van een Ez.. je kon wel zeggen, daar waar bij een normaal mens het verstand begint, hield het bij hen echt op, voorbeeldje, ik kwam 's morgens reserveren voor 's avonds te eten in het vis Restaurant, en voor morgenavond in het a la carte restaurant, WoW !?!?! Dat was te moeilijk, voor morgenavond kon ik beter morgen terug komen, want ze wist niet de datum van morgen en dat moest ze wel invullen, heel toepasselijk was ze ook nog blond.
thanks for your comment hope to see you in future again..

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
отличный новый отель с хорошим сервисом и инфраструктурой