The Sheraton Montazah Hotel offers a peaceful setting with its garden and Italian restaurants. Guests can unwind at the seasonal outdoor pool or sauna. Enjoy free in-room WiFi, two coffee shops, and a helpful staff ready to assist with visitor needs.
Al-Muntazah, a neighbourhood in Alexandria, is home to Sheraton Montazah Hotel. The area's natural beauty can be seen at Montazah Beach and El Mamurah Beach, while Mahmoud Said Museum and Royal Jewelry Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Smouha Sporting Club or Alexandria Sporting Club. Visit our Alexandria travel guide
Corniche Road, Alexandria
What's nearby
Montazah Palace
14 min walk - 1.2 km
San Stefano Grand Plaza
12 min drive - 8.0 km
Montazah Beach
15 min walk - 1.3 km
Kouta Park
4 min drive - 2.7 km
El Mamurah Beach
4 min drive - 2.3 km
Getting around
Montazah Station
14 min walk
Alexandria (HBE-Borg El Arab)
86 min drive
Restaurants
Club Lounge
2 min walk
Hosny | حسني
6 min walk
McDonald's
9 min walk
El Falah
3 min walk
Santos Cafe & Restaurant
16 min walk
About this property
Sheraton Montazah Hotel
Luxury hotel located in Al-Muntazah
You can look forward to a terrace, 2 coffee shops/cafes and a garden at Sheraton Montazah Hotel. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Italian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and car hire on-site.
You'll also find perks such as:
A seasonal outdoor pool and a children's pool, along with sunloungers and pool umbrellas
Limo/town car service, buffet breakfast (surcharge) and self-parking (surcharge)
A lift, a reception hall and concierge services
A vending machine, a 24-hour front desk and a front desk safe
Guest reviews say great things about the helpful staff
Room features
All 289 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
Recycling and LED light bulbs
Bathrooms with bidets and shower/bath combinations
49-inch LED TVs with satellite channels
Wardrobes/cupboards, balconies and free infant beds
24-hour return airport shuttle on request for a surcharge
Limo/town car service
Uncovered parking on site (EGP 150 per day)
Limited on-site self parking
Wheelchair-accessible parking and van parking available
Food and drink
Daily buffet breakfast available 6:00 AM to 11 AM for a fee: EGP 650 for adults and EGP 325 for children
2 coffee shops/cafes
2 restaurants
A bar/lounge
Snack bar/deli
Restaurants on site
Aquarius Discotheque
Caesar Bar
Cafe Coquillage
Café Rendez Vous
La Mamma Restaurant
Things to do
Children's pool
Gym
Outdoor pool
Sauna
Family friendly
Children's pool
In-room cot
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Turndown service
Wedding services
Business services
5,511 square feet of conference space
6 meeting rooms
Business centre
Outdoors
Garden
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Grab bar in bathtub
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Lift
Low-height door lock
Low-height view port in door
Transfer shower
Valet for wheelchair-equipped vehicles
Visual alarms in hallways
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
1 building
14 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Built in 1981
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
No plastic coffee stirrers
Reception hall
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Free cot
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
49-inch smart TV with satellite channels
Food and drink
24-hour room service
Free bottled water
Minibar
More
Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for EGP 500 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately EGP 650 for adults and from EGP 325 for children
Airport shuttle fee: EGP 1500 per vehicle (one-way, maximum occupancy 3)
Uncovered self-parking fee: EGP 150 per day
Rollaway bed fee: EGP 500 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a deadbolt lock
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
The seasonal pool will be open from 25 April to 31 October
Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Property is also known as
Hotel Montazah
Hotel Sheraton Montazah
Montazah Hotel
Montazah Sheraton
Montazah Sheraton Hotel
Sheraton Hotel Montazah
Sheraton Montazah
Sheraton Montazah Alexandria
Sheraton Montazah Hotel
Sheraton Montazah Hotel Alexandria
Alexandria Sheraton
Sheraton Hotel Alexandria
Sheraton Alexandria
Sheraton Montazah Hotel Hotel
Sheraton Montazah Hotel Alexandria
Sheraton Montazah Hotel Hotel Alexandria
Frequently asked questions
Does Sheraton Montazah Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 6:00 PM.
How much does it cost to stay at Sheraton Montazah Hotel?
As of 30 Mar, 2026, prices found for a 1-night stay for 2 adults at Sheraton Montazah Hotel on 31 Mar, 2026 start from S$141, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Sheraton Montazah Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Sheraton Montazah Hotel?
Self-parking is available for EGP 150 per day.
What time is check-in at Sheraton Montazah Hotel?
Check-in start time: 3 PM; check-in end time: 5:30 AM.
What time is check-out at Sheraton Montazah Hotel?
Checkout is at noon.
Does Sheraton Montazah Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EGP 1500 per vehicle applies.
Where is Sheraton Montazah Hotel located?
Located in Al-Muntazah, this luxury hotel is within 1 mile (2 km) of Montazah Beach and Montazah Palace. El Mamurah Beach and Kouta Park are also within 2 miles (3 km). Montazah Station is 14 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Sheraton Montazah Hotel Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
8.0
Location
7.8
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 159 out of 468 reviews
10 - Excellent
159
Rating 8 - Good. 120 out of 468 reviews
8 - Good
120
Rating 6 - Okay. 87 out of 468 reviews
6 - Okay
87
Rating 4 - Poor. 43 out of 468 reviews
4 - Poor
43
Rating 2 - Terrible. 59 out of 468 reviews
2 - Terrible
59
Reviews
Verified
6/10 Okay
Nabeel
4 Nov, 2025
The front desk persons not very professional.. I know they working there for long time,they feel they are the owners.
Vi tog utan frukost för att utforska staden men jag rekommenderar inte detta 5 stjärniga hotell till turister. Väldigt dåliga rum, smutsiga rum vi fick byta rum 2 gånger pågrund av ac som inte fungerar. Vi har bott på detta hotell i 10 års tid varje år men det har bara blivit värre med åren detta var sista besöket från oss
The room was really clean, specially Mrs Aya El Said was very nice and always make sure we don't miss anything. In the general, the customer service was great and Mr. Ayman Zein answered all our request. At the pool, it was very clean and the staff really paid attention to our needs, specifically Michael.
Overall fantastic stay at Sheraton Montaza - perfect location, had the Presidential Suite and another room. Great price, great experience and staff. Pool, beach, workout room.
They gave us 1 hour late checkout because the room took an hour longer to get it ready (we also did book super late to be fair).
My only feedback they should be more flexible with later checkout (we came at 9pm and checked out 1 pm) and paid much higher rate on the rooms because of a last minute booking. However they accommodated us in other ways and were flexible with certain things so definitely appreciate it.
Will definitely stay again!!!
We had a wonderful stay at the Sheraton Montazah. After a disappointing experience elsewhere, the Sheraton felt like a breath of fresh air. The staff were professional and welcoming, check-in was smooth, and the rooms were clean and comfortable with a stunning view of the Mediterranean.
The hotel’s beach access and pool were perfect for our family — clean, well-maintained, and not too crowded. Housekeeping was consistent and respectful of our schedule, and we always had fresh towels and bottled water.
The location is also ideal — close to local restaurants, shops, and a short drive from downtown Alexandria. We felt safe, relaxed, and well taken care of throughout our stay. Highly recommend for anyone looking for a solid beachfront hotel in Alexandria.
Iman
Stayed 7 nights in Jul 2025
Verified
4/10 Poor
Zibeda
16 Jul, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
I appreciate the house keeping workers hard work and courtesy in treating the guests and keeping up with the cleanliness of the rooms and the hallways. The swimming pool staff worked around the clock to keep the swimming pool and the surrounding area clean and presentable.
I did not like how the front desk staff and reservation employees did not care about the guests requests and And accommodation. The furniture is so outdated and below the standards of a five-star hotel. The private beach which should be the highlight part of the visit is filthy, disgusting and a trash dump literally. The breakfast was not added to the room charges. I had to pay 12 extra dollars for the breakfast per person per day, which was not worth even $5. All together, I am highly disappointed at the Sheraton hotel of El montezah in Alexandria. Needless to say I will never visit that place again.
Zibeda
Stayed 3 nights in Jul 2025
Verified
6/10 Okay
Nabil
10 Jul, 2025
The staff are friendly and helpful. However, the rooms are not updated, and bathrooms are not clean
Nabil
Stayed 3 nights in Jul 2025
Verified
10/10 Excellent
ADEL
16 Jun, 2025
Liked: Cleanliness
الإقامة جيدة ولاكن الأثاث قديم والنظافة جيدة ينقص الفندق احترافية في الكفي اللي في الاستقبال و
The hotel maintains a clean and professional environment with friendly and attentive staff. Notably, it offers 24/7 security. We have had exceptional experiences with several staff members, including Shaimaa (room service), Klear (customer service), Aymen (reception), and Christen (cafeteria). We also had positive interactions with managers Aymen Zen. Overall, our experience was highly enjoyable.
Everything is perfect except the noise ..im in 10th floor and it's like im in the first floor .
Location is really good ..opposite almontazah park and front of the Mediterranean.
This hotel is perched perfectly amidst some wonderful sights waiting to be explored! Brimming with cleanliness and orderliness, it's a cozy little haven. Plus, its lovely staff are eager to shower you with the warmest hospitality!
Horrible stay, the neighboring room smoked and all of it would enter our room, the entire floor was non smoking but it did not matter. I woke up not being able to breathe due to asthma at 4 am. Then the neighbors were also blasting music from 4 to 6 am. I also felt like I had been transported to a 1980 hotel as nothing had been renovated since then it seemed,