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Tolip Family Club Borg El Arab

4.0 star property
Family-friendly hotel with full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Tolip Family Club Borg El Arab

Outdoor pool, pool umbrellas, pool loungers
Balcony view
Lobby lounge
Lobby sitting area
Front of property – evening/night

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Parking included
  • Room service

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Minibar, in-room safe, individually decorated, individually furnished

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Separate bedroom
Blackout curtains
Bathrobes
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, individually decorated, individually furnished

Family Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
2 bedrooms
Blackout curtains
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
LED TV
Blackout curtains
Bathrobes
Electric kettle
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Army Stadium, Gate 8, Borg El Arab, Al-'Amriyah, 21934

What's nearby

  • Borg El Arab Stadium - 12 min walk - 1.1 km
  • Fort Qaitbey - 17 min drive - 17.9 km
  • Mamoura Beach - 28 min drive - 40.6 km
  • Bibliotheca Alexandrina - 28 min drive - 38.0 km
  • San Stefano Grand Plaza - 34 min drive - 45.9 km

Getting around

  • Ikingi Maryut Station - 16 min drive
  • Alexandria (HBE-Borg El Arab) - 20 min drive

Restaurants

  • ‪ماكدونالدز - ‬8 min drive
  • ‪قرية هانى للمأكولات البدوية والمشويات - ‬8 min drive
  • ‪McDonald's - ‬10 min drive
  • ‪دجاج كنتاكى - ‬18 min drive
  • ‪شيبو - ‬16 min walk

About this property

Tolip Family Club Borg El Arab

Upscale family-friendly hotel near the airport
You can look forward to a free breakfast buffet, a poolside bar and a terrace at Tolip Family Club Borg El Arab. Indulge in a facial, a body wrap and hydrotherapy at Toilp Spa, the on-site spa. The on-site local and international cuisine restaurant, Elements, offers breakfast, lunch and dinner. Enjoy the health club, as well as activities such as volleyball. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • A round-trip airport shuttle (surcharge), concierge services and a lift
  • Barbecues, luggage storage and massage treatment rooms
Room features
All 90 individually furnished rooms have thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers and free toiletries
  • LED TVs with premium channels
  • Electric kettles, daily housekeeping and desks

Languages

Arabic, English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EGP 15.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Rollaway bed fee: EGP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Tolip Sports City Borg El Arab Hotel Alexandria
Tolip Sports City Borg El Arab Hotel
Tolip Sports City Borg El Arab Alexandria
Tolip Family Club Borg El Arab Hotel Al-'Amriyah
Tolip Family Club Borg El Arab Al-'Amriyah
Tolip Family Borg Arab Al'Amr
Tolip Family Club Borg El Arab Hotel
Tolip Family Club Borg El Arab Al-'Amriyah
Tolip Family Club Borg El Arab Hotel Al-'Amriyah

Frequently asked questions

Does Tolip Family Club Borg El Arab have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Tolip Family Club Borg El Arab pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tolip Family Club Borg El Arab?

Self-parking and valet parking are free at this property.

What time is check-in at Tolip Family Club Borg El Arab?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Tolip Family Club Borg El Arab?

Checkout is at noon.

Does Tolip Family Club Borg El Arab provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per person fee applies.

Where is Tolip Family Club Borg El Arab located?

Located near the airport, this family-friendly hotel is 0.9 mi (1.5 km) from Borg El Arab Stadium and 11.5 mi (18.6 km) from Fort Qaitbey. Lake Maryut and Taposiris Magna are also within 20 miles (32 km).

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Tolip Family Club Borg El Arab Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 25 reviews
Rating 8 - Good. 7 out of 25 reviews
Rating 6 - Okay. 6 out of 25 reviews
Rating 4 - Poor. 1 out of 25 reviews
Rating 2 - Terrible. 4 out of 25 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for short stay
Stayed 1 night in Jan 2023

6/10 Okay

Fikry

Liked: Cleanliness
Disliked: Amenities
Staff are friendly but less professional
Stayed 1 night in Apr 2023

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The way to get there seems very complicated to taxi drivers/uber. The GPS system doesn’t seem to work well in that area; plus, there is some road construction going on there.
Stayed 1 night in Oct 2023

8/10 Good

Kento

Stayed 1 night in Sep 2024

8/10 Good

Husam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

MOHAMMED

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Kareem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

2/10 Terrible

Josef

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

2/10 Terrible

Ammar

Stayed 2 nights in Oct 2022

4/10 Poor

Hazem

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
فندق متواضع جدا بالنسبه لرسوم الاقامه العاليه جدا على مستوى الفندق
Stayed 1 night in Oct 2021

10/10 Excellent

Hafade

Liked: Room comfort
Disliked: Staff & service

Profiteurs

A la fin du séjour on nous a demander de payer une serviette sale avec laquelle j’ai essuyé l’eau sale qui fuyait du frigidaire car leurs frigo était défaillant.
Stayed 2 nights in Jul 2021

8/10 Good

Emad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

6/10 Okay

Varley

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 7 nights in Apr 2021

10/10 Excellent

Yousri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The ultimate comfort and pleasure.

Great experience in that quiet, clean and tidy hotel. The view is wonderful and the staff are very active and committed. When I have the opportunity to visit Alexandria again, this hotel will be my first choice, God Almighty willing.
In the wonderful garden accompanied by the sunset breezes and the wonderful dry weather
Stayed 1 night in Oct 2020

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

6/10 Okay

AWSEISSA

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

firas

Liked: Staff & service, property conditions & facilities, room comfort
جيده
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

العجوزه

صوت الاغاني علي البيسين كان عالي اوي طول اليوم
Stayed 2 nights in Jul 2018

2/10 Terrible

nicht mehr hin, Niedersachsen

Disliked: Staff & service, property conditions & facilities

Sehr schlecht nicht empfehlenswert

Unglaublich schlecht Es ist kein Hotel, glaub mir es ist ein Militärlager An jeder Ecke vom Hotel gibt ein Soldat, bei jedem betritt oder Verlass das Hotel wird man und sein Kofer kontrolliert diese Soldaten sind wie überall in Ägypten auch am Flughafen unfreundlich, umverschämt, sehr laut. Ich wollte paar Fotos machen, aber ich hatte Angst von den Soldaten Es ist nicht empfehlenswert und kann gefährlich sein.
Stayed 6 nights in Feb 2018

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

فندق رائع وعاملين خدومين بعده عن الخدمات وموقعه

كانت إقامة جيدة فندق نظيف وهادي والعاملين رائعين وخدومين مشكلته في موقعه وبعده عن الخدمات
Stayed 1 night in Jan 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

محمد

Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Padmini, MARIETTA, United States of America

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolip hotels in Alexandria are bad!

Expedia booking for this hotel has the phone number of Tolip Alexandria instead of Tolip Sports City. When we called the number, we were told that the reservation could not be found, but the reservations from expedia are sent later sometimes! So, we arrived at Tolip Alexandria instead of Tolip Sports City. We were told that the booking was for another hotel which was 1.5 hours away! We had a 20 hour train journey with 2 kids prior to arrival, so we were not willing to take another taxi to another hotel which was 1.5 hours away! We asked if they could move the reservation to this hotel, but they refused saying that it was a different management. They were not even willing to give expedia rate for a new booking, they demanded rack rate!. So, we had to find another hotel nearby. Egypt has an economic crisis with tourist downturn, so they try to rip off the tourists that do go there.
This review was submitted before 2018 and has not been verified.

8/10 Good

Sherif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel very welcoming and friendly staff with professional smile on their faces in spite of the numbers of people were in the hotel on that day for the Egypt vs Ghana game