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Reviews of Luz Ocean Club

4 out of 5
Luz Ocean Club
R. Dr. Francisco Gentil Martins, Lote 57, Luz, Lagos, Faro

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 21 reviews" "
Rating 8 - Good. 7 out of 21 reviews" "
Rating 6 - Okay. 3 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 2 out of 21 reviews" "

8.6/10

Cleanliness

7.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great holiday.
Absolutely loved the apartment. Very close proximity to the beach and loads of restaurants in the area. Didn't use the resort facilities (pools etc.) as prefer the beach. All in all a fantastic area to stay in. Small complaint was I was not expecting a extra cost of 99 euros for cleaning, housekeeping is only done once through the stay and obviously at the end of the stay but I thought this was a bit excessive!
Stayed 7 nights in Sep 2019
Response from Reservations Department on 11 Oct,2019
Thank you for your comment and pleased to know that you have enjoyed your stay. In relation to the extra cost, this is published and in your booking terms confirmation. Thank you

6/10 Okay

Jayne, Merseyside

Disliked: Property conditions & facilities, room comfort
Luz Ocean Club
The complex is great however the apartments are privately owned so you do not know what you get until you arrive. Ours was a bit dated no air con or even an electric kettle. Location is fabulous and staff very good. Just had higher expectations given the rating.

8/10 Good

Jennifer, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to the beach
A well appointed apartment with all the necessary equipment and more, lovely balcony with a brilliant view of the sea. Hotel quiet at this time of year but staff still very helpful and pleasant, would happily return as it is a good base for visiting the surrounding area and playing golf.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean and comfortable, good location, nice pools
We had a very pleasant stay indeed and like the general area very much and will happily come again.

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Complex in a Great Resort
We visited Ocean Club for 5 days (myself and my two boys aged 4 and 8). The complex is really great, with lots to do for kids. Praia da Luz itself is a lovely resort, not too commercialized and plenty great restaurants. The beach is really nice and the Dolphin Safari that leaves from the beach is amazing!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Apartment
Great apartment, good facilities and a lovely quiet family friendly resort.

8/10 Good

Mick, London

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Place - Quiet Location
They are individual apartments. The one we had comprised two bedrooms (one on suite), a large lounge area, dining area, well equipped kitchen and terrace. Being on the ground floor we could just about see the sea but upper floors have excellent views. The apartment is part of complex with includes three very nice outdoor swimming pools and one indoor. They are rather spread out and you will have to do some walking. It was a couple of hundred yards from our apartment to the nearest pool and about 500 yards to the beach, but you can drive there because there is parking yard from the sand.

10/10 Excellent

Caroline, North Wales UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good we extended our holiday
Fantstic appartment, spacious and well equipped. A short walk from the beach and shops. Close to several pools. We enjoyed our experience so much we extended our holiday . What better endorsement could you have!

10/10 Excellent

K, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Looking forward to a return trip
Excellent accommodation and customer service. Reception staff could not have been more helpful and friendly. We will without doubt visit again.

10/10 Excellent

Beate

Travelled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Aug 2022

6/10 Okay

christina, stockholm

Disliked: Property conditions & facilities
Fin utsikt från balkongen
Det luktade mögel varje gång vi klev in i lägenheten. Så undrade vi var städningen var, vi såg inte till någon under de 4 dygn vi bodde där.

10/10 Excellent

kahina, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel endroit.
De belles activités à faire, piscine, plage, billards, tennis et farniente.

6/10 Okay

Lenka, Prague

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This is not a hotel! No toiletteries and ants.
The hole complex (which builds the village) are appartements which are for rent. The reception is in the middle of the village. For the money it costs, you will not find soap, bath gel and not even WC paper! Sorry, but it is not a 4star hotel. You have to buy everything. The cleaning lady should appear every 2nd day. We had to call 4 times the reception to ask for cleaning. The 3rd day in the evening appeared 3 ladies. There were ants everywhere. In the warderobe, kitchen, livingroom. The appartement was very nice furnished and had a stunning view to the ocean. It is a British village, hard to see a Portugese. No outside breakfest possibility, we had to eat at home. One pool was situated 10 mins walk, the other 5. Luz is a nice willage with no overcrowded beaches.

2/10 Terrible

angeles, madrid

Disliked: Staff & service, property conditions & facilities, room comfort
me dieron lo que no contrate
fatal, contrate un apartamento dentro de un recinto cerrado con piscina, me alojaron en una casa totalmente fuera del recinto del ocean club, con dos alturas, teniendo las habitaciones en la planta sotano con acceso directo a la calle lo que suponia no luz y no posibilidad de abrir ventanas, porque ademas no tenian persianas.REALMENTE ME HE SENTIDO ESTAFADA nunca volvere a contratar nada en el ocean club.

8/10 Good

Lenka, Prag

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It is not a hotel.
This is not a hotel, it is an appartement. Luz is basically "made" of appartements for rent. Don´t expect any hotel service. There were no toiletteries (no shampoo, bath gel and not even soap) for use. There was a rest of toilet paper, probably left behind people who stayed before. The cleaning service scheduled for every other day. We had to call 3 times the reception and our room was cleaned after 3 days. There were ants everywhere. In cupboard, warderobe... The room was very nice furnished. The environment is British, you can´t expect to meet any Portugies.

8/10 Good

Verified traveller

Disliked: Staff & service, room comfort

10/10 Excellent

Britt-Elin, Bergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra beliggenhet
Ett koselig leilighetskompleks. Gode senger og vi hadde nydelig utsikt utover havet.

8/10 Good

Lene

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet village close to beach and good restaurants
Excellent for family holiday. Quiet village with good beach and a lot of nice restaurants with excellent food. Probably more windy than for instance Lagos. Very british hotel with high standard and all you need for a family holiday. Walking distance to beach and a lot of restaurants.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bien
Limpio y muy comodo. todo en perfectas condiciones. Muy amables

10/10 Excellent

Bjarne, Hobro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ocean Club, Luz, Algarve
Min voksne datter og jeg valgte dette hotel som udgangspunkt for vore mange udflugter i det sydlige og sydligste Portugal. Det var en dejlig overraskelse at vort bestilte 2 værelses lejlighed viste sig at være op mod de 100 m2. Den bestod af 2 soveværelser, køkken spisestue og dagligstue i et, samt bad. Vi havde altså god plads og lejligheden var udstyret med grej og gear langt over vores behov. Til lejligheden hørte også en dejlig stor terrasse, hvor de tidlige morgentimer og sene aftentimer kunne tilbringes med læsning. Afstanden til stranden eller til byens restauranter og barer og andre forretninger er kort, altid gåafstand. Vi har i vor familie ikke for vane at vende tilbage til samme sted, dertil er den øvrige verden alt for stor en udfordring, men jeg vil ikke være bange for at anbefale dette hotel til andre.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sunkigt, nonchalant och inte städat
Lägenheten inte vad vi beställt, och ostädat vid incheckning. Vi fick ingen annan lägenhet då detta påtalades, utan ombads hålla oss borta ett par timmar (!). Lägenheten var mörk, kall och kändes som ryssland på 70talet. Dont go there