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Reviews of Mildom Hotel

3 out of 5
Mildom Hotel
Bogenbay Batyr 128 Str., Furmanov, Almaty

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 52 reviews" "
Rating 8 - Good. 19 out of 52 reviews" "
Rating 6 - Okay. 6 out of 52 reviews" "
Rating 4 - Poor. 5 out of 52 reviews" "
Rating 2 - Terrible. 5 out of 52 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory stay
Very clean. When I first arrived the AC did not work in my room but the problem was immediately addressed and there was no issue with customer service, the receptionist was very attentive. WiFi was not good.
Stayed 1 night in Aug 2023

10/10 Excellent

Semen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's pretty hotel in city center of Almaty. It's located near underground station "Almaty". A lot of bars and restaurants are near hotel. For extra money (5000tg) you can order very good breakfast.
Stayed 3 nights in Jul 2023

4/10 Poor

Alex

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

shahin

Liked: Cleanliness, staff & service
The location of hotel is good, but it needs renovation.
Stayed 3 nights in Sep 2022

8/10 Good

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

2/10 Terrible

TJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2021

6/10 Okay

Darkhan

Disliked: Cleanliness
Good location Cleanliness 1/10
Stayed 1 night in Sep 2021

10/10 Excellent

Nelson, Alabama usa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly. Down street good restaurant. Bar tender showed me opera Performer Also near walking area
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Pleased
Very friendly and helpful Staff. Our Room was clean and the bed was comfy. The prices was quite reasonable. It was in a Great Location. Breakfast was very good with a nice variety of hot and cold dishes. We loved to walk and so opted to do that from our Hotel most of the time, however if you use the Taxi - it is so very affordable. Love Almaty for the tourism; shopping and friendly Kazak people. I would stay at the Mildom again and would recommend it to others.
Stayed 4 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
The Hotel wasn't bad but it needs some upgrade to be great: the bed was worn out, the breakfast was so so first day, second day it was much better (female staff). Positive: we were able to stay a couple hours extra in our room before leaving to the airport. Staff speaks English

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Vladimir

Liked: Staff & service
Disliked: Room comfort

6/10 Okay

Yunlong, England

Liked: Property conditions & facilities
Tiny room without complimentary water
At the check out, hotel wanted to charge me a bottle of water in mini bar which I never consumed, and they didn't provide any bottle of complimentary water during my 6 days stay, very tiny room, not recommend

10/10 Excellent

Brian, Edinburgh, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in centre of Almaty
I stayed 3 nights at Mildom and was very pleased. The staff were brilliant and very eager to help. This was my first time in Almaty and the reception team did a fantastic job answering my questions, arranging transport, and recommending restaurants and places to see. The hotel is in a great location with most attractions within walking distance. If I were to visit Almaty again I would definitely consider staying here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the city center. Close to everything thus good for sightseeing. The hotel is rather new and in a good shape

8/10 Good

Theodore, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good choice
Great location, very central. Friendly young staff with good English skills. Nice breakfast

10/10 Excellent

Marina, San Francisco, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almaty's perfect hidden hotel.
They set me up with great tour guides and good interpreter. Very reasonable prices and worth giving them business when we both end up winning.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good and convenient choice with friendly staff
Good location, close to metro, restaurants and supermarkets

10/10 Excellent

Mitch, Simpsonville, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quiet hotel in Almaty.
Great hotel, have stayed before, and would stay again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel, excellent value, great location
Quick stopover on route home. It's a fantastic little hotel, great receptionists who are friendly and efficient. Ideal location to explore the city and some wonderful places to eat close by.

6/10 Okay

ertan, yildirim

Nothing special
Clean rooms, good location. It was a bit noisy during my stay due to renovation which can't be helped. However couple of drinks bittle in the fridge busted due to loww temp setting snd when reported it neither receptionist not her managers came to have a look. Tea and water wasn't supplied regularly. Goid intentions , but lacking in experience .. Ertan

10/10 Excellent

Mitch, Simpsonville, SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location
Mildom Hotel was great. The location was very good, with lots of cafes around. The staff was very helpful and the room was very clean and modern. When I go back to Almaty, I will stay here.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Clean and nice.................... Location is very good.........................

10/10 Excellent

Mackenzie, Redwood City, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive Stay and Hotel, I Would Stay Again.
It was a good, pleasant stay with very helpful and friendly staff. They were even able to arrange a Taxi from Almaty to Kyzylorda at a greatly reduced, more practical price. The room was a decent size, at least for one. It might have been tight for a couple with luggage.

10/10 Excellent

shehana, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
free mini bar
I would stay again. Nice staff & comfortable hotel. Free mini bar

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Ron, Houston, TX

Liked: Cleanliness
Disliked: Room comfort
Mildom Apartments
The room I was in (single room) is micro in size and there's not enough room between the desk chair and the bed to move the chair back from the desk. I literally had to step over the chair arms to sit in the chair and move the chair in order to get to the bed. The first room (#4) was built just under the stairs and you can hear every person clumping up and down the stairs (mostly the employees) which was extremely irrataing late at night when the drunks were returning from a night out. The bathroom was actually nice but the room was too small. The door closers on all of the rooms need to be adjusted; it constantly sounded like shotguns going off when people closed (slammed) their room doors. Neither safe in the two rooms I was in were set up and working. I asked the front desk if they could fix my safe, but know one ever came to fix it! The front desk staff was very pleasant to talk to and spoke some English, but the TV didn't have one English channel (could be important if you only speak English) The second room was a bit quieter but I could hear the music from the restaurant the entire day (Since I couldn't drown out the sound with the TV this was a bit irritating as well). I did look into some of the other rooms and the rooms seem to be much closer to normal size hotel rooms than the single/micro rooms I stayed in. The hotel is a close walk to several parks and the Presidents palace and other government buildings. I've had worse, but I wouldn't stay there again!

4/10 Poor

SungKeun

Disliked: Staff & service, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Alexandra

Travelled with family
Disliked: Amenities, property conditions & facilities
unfreundlich
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

daisuke

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

4/10 Poor

Jonas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra läge men slitet och trött personal.
Läget är helt okay men hotellet är väldigt slitet med obefintligt underhåll, handdukar trasiga, sängen oskön, badrummet luktade illa och personalen var väldigt trött och oengagerad. Skulle inte välja att bo här igen!
Stayed 2 nights in Sep 2022

8/10 Good

SANGYONG

Liked: Staff & service, property conditions & facilities
저는 만족합니다
가격 대비 위치가 좋은 것 같아요. 완전 번화가는 아니지만 주변에 카페 레스토랑이 많아요. 저는 스톱오버로 1뱍을 했는데 만족합니다.
호텔
호텔 아래 레스토랑
Stayed 1 night in Jun 2022

8/10 Good

Holm

Business traveller
Liked: Cleanliness, staff & service
Das Hauptproblem war, dass das Internet sehr instabil war. Dies ist bei Geschäftreisen nicht optimal. Die Lage des Hotels war sehr gut, wenn man im Zentrum von Almaty zu tun hat. Das Frühstück war abwechlungsreich und reichlich. Eine Grundsanierung sollte in der nächsten Zeit realisiert werden. Angenehm war auch der für Almaty moderate Preis pro Nacht, was sich bei 4 Wochen auszahlt.
Stayed 26 nights in Nov 2021

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel à Almaty.
Second séjour à Almaty et second séjour dans cet hôtel qui est idéalement situé à maximum trente de minutes des principaux centres d'intéret de la ville et à 500 mètres d'une station de métro. Compter maximum 4000 Tengues pour le taxi de l'aéroport (de 15 à 35 minutes selon la circulation). Personnel aimable et serviable, petit déjeuner correct et restaurant/bar de l'hôtel très agréable en soirée.
Stayed 1 night in Oct 2018

8/10 Good

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bon hôtel à Almaty
A 30 minutes de taxi de l'aéroport (comptez 3000 Tengues pour le trajet), hôtel un peu excentré mais à proximité d'une station de métro bien pratique. Le personnel parle très bien anglais et est très serviable. Chambres confortables, wifi correcte et petit déjeuner buffet agréable. Je compte retourner à Almaty et je retournerai là bas sans aucun doute. N'hésitez pas à manger dans le restaurant de l'hôtel, bon et pas cher.
Stayed 1 night in Sep 2017

2/10 Terrible

Daniel Dino

Disliked: Staff & service
I was double charged
I was double charged and the hotel refused to pay back the extra charge. After my trip, hotels.com had to step in and solve the issue. This hotel is overpriced. The room was small, the shower cold. The interior looked more like a hostel than a hotel.

6/10 Okay

andrey

Liked: Cleanliness, staff & service, property conditions & facilities
Для остановки на 1 день отличный вариант

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Byunghyuk, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
걸어다니기 좋은호텔
위치가 시내 걸어다니기 좋고 직원들이 대체적으로 친절했음 메트리스가 오래돼 불편했음.글고 호텔택시 픽업시 정말 심한 난폭 운전자때문에 사고날뻔 하여 여러번 놀랐음 안전한 운전자로 꼭 요청하길. 새벽에 도착해서 체크인까지 힘들었음. 동남아 호텔은 방이 있음 바로 체크인을 해주지만 여긴 방값의 반을 내야함. 길건너 가까운곳에 싸고 엄청난 양의 맛있는 스테이크 식당이 있는것도 강점이다. 하지만 공항에서의 입국시 공무원의 어깨힘주기 덕분에 1시간만에 입국장을 빠져나온뒤로는 다시는 가고싶지 않은 나라가 됐다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alexandre, Portet-sur-Garonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hôtel avec un bonne emplacement pour se promener dans les parcs alentours. Un personnel accueillant et chaleureux. Un bonne relation qualité/prix. Si c'est possible, ne pas hésiter :)

8/10 Good

Fabian, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly, helpful - nothing to complain

8/10 Good

ellef, Gamlebyen

Liked: Cleanliness, property conditions & facilities, room comfort
Nice place to stay in beautiful Almaty
Great location, nice rooms, good breakfast and helpful staff

8/10 Good

Alfonso, Lazaro Cardenas, Michoacan, Mexico

Liked: Staff & service
Atencion de personal extraordinaria
El personal hacen la diferencia de este hotel con respecto a sus estrellas por las instalaciones del mismo. Ellos son categoría 4+ y el hotel 2+

8/10 Good

Aleksandr, Москва

Liked: Cleanliness, property conditions & facilities, room comfort
Все очень понравилось кроме душа, постоянно менялась температура, что было не очень приятно.

8/10 Good

Simon, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine lower price hotel in downtown
front desk staffs are fluent in English and kind. Might be smaller than you thought but it is not uncomfortable, and it is cozy. Best choice to the travellers who seeks cheap and good hotel.

8/10 Good

Mujin, 한국 창원

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
전체적으로 만족합니다.
Standard 1인실에서 2박 했는데 깔끔하니 괜찮네요. 좀 좁은 느낌이 들긴하지만 옷장이 있어 왠만한 짐은 거기 넣고 혼자 있으니 쓸만해요. 시내랑은 조금은 거리가 있는 편이에요. 걸어서 시장까지 20분, 아르바이트 거리까지 20분, 사우나까지 10분정도 걸렸던거 같아요. 전체적으로 만족합니다.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とても良い
部屋は狭いが独りなので問題ない。 支払い済みなのにチェックイン時に請求されそうになったが、すぐに気づいたようで問題なかった。 Wi-fiパスワードは聞かないとわからない。接続は問題ない。 場所はいいし、値段相応でスタッフの対応もよかったのでまた利用したい。