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Frazel Heritage Hotel

3.0 star property
Hotel in Alor Setar with free breakfast and 24-hour front desk

Choose dates to view prices

Photo gallery for Frazel Heritage Hotel

Front of property
Lobby
53-inch Smart TV with cable channels
1 bedroom, premium bedding, down duvets, minibar
Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is S$112
includes taxes & fees
13 Sept - 14 Sept

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Family Triple Room, City View

1 bedroom, premium bedding, down duvets, minibar

Family Triple Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Elite Single Room, 1 Bedroom, Non Smoking

Coffee and/or coffee maker

Elite Single Room, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Smart TV
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, City View

1 bedroom, premium bedding, down duvets, minibar

Deluxe Double Room, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

1 bedroom, premium bedding, down duvets, minibar

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Basic Double Room

1 bedroom, premium bedding, down duvets, minibar

Basic Double Room

Highlights

Soundproofed
Air conditioning
Smart TV
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, City View

1 bedroom, premium bedding, down duvets, minibar

Executive Suite, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Blackout curtains
Separate bedroom
Premium bedding
Down duvet
Bidet
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Basic Twin Room

Highlights

Soundproofed
Air conditioning
Smart TV
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room

1 bedroom, premium bedding, down duvets, minibar

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Smart TV
Down duvet
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe King Room

1 bedroom, premium bedding, down duvets, minibar

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Family

1 bedroom, premium bedding, down duvets, minibar

Deluxe Family

  • Sleeps 3

View all photos for Basic Double Room

1 bedroom, premium bedding, down duvets, minibar

Basic Double Room

  • Sleeps 2

View all photos for Executive Suite With City View

1 bedroom, premium bedding, down duvets, minibar

Executive Suite With City View

  • Sleeps 2

View all photos for Super Single Twin Deluxe

1 bedroom, premium bedding, down duvets, minibar

Super Single Twin Deluxe

  • Sleeps 2

View all photos for Elite Single Room, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Elite Single Room, 1 Bedroom, Non Smoking

  • Sleeps 1

View all photos for Single Room

1 bedroom, premium bedding, down duvets, minibar

Single Room

  • Sleeps 1

Deluxe Double Or Twin Room

  • Sleeps 2

Basic Twin Room

  • Sleeps 2

View all photos for Executive Suite With City View

1 bedroom, premium bedding, down duvets, minibar

Executive Suite With City View

  • Sleeps 2

View all photos for Basic Double Room No Window

1 bedroom, premium bedding, down duvets, minibar

Basic Double Room No Window

  • Sleeps 2

View all photos for Elite Single Room, 1 Bedroom No Window

1 bedroom, premium bedding, down duvets, minibar

Elite Single Room, 1 Bedroom No Window

  • Sleeps 1

View all photos for Basic Twin Room No Window

1 bedroom, premium bedding, down duvets, minibar

Basic Twin Room No Window

  • Sleeps 2
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About the area

Located in Alor Setar, Frazel Heritage Hotel is in the city centre and near a boardwalk. Istana Kuning and Clock Tower are local landmarks, and the area's natural beauty can be seen at Bukit Petai Forest Reserve and Darulaman Hills.
Visit our Alor Setar travel guideOpens in a new window
Map
Jalan Kanchut, Lebuhraya Darul Aman, 429, Alor Setar, Kedah, 05100

What's nearby

  • Aman Central - 2 min walk - 0.2 km
  • Zahir Mosque - 3 min walk - 0.3 km
  • Alor Setar Tower - 3 min walk - 0.3 km
  • Pekan Rabu Complex - 9 min walk - 0.8 km
  • Darul Aman Stadium - 3 min drive - 2.3 km

Getting around

  • Alor Setar (AOR-Sultan Abdul Halim) - 15 min drive

Restaurants

  • ‪Vest Café - ‬4 min walk
  • ‪Zus Coffee - ‬4 min walk
  • ‪Black Canyon Coffee - ‬3 min walk
  • ‪Kenny Rogers Roasters - ‬2 min walk
  • ‪Samila Cafe, Alor Star - ‬1 min walk

About this property

Frazel Heritage Hotel

Hotel in the city centre
You can look forward to free on-the-go breakfast, laundry facilities and conference space at Frazel Heritage Hotel. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self-parking
  • A 24-hour front desk, meeting rooms and a banquet hall
  • A water dispenser, multilingual staff and concierge services
Room features
All guest rooms at Frazel Heritage Hotel boast thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and bidets
  • 53-inch Smart TVs with cable channels
  • Wardrobes/cupboards, electric kettles and housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Free secured self parking on site
  • Limited on-site parking

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:30 AM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 510 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • No lift
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 53-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have any lifts

Property is also known as

Frazel Heritage Hotel Hotel
Frazel Heritage Hotel Alor Setar
Frazel Heritage Hotel Hotel Alor Setar

Frequently asked questions

Is Frazel Heritage Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Frazel Heritage Hotel?

As of 19 Aug, 2025, prices found for a 1-night stay for 2 adults at Frazel Heritage Hotel on 13 Sept, 2025 start from S$112.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Frazel Heritage Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Frazel Heritage Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Frazel Heritage Hotel?

Checkout is at noon.

Where is Frazel Heritage Hotel located?

Located in the heart of Alor Setar, this hotel is steps away from Aman Central, Menara Alor Star and Galeri Sultan Abdul Halim. Clock Tower and Balai Nobat are also within 5 minutes.

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Frazel Heritage Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

9.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

MOHD FAHAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Nov 2024

10/10 Excellent

Ivor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy although my room was kinda small but sufficient.
Stayed 1 night in Nov 2024

6/10 Okay

Jacob

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I am writing to express my disappointment with my recent stay at your hotel , which I had booked and fully paid for through Expedia. Unfortunately, the experience did not meet my expectations, and I encountered multiple issues during my stay that I believe require your attention. 1. Repeated Tax Payment Request Upon my arrival after a long 10-hour drive from Phuket, the front desk employee insisted that I pay taxes again, despite my showing clear proof of confirmation and full payment, including all fees and taxes, made through Expedia. This unnecessary insistence was highly inconvenient and frustrating. Even during checkout, a different employee again asked for proof of tax payment. This lack of coordination and communication among staff is unacceptable. 2. Poor Breakfast Quality The breakfast provided was extremely disappointing, with very few options available. This fell far short of the standard I expected from your establishment and did not justify the price of the stay. These issues significantly marred my experience, and I would not recommend your hotel based on this visit. I urge you to address these concerns to ensure other guests do not face the same challenges.
Stayed 1 night in Dec 2024