Alum Rock Station Hotels from from S$102

"Perfect downtown spot. Convenient with restaurants readily available. "

"Staff was great. Room was clean and the best thing is the free breakfast."

"I like that it was in near the convention center. Clean and professional "

"Fast friendly checkin & cold A.C.... "

"Reserved 2 rooms in advance. Upon arrival was told they did not have two rooms available per my reservation. Coming from across the country and internationally this is the worst experience. No toilet paper and even roaches."

"A fine and simple stay. Nice accommodations and helpful staff. Clean and no-fuss."

"Good area close to the airport close to the freeway dining areas nearby. staff is great. Price is good. Pet friendly. Clean rooms good amenities."

"It’s a good place to stay"

"I wanted to raise a couple of concerns regarding my stay, as the experience fell significantly below what I would expect from a four-star hotel. First, the $19 parking fee is difficult to justify given the complete lack of enforcement. After paying, I was not asked for a license plate number, and there appears to be no monitoring in place. This raises a fundamental question as to what the fee is actually for. In practice, it creates an unfair situation where guests who comply are charged, while others could easily park without consequence. Additionally, the hotel is located in an industrial area with abundant parking, which further makes this charge feel unreasonable. When I asked staff, the only explanation provided was that “it is Silicon Valley,” which is not a meaningful justification. Second, I was very surprised that there were no food or coffee options available after 11 a.m., even on a Saturday. I was unable to get even a basic hot latte, as staff stated they had already “filed the report.” For a hotel of this category, the complete lack of basic daytime service is unacceptable. Overall, these issues made the experience feel far below four-star expectations. I hope this feedback is taken seriously, and I would appreciate if you could address these concerns accordingly."