Macdonald Hotels, Alva hotels

"Lovely hotel in a quiet suburb of Edinburgh. Right behind a Tesco for any shopping needs. Enjoyed our night’s stay. We were very disappointed with the lack of airport shuttle service provided to us. We phoned to book an airport shuttle for 7:00 p.m. only to be told they had stopped running that day at 6:00 p.m. This was after several attempts during the day to get someone to answer the reception desk so that we could book earlier. The cost to the hotel by taxi was £30. We then went to book another shuttle service for the next day for 8:30 a.m. and there was one we could get for 7:00 a.m. or 11:45 a.m. Therefore we had to get another taxi to the airport, again £30. Extremely expensive. We verbally told the reception staff our displeasure in their advertised airport shuttle service. We had our evening meal at the Dakota Bar and Grill, delicious meal, atmosphere and enjoyed the waitstaff."

"Needed to break my journey on a trip further north and this was ideal enabling me to visit the Falkirk Wheel and the Kelpies which are literally a five minutes walk away. Very friendly reception and spotless and comfortable room. Perfect "

"We chose The Richmond because it is a short drive to the Kinneil House, which was on our list of historical buildings to visit. We highly recommend The Richmond, for its charm, excellent food, friendly and helpful staff. "

"Breakfast was delicious! Hotel ambience is perfect. Staff were polite and helpful. Room was nicely decorated and stocked."

"Excellent place for a relaxing stay..staff are great "

"Simply great ! "

"Nice little town. Great staff always helpful. Dinner was fantastic in their restaurant. Stayed in the 3rd floor, no lift. We pre packed clothes in a backpack to help save carrying a heavy suitcase up the stairs. "

"Lovely place to stay, swimming pool was excellent."

"Nice hotel with nice people. Great location. Full breakfast comes with stay. Reasonably priced dinner. "