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"The property was gorgeous. It must be more so in the summer! The room was large comfortable & very clean. But what stands out the most is the wonderful service!"

"A great hotel - friendly, welcoming & very friendly staff. Very helpful & I really felt welcomed! The breakfast staff were wonderful - with special mention to Bedere - who was always happy to go the extra mile. The coffee was great, thank you! I liked that the hotel was just outside the main centre - but a very easy walk to the centre, & away from the noise, parties & drums 😋. I thought the hotel went beyond the norm to make the hotel guests feel welcome. Such friendly and pleasant staff - and along with the location and comfortable & clean rooms - I really enjoyed my stay in lovely Siena👍👍👍👍👍!"

"Truly amazing experience and even greater hospitality and views! Will definitely be back soon!"

" I stayed here for business, initially making a 4 night booking on Expedia. I purposely chose the Flexible pay at property rate, in the event of my plans changing. After my first night, my plans did indeed change, meaning I would only need a 3 night booking. I explained to the hotel who said this shouldn’t be a problem to amend but to contact Expedia. Upon contacting Expedia they mentioned the hotel must change the booking. The hotel would not change the booking and insisted I would be charged for the final night which I would not need. They would not budge on this, being incredibly stubborn. What is the point in booking pay-at-property on non-advance flex rates.. clearly none. As well as going back on their word.. This bad practice of “cutting off their nose to spite their face” was effectively “well, we’re going to charge you because we can”, taking into no account my reason for booking non-advance purchase. It’s really a pretty poor show, for an otherwise nice hotel. It really has left me wondering that when I’m next in the area, if I would stay here. Be wary when making any sort of flex pay-at-property rate at this hotel; they probably won’t honour it and that’s a real shame. Taints my experience of visiting beautiful Tuscany. "