Casino Hotels in American Canyon

"Adequate for overnight stay"

"It was a good stay. However, the bar didn’t open until 4 PM on Saturday and the service was a bit slow. We needed linens for the pull out bed and was delivered the wrong items. We had to call down to the front desk an embarrassing amount of times. We never want to be annoying but the items simply weren’t coming. We had to stay up for an hour and half awaiting sheets since the pull out mattress didn’t have linens. "

"I am very disappointed with my recent stay. We arrived to find our room was not ready at the promised time, which was already an inconvenience. Once we were finally able to check in, the condition of the room was unacceptable: the air conditioning was non-functional, the sliding door lock was misaligned and did not secure properly, and the bathroom was poorly cleaned with visible mold. To add to the frustration, the level of service was lacking; when we checked in, the front desk was actively handing out cookies to other guests but neglected to offer us the same, which felt dismissive after the delay we had already experienced. I expected a much higher standard of service and maintenance from a DoubleTree."

"It was very nicely upgraded from the last time I stayed there. I was down to go to a funeral and this hotel was centrally located to all events I needed to attend. I also found eating places surrounded the hotel I would definatly would stay there again. "

"The only down side was that the hotel was full of birthday gatherings so the pool was extremely full of people...but hey it was a really nice pool area though! Filled with warm, clean towels, emptied pool to drain and clean very often. It was nice!!"