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Reviews of Capri Hotel Suites

3.5 out of 5
Capri Hotel Suites
Saad Bin Abi Waqqas Street 25, Amman

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 46 reviews" "
Rating 8 - Good. 14 out of 46 reviews" "
Rating 6 - Okay. 5 out of 46 reviews" "
Rating 4 - Poor. 3 out of 46 reviews" "
Rating 2 - Terrible. 1 out of 46 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

zakariya

Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful people and beautiful services and very quiet places
Stayed 1 night in Aug 2023
Response from Capri Hotel Suites on 4 Nov,2023
Thank you Sir, Looking forward your next stay.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Decent hotel, but be vigilant with your belongings
The hotel was nice enough for what it cost. It could use some updating, especially in the bathroom, but the beds were comfortable and there was ample space in the room. The food was just alright, not great. I really appreciated that there was a universal outlet in the bedroom. The only thing that I didn't like was that my bluetooth earbuds went missing from the room after my first full day. They were a relatively cheap pair, but that's still not something you want to happen.
Stayed 4 nights in Jun 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
It was a very good experience in terms of location , Amenities, Comfort, The friendly staff and the great food . Except that my credit card was frauded after paying for my staying there . I have received 2 charges for close to $900. Called the place to complain and asked for verification, They promised to investigate and get back to me but they never did . I hope this will be an issue that will be handled seriously in the future and to never happen again to no one else as it almost rewind my vacation .
Stayed 2 nights in May 2023
Response from Capri Hotel Suites on 24 Jun,2023
Dear SirGood Day, In your case there is nothing to do with Hotel, you have to contact your bank and check where is your credit card used as its not in the hotel as we informed you before.Thank you

10/10 Excellent

Shafe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay
Stayed 8 nights in May 2023
Response from Capri Hotel Suites on 6 Jun,2023
Thank you Sir, looking for your next stay

8/10 Good

Abdulrahman

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2023
Response from Capri Hotel Suites on 1 Jun,2023
Thank you Sir, Hope to See you again.

10/10 Excellent

Frost

Stayed 1 night in May 2023
Response from Capri Hotel Suites on 22 May,2023
Thank you Sir, Hope to see you again

8/10 Good

Aminul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Responsive host
Stayed 3 nights in Apr 2023
Response from Capri Hotel Suites on 6 Apr,2023
Thank you Sir

6/10 Okay

Motasem

Travelled with family
Liked: Cleanliness, property conditions & facilities
the property is a little old with lacking maintenance. the thing that bothered us was that they don't have smoking free rooms. the lobby is very small, and people are allowed to smoke in it. the attendants and managers were very helpful and courteous. they allowed us to check out after staying the first night even though our reservation was for 16 days. the manager was so nice that he called us regarding medication we left behind and had it delivered to us at the new hotel we checked into without any charge. we recommend this hotel to those who are seeking less than 3 star hotel. very friendly and helpful staff/management.
Stayed 16 nights in Mar 2023

10/10 Excellent

Osama

Business traveller
Liked: Cleanliness, room comfort
Amazing and cozy place that I love
It is a great place with very friendly staff
Stayed 6 nights in Feb 2023
Response from Capri Hotel Suites on 25 Mar,2023
Thank you and hope to see you soon in Capri Hotel Suites.

8/10 Good

Valentina

Business traveller
Liked: Amenities, property conditions & facilities
Capri Hotel is a very nice place to stay in Amman, and a short drive away from the main tourist attractions in the city. The staff is very polite and the manager makes sure all customers are well looked after.
Stayed 21 nights in Oct 2022
Response from Capri Hotel Suites on 14 Nov,2022
Thank you and hope to see you soon in Capri Hotel Suites.

8/10 Good

Raja

Stayed 1 night in Aug 2022

8/10 Good

Randall

Liked: Cleanliness, room comfort
5 star service
5 star service for sure. The owner and staff went above and beyond just for me. I’m so grateful & would stay again
Stayed 1 night in Jun 2022
Response from Capri Hotel Suites on 29 Jul,2022
Thank you Sir and hope to see you again

10/10 Excellent

AKRAM

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, Staff were very friendly.
Stayed 8 nights in Jun 2022
Response from Capri Hotel Suites on 4 Jul,2022
Thank you and hope to stay again in Capri Hotel

10/10 Excellent

Antony

Liked: Cleanliness, room comfort
Nice small hotel
Nice hotel, very centric in a safe area
Stayed 5 nights in Jun 2022
Response from Capri Hotel Suites on 28 Jun,2022
Thank you Sir and hope to see you again in Capri Hotel Suites.

6/10 Okay

Hani

Liked: Cleanliness
Convenient place, quiet and clean by Amman standards and could be improved. Bathtubs need to have antislip features (I had a big slip on the very first attempt to take shower). The admin and staff (particularly Tarek) are courteous, pleasant and very helpful. Dinning is limited and could be improved. Good place for budget travel.
Stayed 8 nights in May 2022
Response from Capri Hotel Suites on 31 May,2022
Thank you Mr. Hani and looking forward for your next visit.

10/10 Excellent

Majd

Liked: Cleanliness, property conditions & facilities
Best hotel ever
Stayed 1 night in May 2022
Response from Capri Hotel Suites on 15 May,2022
Thank you Very much for your sweet word. Hope to see you again.

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, room comfort
The owner manager Alaa treated us like family. He
Stayed 5 nights in Apr 2022
Response from Alaa Saadeh on 2 May,2022
Dear Ms. Grace Thank you for your sweets words and looking forward to meet you again.

10/10 Excellent

Adil

Liked: Cleanliness, amenities, property conditions & facilities
Great team at the hotel - nice friendly people and good value. Breakfast was amazing! Everything near by.
Stayed 14 nights in Mar 2022
Response from Capri Hotel Suites on 21 Mar,2022
Thank you Mr. Adil for your sweet words. Hope to see you again in our hotel.

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and responsive to all our requests. There was some problem with the electricity system, which was promptly solved
Stayed 15 nights in Feb 2020
Response from AKRAM SALEM on 18 Mar,2020
We thank you for your stay in the Carpi Hotel The problem of power outages was a problem with the electricity company in the city and not a hotel problem. hope to see you one more time at Capri Best Regards Akram Salem G.M

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Stay at Capri Suites, Amman
We had a pleasant and comfortable stay. The staff were very helpful and the breakfast - especially the chicken and omelettes - was tasty.
Stayed 2 nights in Mar 2020
Response from Akram salem on 18 Mar,2020
Thank you to for your staying at Capri hotel . hope to see you in the future at Capri hotel suites Best Regards G.M

10/10 Excellent

Verified traveller

Stayed 10 nights in Nov 2019
Response from G.M Akram salem on 27 Nov,2019
Many Thanks

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Nov 2019
Response from G.M on 11 Nov,2019
many thanks

4/10 Poor

Verified traveller

Disliked: Amenities
upon reviewing this hotel the photos looks very good, however the reality is totally different. first, the location is right across from the ministry of transportation so you can imagine how the street noise in the morning. 2nd, not sure if my room A/C was working or no. it was on, but i didn't feel it. 3rd, breakfast was almost empty every morning with very very limited dishes selection. would not recommend this if you're staying more than one or two nights in Amman
Stayed 2 nights in Oct 2019
Response from akram salem on 9 Dec,2019
Thank you for your notes sorry it was one day of grand meeting at ministry that why was some noise in this aria not at hotel only . our A/C 24h working our open buffet breakfast is from 7 am to 10 pm after this time is empty , hope you will find a good services next time

10/10 Excellent

Majid

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The three bedroom apartment was very good And staff very helpful We were 10 in our group and staff were very good and had no problems
Stayed 2 nights in Oct 2019
Response from akram salem Marketing Manager on 2 Nov,2019
Many Thanks, you welcome

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people and excellent service and excellent breakfast
Stayed 6 nights in Oct 2019
Response from Akram Salem Director of Sales & Marketing on 15 Oct,2019
Thank you very much, we appreciate your comment. you are always welcome.

10/10 Excellent

Verified traveller

Stayed 8 nights in Jun 2019
Response from akram salem on 24 Jun,2019
many thanks

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2019
Response from akram salem on 24 Jun,2019
many thank

10/10 Excellent

G, Azraq, Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are several things I loved about Capri Hotel Suites. 1. The staff was very nice and accommodating. And friendly. 2. The entire hotel had a special feel - not just another hotel, but a historic aura about it. 3. It is one of the few hotels in Amman that actually has a bath tub (not just a shower). This helped me after tackling Petra the previous day. I love Capri Hotel and will stay there again when I'm in Amman.
Stayed 1 night in Feb 2019
Response from akram salem on 3 Mar,2019
Thank you

10/10 Excellent

HAMIZAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay
It was amazing. Service was good also.
Stayed 1 night in Dec 2018
Response from akram salem on 9 Jan,2019
many thanks

6/10 Okay

Ausama, Bangkok

Liked: Cleanliness, property conditions & facilities, room comfort
I like the location where I have some work to do. I don't like the staff at the night shift. I don't like to charge me for water without asking for it. There is no price list for the fridge elements
Stayed 4 nights in Oct 2018
Response from Akram Salem on 14 Oct,2018
Dear Mr. aussama Thank you for your choosing Capri hotel suites As you know at the hotels everywhere in the world mini bar and room services in chargeable .free items welcoming by managers not by staff thank you again hope to see you at Capri with free items regard marketing manager akram salem

10/10 Excellent

Ibrahim , USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The staff are very helpful and good business relation with all guests
Stayed 1 night in Apr 2018
Response from akram salem on 30 Apr,2018
Thank you

8/10 Good

Saturntino, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel in a quiet area
The hotel is clean, big rooms and comfortable. I advise any one to stay in. The area is very quite.

2/10 Terrible

hemant

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad choice to be in amman
the hotel staff were not cooperative. the deal mentioned in expeida said all inclusive for the room i selected which amplified it as all meal included in the plan. when i reached the hotel they denied it and only agreed upon breakfast. even after showing them the expedia site and the deal mentioned there they denied it. when i asked them to speak to there owner they out rightly denied it. the food was bad and the layout equally bad. the hotel is not at all recommended with a family. for individual may be a choice.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
No HEAT, dirty, uncomfortable rooms. Awful breakfast and in room dining. Pictures are deceiving... enough said!

6/10 Okay

Saed

Liked: Cleanliness
Disliked: Staff & service
Hotel the hotel couldn't look up my reservation wi
When I got to my room they couldn't find my reservation I don't know it was on the back end of a hotel.com or it was on the back end of the Hotel the hotel couldn't look up my reservation with my confirmation number

10/10 Excellent

Zakaria

Travelled with family
Liked: Cleanliness, room comfort
Le meilleur hôtel à Amman
Une expérience inoubliable lors de notre séjour à Amman en famille. Ne cherchez plus : le meilleur rapport qualité/prix pour séjourner à Amman. - un emplacement très pratique - un petit déjeuner copieux - personnel bienveillant et chaleureux - late Check out offert (encore merci) Je recommande vivement
Stayed 3 nights in Dec 2023
Response from Capri Hotel Suites on 23 Feb,2024
Thank You Sir, Hope to see you again

10/10 Excellent

Divina

Liked: Cleanliness, room comfort
Confortável
O lugar é muito silencioso, bem localizado, conforto suficiente. Tem chaleira e os.mimos água, café, açúcar e chá em saches foi tudo de bom. Quarto era espaçoso e encontramos tudo que precisavamos pra passar 2 noites.
Stayed 2 nights in Dec 2022
Response from Capri Hotel Suites on 7 Jan,2023
Thank you and Hope to see you again

10/10 Excellent

MOULZIM

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in May 2022
Response from Capri Hotel Suites on 16 Jun,2022
Thank you Sir Hope to See you again in Capri Hotel Suites.

8/10 Good

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2022

6/10 Okay

Per

Disliked: Cleanliness, room comfort
Opphold Amman Capri
Hotellet var veldig nedslitt men veldig hjelpsomt personale som umiddelbart fikset feil og mangler
Stayed 4 nights in Apr 2022
Response from Capri Hotel Suites on 15 May,2022
Thank you sir for your note. Hope to see you again.

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, room comfort
ممتازه
Stayed 1 night in Feb 2022
Response from Capri Hotel Suites on 8 Mar,2022
Thanks Mohammad for your sweet word Hope to see you again.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y el personal muy amable y atento.
Stayed 1 night in Dec 2019
Response from akram salem on 9 Dec,2019
many thank

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Très bon hébergement paisible et confortable avec un personnel très serviable et à l'écoute. Très bon petit déjeuner. Le centre historique est facilement accessible en taxi en 1/4 d'heure pour 3 dinars jordaniens.
Stayed 3 nights in Nov 2019
Response from GM akram salem on 9 Dec,2019
many thanks

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Det var bra servic och personal . Jag var ganska nöjd jag min familje
Stayed 3 nights in Oct 2019
Response from Marketing Manager Akram Salem on 2 Nov,2019
Many Thanks,

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019
Response from Akram salem M.G on 24 Oct,2019
Many thanks

8/10 Good

Habib, Ulm, Deutschland

Liked: Staff & service, property conditions & facilities, room comfort
Gutes Hotel in guter Lage
Das Zimmer hat uns gut gefallen. Die Ausstattung war in Ordnung. Die Mitarbeiter waren freundlich und hilfsbereit. Das Frühstück hatte alles, was man von einem arabischen und europäischen Frühstück erwartet. Das Zimmer hätte etwas sauberer sein können.