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Copthorne Hotel and Resort Queenstown Lakefront

Star Rating
4 out of 5

Photo gallery

Featured image
Indoor spa bath
Indoor spa bath
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Guest reviews

4.1 out of 5 Very good
995 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Restaurant
Breakfast Available
Business Services
Parking Available
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

27 Frankton Road, Queenstown

Explore the area

Popular LocationQueenstown Mall6 min walk
Popular LocationQueenstown Gardens7 min walk
Popular LocationSkycity Queenstown Casino8 min walk
AirportQueenstown (ZQN-Queenstown Intl.)8 min drive

Choose dates to view prices

  • Junior Suite

    Photos of Junior Suite

    4.6/5 guest room rating

    Room amenities

    • 55 sq m
    • Lake view
    • Sleeps 3
    More detailsJunior Suite

  • Superior Lakeview 2 Double

    Photos of Superior Lakeview 2 Double

    4.7/5 guest room rating

    Room amenities

    • 28 sq m
    • Lake view
    • Sleeps 3
    More detailsSuperior Lakeview 2 Double

  • Superior 2 Double

    Photos of Superior 2 Double

    4.4/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsSuperior 2 Double

  • Superior Double

    Photos of Superior Double

    4.4/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 3
    More detailsSuperior Double

  • Superior Lakeview King

    Photos of Superior Lakeview King

    4.7/5 guest room rating

    Room amenities

    • 28 sq m
    • Lake view
    • Sleeps 3
    More detailsSuperior Lakeview King

About this area

Queenstown

Located in Queenstown, Copthorne Hotel and Resort Queenstown Lakefront is near the airport and near the beach. St Josephs Parish and Williams Cottage are local landmarks, and some of the area's activities can be experienced at Coronet Peak Ski Area and The Remarkables Ski Area. Travelling with kids? Consider Skyline Gondola and Queenstown Ice Arena. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with ziplining and hiking/biking trails.
Visit our Queenstown travel guide
Map
View in a map
Popular Location

What's nearby

  • Queenstown Mall - 6 min walk
  • Queenstown Gardens - 7 min walk
  • Skycity Queenstown Casino - 8 min walk
  • Steamer Wharf - 11 min walk
  • TSS Earnslaw Steamship - 11 min walk

Getting around

  • AirportQueenstown (ZQN-Queenstown Intl.) - 8 min drive

Restaurants

  • Where to eat
  • Impressions Restaurant – Restaurant with a bar offering local cuisine. Serves breakfast and dinner daily.

About this property

Copthorne Hotel and Resort Queenstown Lakefront

4-star, family-friendly hotel, walk to Lake Wakatipu
A restaurant, a bar/lounge and a spa tub are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and conference space are on-site. All 240 rooms offer free WiFi and free wired Internet, plus 24-hour room service and TVs with satellite channels. Fridges, pillow menu and free weekday newspapers are among the other amenities available to guests.
Copthorne Hotel and Resort Queenstown Lakefront offers 240 forms of accommodation with a safe and complimentary newspapers. A pillow menu is available. Satellite televisions are provided. Bathrooms include complimentary toiletries and hairdryers.

This Queenstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitisation guidelines of We Clean. We Care. We Welcome. (Millennium)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
  • Free in-room WiFi has a 4-device limit

Parking and public transport

  • Self parking: NZD 10.00 per day

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10 AM: NZD 18-27 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Hot tub

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Business services

  • 3 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Linens
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for NZD 45.0 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 18 and NZD 27 per person (approximately)
  • Self-parking fee: NZD 10.00 per day
  • Rollaway bed fee: NZD 45.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit

National rating

This Hotel property has been rated 4 stars.

Property is also known as

Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Queenstown Lakefront
Copthorne Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Frequently asked questions

Can I cancel my reservation for free at Copthorne Hotel and Resort Queenstown Lakefront and receive a full refund?
Yes, Copthorne Hotel and Resort Queenstown Lakefront offers free cancellation on select room rates, because flexibility matters! Please refer to Copthorne Hotel and Resort Queenstown Lakefront cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Copthorne Hotel and Resort Queenstown Lakefront?
As of 21 Sep,2020, prices found for a 1-night stay for 2 adults at Copthorne Hotel and Resort Queenstown Lakefront on 21 Oct,2020 start from SG$133, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Copthorne Hotel and Resort Queenstown Lakefront pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Copthorne Hotel and Resort Queenstown Lakefront?
Self-parking is available for NZD 10.00 per day.
What time is check-in at Copthorne Hotel and Resort Queenstown Lakefront?
Check-in begins at 2 PM. Late check-in is available during limited hours.
What time is check-out at Copthorne Hotel and Resort Queenstown Lakefront?
Checkout is at 10 AM.
Where is Copthorne Hotel and Resort Queenstown Lakefront located?
This family-friendly Queenstown hotel is located near the airport, within 1 mi (2 km) of St Josephs Parish, Lake Wakatipu and Skyline Gondola. Queenstown Ice Arena and Queenstown Mall are also within 10 minutes.
4.1
Very good
995 reviews
5 - Excellent
370
4 - Good
423
3 - Okay
137
2 - Poor
52
1 - Terrible
13

4.3/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price not too far from town booked at late notice.
Stayed 2 nights in Mar 2020

1/5 Terrible

Stayed 4 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful under the cicmstances. Fantastic views
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great service
Stayed 3 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. WiFi was good. Great bar. Convenient for city and bus stops.
Stayed 2 nights in Mar 2020

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