Located in Queenstown, Hilton Queenstown Resort & Spa is near the airport and on the waterfront. Queenstown Arts Centre and Toi o Tahuna are cultural highlights, and some of the area's activities can be experienced at The Remarkables Ski Area and Gibbston Valley Winery. Skyline Gondola and Alpine Aqualand are also worth visiting. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
Wakatipu Grill – Restaurant with a bar. Open daily. Reservations required.
Stacks Pub – Open daily.
About this property
Hilton Queenstown Resort & Spa
5-star luxury hotel, walk to Lake Wakatipu
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a spa tub are on-site. All 220 rooms provide conveniences such as fridges and coffee makers, plus balconies or patios and LCD TVs with cable channels. Guests will also find 24-hour room service, WiFi and wired Internet.
Hilton Queenstown Resort & Spa offers 220 forms of accommodation with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Eforea spa at Hilton has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
Awards and affiliations
Green/Sustainable Property This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Social distancing measures in place
Gives staff personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.
Available in all rooms: WiFi (NZD 9.95 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Self parking on site (NZD 16 per day)
Valet parking on site (NZD 40 per day; includes in/out privileges)
Limited on-site parking
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
Ferry terminal shuttle (surcharge)
Ski shuttle nearby
Food and drink
Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 30 per person
24-hour room service
Things to do
Free cots/infant beds
Rollaway/extra beds (surcharge)
24-hour front desk
Free food shopping service
10 treatment rooms
Couples treatment room(s)
Manicures and pedicures
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots (infant beds)
Payment types at the property
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
Fee for buffet breakfast: NZD 30 per person (approximately)
Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
Fee for in-room wired Internet: NZD 9.95 (rates may vary)
Self-parking fee: NZD 16 per day
Valet parking fee: NZD 40 per day (in/out privileges)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: NZD 60.0 per night
Credit card charges are subject to a surcharge
Facilities fee: NZD 20 per person, per day and includes use of: spa tub; swimming pool
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Hilton Queenstown Resort
Hilton Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Hotel
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Hotel Kawarau Falls
Frequently asked questions
Yes, Hilton Queenstown Resort & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Queenstown Resort & Spa cancellation policy on our site for more details about any exclusions or requirements.
As of 18 Jun,2021, prices found for a 1-night stay for 2 adults at Hilton Queenstown Resort & Spa on 23 Jun,2021 start from SG$157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Yes, this property has an indoor pool.
No, pets are not allowed at this property.
Self-parking is available for NZD 16 per day. Valet parking is available for NZD 40 per day. Limited spots are available.
Check-in is from 3 PM - midnight.
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Situated on the waterfront, this luxury hotel is within 2 miles (3 km) of Lake Wakatipu, Queenstown Event Centre and Remarkables Park Town Centre. Alpine Aqualand is 1.9 mi (3.1 km) away.
Reception changed our twin bed room to a single bed, some of the staff were quiet rude, room service would barely knock loud enough to hear and house keeping would constantly jam our sinks where they would flood and needed to be fixed they also tried to blame it on us so we no longer let the cleaners inside, balcony was conected to the room next to us so felt unsure of our safety and privacy, tv channels would work 1 day but not the other most channels would also glitch, alcohol served at the bar would close at 10pm but alcohol room service was still available till 2am which is very inconvenient due to the $5 delivery fee no matter how many times you order. One of the wines we ordered had a crack in it and the fish was raw. They also didnt tell us that the deposit would contribute to room service and fees. Had to pay to have water in our room unless we were premium customers. Definitely will not be staying there again.
Had 5 wonderful nights here. We will be going back. Staff are very friendly and helpful. Great variety for breakfast.
Stayed 5 nights in Jun 2021
Travelled with partner
4 Jun 2021
Liked: Cleanliness, staff & service, amenities
The receptionist is very friendly and helpful. The room is very clean. The restaurant price is reasonable.
The design of the building is terrible and lack of signages. When we turned up we could not find where we could check in and we the parking was. There were two lifts to connect the rooms and restaurant and very confusing. The spa and pool is very small. We were told the pool was open till 10pm so we turned up 8pm, the spa pool was not very hot.
Stayed 3 nights in May 2021
Travelled with partner
3 Jun 2021
Didnt like that the parking was in a different building because of weather walking to and from in the cold also the price per day should be a added question when booking here included or added to total cost of stay and should also be added there is no off street parking