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Overview of Hilton Queenstown Resort & Spa

Photo gallery

Guest reviews

4.5 / 5Wonderful
2,419 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

Highlights

AirportQueenstown (ZQN-Queenstown Intl.)4 min drive
Popular LocationQueenstown Event Centre5 min drive
Popular LocationRemarkables Park Town Centre5 min drive
Popular LocationQueenstown Golf Club10 min drive

Choose dates to view prices

  • Room, 1 King Bed (Relaxation)

    4.8/5 guest room rating

    Room amenities

    • 46 sq m
    • Lake view
    • Sleeps 2
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  • Deluxe Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 44 sq m
    • Lake view
    • Sleeps 2
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  • Room, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 44 sq m
    • Resort view
    • Sleeps 2
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  • Suite, 1 King Bed (Lake Wakatipu Suite)

    4.3/5 guest room rating

    Room amenities

    • 54 sq m
    • Lake view
    • Sleeps 2
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  • Room, 1 Queen Bed, Accessible

    4.5/5 guest room rating

    Room amenities

    • 45 sq m
    • Resort view
    • Sleeps 2
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  • Twin Room

    4.5/5 guest room rating

    Room amenities

    • 44 sq m
    • Resort view
    • Sleeps 2
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  • Deluxe Twin Room, Lake View

    Room amenities

    • 44 sq m
    • Lake view
    • Sleeps 2
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  • Suite, 1 Bedroom (Residence)

    Room amenities

    • 60 sq m
    • Resort view
    • Sleeps 2
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  • Suite, 2 Bedrooms (Residence)

    4.1/5 guest room rating

    Room amenities

    • 100 sq m
    • Lake view
    • Sleeps 4
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  • Deluxe 2 Bedrooms, Lake View (Residence)

    3.9/5 guest room rating

    Room amenities

    • 100 sq m
    • Lake view
    • Sleeps 4
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  • Deluxe Room, 1 King Bed (Plus)

    5/5 guest room rating

    Room amenities

    • 44 sq m
    • Lake view
    • Sleeps 2
    Show details

About this area

Queenstown

Located in Queenstown, Hilton Queenstown Resort & Spa is near the airport and on the waterfront. Shotover Jet and The Remarkables Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Skyline Gondola and Alpine Aqualand are also worth visiting. Kayaking and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and skydiving nearby.

Visit our Queenstown travel guide
Popular Location

What's nearby

  • Queenstown Event Centre - 5 min drive
  • Remarkables Park Town Centre - 5 min drive
  • Queenstown Golf Club - 10 min drive
  • Queenstown Mall - 11 min drive
  • Queenstown Hill - 11 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 4 min drive

Restaurants

  • Where to eat
  • Wakatipu Grill – Restaurant with a bar. Reservations required.
  • Stacks Pub – Restaurant with a bar. Serves dinner and light fare.
  • Me and Mee – Restaurant offering Asian cuisine. Serves dinner on selected days.
  • The Lake Counter – Serves light fare.

About this property

Hilton Queenstown Resort & Spa

5-star luxury hotel, walk to Lake Wakatipu
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 220 rooms provide conveniences such as fridges and coffee makers, plus balconies or patios and LCD TVs with cable channels. Guests will also find 24-hour room service, wireless Internet access (surcharge) and wired Internet (surcharge).
Hilton Queenstown Resort & Spa offers 220 forms of accommodation with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and hairdryers.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes.

Property amenities

Internet

Available in all rooms: WiFi (NZD 9.95 per 24-hour period), Wired Internet (surcharge)
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Self parking: NZD 16 per day
Valet parking: NZD 40 per day
Limited parking spaces
Parking height restrictions apply
Ferry terminal shuttle (surcharge)
Ski shuttle nearby

Food and drink

Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 30 per person
3 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

Fitness centre
Full-service spa
Indoor pool
Sauna
Shopping
Hot tub

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Corner/local shop
Indoor pool
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)
Snack bar/deli

Conveniences

Lift
Front-desk safe
Corner/local shop

Guest services

24-hour front desk
Concierge services
Dry-cleaning service
Free food shopping service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Ski storage
Tour/ticket assistance
Wedding services

Languages spoken

Afrikaans
Chinese
Czech
Dutch
English
French
German
Spanish

Business services

Meeting rooms
Conference centre

Outdoors

Garden
Rooftop terrace

Spa

10 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Sauna

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Free cots/infant beds
Hypo-allergenic bedding
Linens
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Rainfall showerhead
Shower

Entertainment

32-inch LCD TV
TV channels
Premium channels

Food and drink

Coffee/tea maker
Electric kettle
Minibar
Fridge

Outdoor space

Balcony or patio

More

Connecting rooms available
Free newspapers
Laptop-compatible safe

Policies

Check-in

Check-in between 3 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: NZD 30 per person (approximately)
  • Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Self-parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge
  • Facilities fee: NZD 20 per person, per day and includes use of:

  • – Spa tub
    – Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Hotel property has been rated 5 stars.
Official New Zealand Rating provided by Qualmark®

Frequently asked questions

Guest reviews

4.5
Wonderful
5 - Excellent
1,619
4 - Good
575
3 - Okay
136
2 - Mediocre
63
1 - Poor
26
4.7
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed for 7 days 6 nights at this resort. We loved it, very clean, we had maid service every day and they were wonderful, the pool/jacuzzi/sauna was amazing. Staff was always greeting us anytime passing one, and it was overall a beautiful stay! Would definitely reccomend.

Stayed 6 nights in Mar 2020

4/5 Good

  • Liked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful property, picturesque location. Short drive from the airport. Clean and spacious rooms with great views. Easy and quick check in. Staff were very friendly and very attentive.

Stayed 1 night in Mar 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed In the Wakitipu suite and really enjoyed the view of the lake with huge balcony. The seperate lounge with gas fire was a bonus and a great place to relax watching tv. Enjoyed the a la carte menu for breakfast in the wakitipu grill and bottomless coffee or tea. Was nice to be out of the main township area and were frequent water taxis to the town from in front of the hotel and with proof of room key was $5 each way. All in all was a very relaxing stay and booking a suite was definitely worth the extra cost for the waterfront views alone.

    Stayed 2 nights in Mar 2020